I've been having a lot of trouble with my laptop ever since I got my new phone, the HTC One, a few days before Christmas. I was having trouble connecting it to the laptop (running Windows 7 right now) so I tried looking online for help and most posts I saw suggested certain programs, like Driver Whiz, for the drivers. Unfortunately, a few days after downloading all of what I did, I noticed that my computer was running incredibly slowly.
I tried deleting some of the programs. A few showed that they were uninstalled. A couple others, including Driver Whiz, wouldn't uninstall. I figured I downloaded something malicious at that point and downloaded Malwarebytes to see what was up. I ran a full scan and it took slightly longer than 28 hours to complete, and it found over 100 things that it felt were malicious. There are currently 101 items quarantined in Malwarebytes, with all but one of them starting off with "PUP.Optional." and with most of them ending with the name of one of the programs I downloaded. I'm assuming I should delete all the items quarantined, but I wanted to double check first. I should've posted this earlier.
My laptop started running a bit faster after I deleted what I could, but it's still running very slowly. I can't really get Firefox to work at all and Internet Explorer is really laggy. Some of my keystrokes aren't registered with Internet Explorer.
I ran Trend Micro Housecall after the Malwarebytes scan and after I removed what I could and it detected nothing, but my laptop is still operating unreasonably slowly.
I didn't have an antivirus at the time. I thought I was using Avast, so I will be downloading that again soon. That's a bad oversight on my part. I wasn't doing anything out of the ordinary and I'm pretty cautious about where I go on this laptop (no porn, no unrecognized links, anything someone suggests must be verified by that person before I click it so I can make sure they aren't infected with some Facebook bot or something...). I guess I got careless because of that.
I would appreciate any help possible. Thank you in advance!
Edited by hamluis, 19 January 2014 - 02:28 PM.
Moved from Win 7 to Am I Infected - Hamluis.