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Cannot go onto the internet--Need help fast

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#1 echeckpost


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Posted 19 January 2014 - 07:39 AM

System:  Desktop  HP EG155AA - A1112n


Operating System: Windows XP Professional


Symptoms:  1. For some reason I cannot go to internet, whether I use explorer or firefox


Actions taken so far:


1. Reboot the machine several times but the system cannot load/enable the NIC card.  There is no NIC card shown under device manager


2. The system boots up, the OS shows that the NIC is in the " Acquiring Network Address" stage but eventually gives the status of "limited connectivity"


It seems that the network driver is missing and I do not know where to get it and how to install it.




I found the drive here  but do not know which ones to download and how to install them.  





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#2 hamluis



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Posted 19 January 2014 - 11:31 AM

I suggest trying the drivers available for your system...at the HP website, rather than any found at another website.


I would download the Original Chipset drivers and install them.  To install, a simple double-click of the downloaded file should suffice.




Click link that says Driver - Origina (5), then click the SiS Chipset driver package, save it to your desktop.



Edited by hamluis, 19 January 2014 - 11:33 AM.

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