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Laptop Plays Commercials in background no Task open


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4 replies to this topic

#1 Stinkyweed

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Posted 17 January 2014 - 10:50 PM

I have a laptop that plays commercials randomly without anything open on the pc. Malewarebytes says its blocking 66.45.56.109 but i continue to have the commercials play in the background no video just audio. Windows Vista 32 bit laptop. I have ran Malwarebytes , superantispyware , tdsskiller and nothing fixed it. Please help :)


Edited by Stinkyweed, 17 January 2014 - 11:00 PM.


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#2 xXToffeeXx

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Posted 18 January 2014 - 07:53 AM

Hi,
 
Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
 
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose  Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

You should see a text file on your desktop named Rkill.txt, please copy and paste that into your next reply.

 

xXToffeeXx~


~If I am helping you and you have not had a reply from me in two days, please send me a PM~

 

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#3 Stinkyweed

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Posted 18 January 2014 - 11:18 AM

It crashed while looking for Missing Digital Signatures with Error "Microsoft Windows - Terminates malware processes so that you can run your normal security programs. has stopped working

 

rkill log

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/18/2014 09:57:48 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * C:\Windows\System32\rpcss.dll : 551,424 : 03/02/2009 10:39 PM : 789ceb929aebdb76e5c649f7c35d21b9 [NoSig]
 +-> C:\Windows\SoftwareDistribution\Download\2e5f114e20ecbd999499689940a1c721\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_6bb655083b01c988\rpcss.dll : 550,400 : 04/11/2009 00:28 AM : 3b5b4d53fec14f7476ca29a20cc31ac9 [Pos Repl]
 +-> C:\Windows\SoftwareDistribution\Download\cde11068f5b77b180111333ef9781925\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_6bb655083b01c988\rpcss.dll : 550,400 : 04/11/2009 00:28 AM : 3b5b4d53fec14f7476ca29a20cc31ac9 [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.16830_none_67c4315e40d1bb6c\rpcss.dll : 549,888 : 03/02/2009 10:19 PM : 7b981222a257d076885bffb66f19b7ce [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.21023_none_685b771559e4be8c\rpcss.dll : 550,400 : 03/02/2009 10:17 PM : b1bb45e24717a7f790b4411c4446ef5e [Pos Repl]
 +-> C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18000_none_69cadbfc3ddffe3c\rpcss.dll : 547,328 : 01/20/2008 08:24 PM : 33fb1f0193ee2051067441492d56113c [Pos Repl]


#4 xXToffeeXx

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Posted 18 January 2014 - 11:26 AM

Hi,

 

No worries about that, I got the information I needed.

You got hit with the latest version of Zekos. One of your system files (rpcss.dll) has been patched.
You'll need more advanced tools to replace that file.
 
Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

xXToffeeXx~ 


~If I am helping you and you have not had a reply from me in two days, please send me a PM~

 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here

 

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#5 rotor123

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Posted 18 January 2014 - 12:17 PM

Malware Removal Logs topic here http://www.bleepingcomputer.com/forums/t/521224/infected-with-trojan-zekos-plays-random-audio-commercials-in-background/

Now that you have posted in that forum



Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

This topic is closed.

Roger


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