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Computer randomly restarts


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#1 stuckinreboothell

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Posted 17 January 2014 - 07:55 PM

It actually seems to do it more when it's idle or not under a heavy load. I thought at first it was the CPU overheating but I just cleaned it (the old paste was looking a bit thin and there was some dust around the edge of the plate) and re-applied thermal paste. After that I'm still getting restarts. I'm kind of stumped at this point as to what it might be. It could be the PSU but I'm really hoping it isn't because I can't afford to replace it. I'm not sure how exactly to go about solving the problem at this point (since I can't just swap in a new PSU and test that).

 

My system is a custom system running windows 7:

 

CPU: intel i7-860

GPU: nvidia GTX 470

PSU: corsair HX750w

Mobo: Asus P7P55D-ELX

HDD: 2x Western Digital Black Caviar 1tb + 1x Seagate Barricuda 1.5tb


Edited by stuckinreboothell, 17 January 2014 - 08:00 PM.


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#2 killerx525

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Posted 18 January 2014 - 09:33 AM

Hi, have you tried reinstalling the operating system and updating the BIOS also is this a recent issue or has it been occurring for awhile now?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 stuckinreboothell

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Posted 18 January 2014 - 05:35 PM

BIOS is using the latest version. This has been going on for a little while though it's been getting worse recently. I haven't tried reinstalling the OS though I might consider doing that (was thinking of doing that anyhow). As an aside I decided to go to startup and recovery settings and disable automatically restart on system failure. I was hoping to get a BSoD and get some idea of what was going on. Curiously though, since I did that I haven't had any random restarts. It's still only been a little while though so I don't think I can yet say for sure. Still you may be right, it might be an OS issue. Any further thoughts?



#4 killerx525

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Posted 18 January 2014 - 09:28 PM

BIOS is using the latest version. This has been going on for a little while though it's been getting worse recently. I haven't tried reinstalling the OS though I might consider doing that (was thinking of doing that anyhow). As an aside I decided to go to startup and recovery settings and disable automatically restart on system failure. I was hoping to get a BSoD and get some idea of what was going on. Curiously though, since I did that I haven't had any random restarts. It's still only been a little while though so I don't think I can yet say for sure. Still you may be right, it might be an OS issue. Any further thoughts?

Another possibility could be unstable overclock on the CPU or graphics card but i do have doubts that it's the power supply causing it as the Corsair HX series are generally well built and reliable.


>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 stuckinreboothell

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Posted 18 January 2014 - 09:51 PM

I don't have any custom clock settings set up for my GPU/CPU they're running at their "out of the box" specs. I also didn't think at first that it could be the PSU because as you said it's a pretty robust model. If I don't have any more restarts after my latest change that tells me you're right about the OS issue. If that's the case I'll just go through with my plans to move over to linux.



#6 killerx525

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Posted 19 January 2014 - 12:51 AM

I don't have any custom clock settings set up for my GPU/CPU they're running at their "out of the box" specs. I also didn't think at first that it could be the PSU because as you said it's a pretty robust model. If I don't have any more restarts after my latest change that tells me you're right about the OS issue. If that's the case I'll just go through with my plans to move over to linux.

Hopefully it is the OS that is causing the issue as it can easily fixed :)

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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