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Lsa Shell Dying In Sbs 2003


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#1 desertwolf

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Posted 09 May 2006 - 11:49 AM

I have a Small Business Server 2k3 server set up that continues to give LSA Shell errors, some forcing reboot.

I have checked the server with Stinger, F-Prot Enterprise, and a myriad of online scanners as well as manually going through HJT logs and checking every single process for suspicious activity. I also downloaded removers for all variants of Sasser, the most likely of the viruses to cause such activity and they all come up clean. I have applied ALL Microsoft updates including service packs.

Still the LSA Shell dies at random intervals. :thumbsup: What could be causing the LSA Shell to freak out my server? Below is the HJT log for said server:

Logfile of HijackThis v1.99.1
Scan saved at 11:44:01 AM, on 5/9/2006
Platform: Windows 2003 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Dfssvc.exe
C:\WINDOWS\System32\dns.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\FSI\F-Prot\fpavupdm.exe
C:\Program Files\FutureSoft\DynaComm ifilter\ifmonitor.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Binn\sqlservr.exe
C:\WINDOWS\system32\ntfrs.exe
C:\WINDOWS\System32\wins.exe
C:\Program Files\Exchsrvr\bin\exmgmt.exe
C:\Program Files\Exchsrvr\bin\mad.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING\Binn\sqlagent.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Exchsrvr\bin\store.exe
C:\Program Files\Exchsrvr\bin\emsmta.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\FSI\F-Prot\F-Sched.exe
C:\Program Files\FSI\F-Prot\F-StopW.EXE
C:\Documents and Settings\Administrator\Local Settings\Temp\{231F68F4-70E4-41A6-BEDA-7E7934169B54}\MXOALDR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\FSI\F-Prot\F-Sched.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\{231F68F4-70E4-41A6-BEDA-7E7934169B54}\MXOALDR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Documents and Settings\Administrator\Desktop\FxSasser.exe
E:\MichaelC\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/hardAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DWPersistentQueuedReporting] c:\PROGRA~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE -a
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe STARTUP
O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE
O4 - HKLM\..\Run: [APL] "E:\ACT!\ACT for Win 7\APL.exe"
O4 - HKLM\..\Run: [MXOBG] C:\Documents and Settings\Administrator\Local Settings\Temp\{231F68F4-70E4-41A6-BEDA-7E7934169B54}\MXOALDR.EXE
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Server Management.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {1DB93715-3B60-43EE-93E6-279BB3E1DF76} (OCXDownloadChecker Control) - http://192.168.0.250:8000/cab/OCXChecker_6110.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://server/tsweb/msrdp.cab
O16 - DPF: {DBAFE6AD-DC14-45DF-A3F7-F8832289A1CD} (DownloadFile Control) - http://192.168.0.250:8000/cab/DownloadFile_7000.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://futuresoft.webex.com/client/v_myweb...bex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = DVINC.LOCAL
O17 - HKLM\Software\..\Telephony: DomainName = DVINC.LOCAL
O17 - HKLM\System\CCS\Services\Tcpip\..\{F6654B07-A386-4E27-976A-03B3E18E16D4}: NameServer = 192.168.0.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = DVINC.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = DVINC.LOCAL
O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
O23 - Service: i:filter Network Monitor (ifilter Monitor) - FutureSoft, Inc. - C:\Program Files\FutureSoft\DynaComm ifilter\ifmonitor.exe
O23 - Service: QuickBooksDB - Intuit, Inc. - E:\PROGRA~1\Intuit\QUICKB~1.0\QBDBMgrN.exe
"Orwell was an optimist" -Kibo (God of Kibology)

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#2 desertwolf

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Posted 10 May 2006 - 01:39 PM

Update- Should anyone else find themselves in this predicament, here is the solution I found. In Microsoft KB article 818080 ( link below) they mention a hotfix. You have to call Microsoft and have them email it to you but it seems to correct this issue.

http://support.microsoft.com/default.aspx?...kb;en-us;818080
"Orwell was an optimist" -Kibo (God of Kibology)

#3 KoanYorel

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Posted 10 May 2006 - 01:54 PM

Ok. Hopefully you are not having problems any more.

And thanks for providing the info on the fix that you found.

We'll consider this topic closed now since it really wasn't a HJT forum item.
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