When a friend of mine upgraded to a new laptop he kindly gave me his desk top PC after first removing all of his personal data. The PC has Windows Vista Ultimate installed as the operating system.
Recently I thought it was about time to backup all the files/folders that I have now accumulated on the hard drive. However,when I went to use the backup feature in the Backup & Restore Centre I received the following error:
"The backup did not complete successfully.
A shadow copy could not be created for the following reason
Catastrophic Failure 0x8000FFF"
I have tried the backup feature a number of times but always with the same result.
Before attempting any solutions I tried to create a restore point using the System Restore feature.However, this too has been unsuccessful as I keep getting the following error
"The restore point could not be created for the following reason:
Catastrophic Failure 0x8000FFF
Please try again"
So far all I have done is run Check Disc [twice] with the message "Volume is clean" displayed on both occassions as well as the System File Checker [twice] with the message "Windows Resource Protection did not find any integrity violations" on both occassions.
I am really concerned that I am unable to backup my files or create a restore point as in the event of a system crash I will probably lose all my data.
If anyone could help me overcome this issue I would be very grateful
PS a Speccy snapshot is attached. http://speccy.piriform.com/results/HiYq1Rh6xE2JZQkRW3CoEi8