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Cannot go onto the internet--Need help fast


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#1 echeckpost

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Posted 19 January 2014 - 07:39 AM

System:  Desktop  HP EG155AA - A1112n

 

Operating System: Windows XP Professional

 

Symptoms:  1. For some reason I cannot go to internet, whether I use explorer or firefox

 

Actions taken so far:

 

1. Reboot the machine several times but the system cannot load/enable the NIC card.  There is no NIC card shown under device manager

 

2. The system boots up, the OS shows that the NIC is in the " Acquiring Network Address" stage but eventually gives the status of "limited connectivity"

 

It seems that the network driver is missing and I do not know where to get it and how to install it.

 

UPDATE:  

 

I found the drive here  but do not know which ones to download and how to install them.  

 

http://www.driverscape.com/download/sis-900-based-pci-fast-ethernet-adapter

 


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#2 hamluis

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Posted 19 January 2014 - 11:31 AM

I suggest trying the drivers available for your system...at the HP website, rather than any found at another website.

 

I would download the Original Chipset drivers and install them.  To install, a simple double-click of the downloaded file should suffice.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1110859#N341

 

Click link that says Driver - Origina (5), then click the SiS Chipset driver package, save it to your desktop.

 

Louis


Edited by hamluis, 19 January 2014 - 11:33 AM.





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