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Need Analysis of HJT Log


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#1 closetcomputergeek

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Posted 21 November 2004 - 01:47 PM

Hello all - another person looking for help with HJT and log...thanks so much for your help!

Logfile of HijackThis v1.98.2
Scan saved at 12:43:27 PM, on 11/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\vflrlfpa.exe
C:\WINDOWS\System32\uaxebs.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\knmeauai.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\NavNT\rtvscan.exe
C:\PROGRA~1\sqprrxx\xxuuopv.exe
C:\PROGRA~1\sqprrxx\vpouuxx.exe
C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\PROGRA~1\COMMON~1\tsa\tsl.exe
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {3DEC5C49-6CC7-1DFA-C02F-57AA13976F9D} - C:\WINDOWS\System32\clhgmufy.dll
O2 - BHO: (no name) - {96D29378-6F8A-348C-6C8F-A559CBC98733} - C:\WINDOWS\System32\qvysncln.dll
O2 - BHO: (no name) - {96E24229-3516-CF84-1794-5CDA5C9F0DBA} - C:\WINDOWS\System32\iaabhafq.dll
O2 - BHO: (no name) - {CDC412A1-A395-7226-4A1B-CA7708E27FFA} - C:\WINDOWS\System32\nxaqtpej.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [zugstluy] C:\WINDOWS\vflrlfpa.exe
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: [a] C:\WINDOWS\System32\uaxebs.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [knmeauai] C:\WINDOWS\System32\knmeauai.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [QgpHZA1w] C:\PROGRA~1\sqprrxx\xxuuopv.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [PSD Tools Channel] C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/...ymmapi_0727.dll
O16 - DPF: {E3F7205F-2AE0-4BF0-816B-2D24A5F20EC7} - http://usa-download.strip-player.com/downl...tup_minsize.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_0_2_2.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\Software\..\Telephony: DomainName = uwsp.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{29E17101-2D31-4D1D-A058-C8ED01E614B6}: NameServer = 66.190.0.100,66.190.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{F25E70B7-0641-4BD1-B445-181E734DD25A}: NameServer = 192.168.1.1,4.2.2.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = uwsp.edu
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

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#2 Grinler

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Posted 21 November 2004 - 06:14 PM

Print out these instructions first.

Now please Download LSPFix from:

LSP-Fix

Disconnect from the Internet and close all Internet Explorer Windows. Run then program and check the "I know what I'm doing" Button and place all listings of c:\windows\system32\lsp.dll into the remove section by clicking on the button that points to the right. When all instances of this dll are in the Remove section. Press the finish button.

Then Reboot.

To see a tutorial on how to use this program click the link below:

Using LSP-Fix to remove LSP Spyware & Hijackers

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Reboot your computer into Safe Mode


Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: (no name) - {3DEC5C49-6CC7-1DFA-C02F-57AA13976F9D} - C:\WINDOWS\System32\clhgmufy.dll
O2 - BHO: (no name) - {96D29378-6F8A-348C-6C8F-A559CBC98733} - C:\WINDOWS\System32\qvysncln.dll
O2 - BHO: (no name) - {96E24229-3516-CF84-1794-5CDA5C9F0DBA} - C:\WINDOWS\System32\iaabhafq.dll
O2 - BHO: (no name) - {CDC412A1-A395-7226-4A1B-CA7708E27FFA} - C:\WINDOWS\System32\nxaqtpej.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - (no file)
O4 - HKLM\..\Run: [zugstluy] C:\WINDOWS\vflrlfpa.exe
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: [a] C:\WINDOWS\System32\uaxebs.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [knmeauai] C:\WINDOWS\System32\knmeauai.exe
O4 - HKLM\..\Run: [QgpHZA1w] C:\PROGRA~1\sqprrxx\xxuuopv.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [PSD Tools Channel] C:\Program Files\Common Files\PSD Tools\ChannelUp.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {E3F7205F-2AE0-4BF0-816B-2D24A5F20EC7} - http://usa-download.strip-player.com/downl...tup_minsize.cab
O16 - DPF: {FDDCE9FF-1FC6-413C-80B1-37B101FDA1D4} - http://download.buddylinks.net/ShellInstaller.cab


Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\System32\clhgmufy.dll
C:\WINDOWS\System32\qvysncln.dll
C:\WINDOWS\System32\iaabhafq.dll
C:\WINDOWS\System32\nxaqtpej.dll
C:\WINDOWS\vflrlfpa.exe
C:\WINDOWS\System32\uaxebs.exe
C:\WINDOWS\System32\P2P Networking\
C:\WINDOWS\System32\knmeauai.exe
C:\PROGRA~1\sqprrxx\xxuuopv.exe
C:\Program Files\CashBack\
C:\Program Files\NaviSearch\
C:\Program Files\Common Files\PSD Tools\
C:\PROGRAM FILES\COMMON FILES\tsa\


Reboot your computer to go back to normal mode and post a new log.

#3 closetcomputergeek

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Posted 21 November 2004 - 07:48 PM

You're AWESOME! Thanks so much for the help! Here's the log after everything you asked me to do...thanks again, you have NO IDEA how MUCH you're appreciated!

Logfile of HijackThis v1.98.2
Scan saved at 6:46:00 PM, on 11/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/...ymmapi_0727.dll
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_0_2_2.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\Software\..\Telephony: DomainName = uwsp.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{29E17101-2D31-4D1D-A058-C8ED01E614B6}: NameServer = 66.190.0.100,66.190.0.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{F25E70B7-0641-4BD1-B445-181E734DD25A}: NameServer = 192.168.1.1,4.2.2.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = uwsp.edu
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = uwsp.edu
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

#4 closetcomputergeek

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Posted 21 November 2004 - 08:27 PM

PS - I also tried to use my internet again...connected my wireless adapter and still had a problem...not sure if it's still related to the issues I was having with the SYSTEM32 folder or not?

#5 closetcomputergeek

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Posted 21 November 2004 - 10:09 PM

Negate that PS - Internet is working! :thumbsup:

#6 Grinler

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Posted 22 November 2004 - 12:55 AM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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