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Photo

Issues opening JPEG files/Putting new background.


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#1 NicknP

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Posted 17 January 2014 - 01:47 PM

Issue No. 1

 

I have to change the opening program from Windows Photo Viewer -> Paint -> Open with Paint -> Switch to Windows Photo viewer once again, opened. And that is if it actually works, which is doesn't in most cases.

 

 

Issue No. 2

 

When I want a desktop background, I get told there was an internal error. Nothing more.

 

Running on a fresh Windows 7 HP on a 2-day old computer.


Edited by NicknP, 17 January 2014 - 01:51 PM.


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#2 dc3

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Posted 17 January 2014 - 02:37 PM

1.  You can't click on Pictures in the Start menu to open it?

 

Did you install Windows or was it installed already on a OEM computer?

 

2.  If you wish to change the desktop background right click on a open space on the desktop a drop menu will appear with the option Personalize.

 

Click on this and a window titled Change the visual and sounds on your computer will open.  There will be default themes to choose from, or there is a link to the right titled Get more themes online, there you will find a wide assortment of themes.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 NicknP

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Posted 17 January 2014 - 02:45 PM

1.  You can't click on Pictures in the Start menu to open it?

 

Did you install Windows or was it installed already on a OEM computer?

 

2.  If you wish to change the desktop background right click on a open space on the desktop a drop menu will appear with the option Personalize.

 

Click on this and a window titled Change the visual and sounds on your computer will open.  There will be default themes to choose from, or there is a link to the right titled Get more themes online, there you will find a wide assortment of themes.

 

1. It was already installed when I booted it up for the first time, yes.

Doesn't matter where I attempt to open images from, not much happens.

 

2. I can't use these for anything. I want my own.



#4 dc3

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Posted 17 January 2014 - 03:43 PM

If you click on the start orb, click on Pictures, what happens?

 

Unless you have loaded other pictures to this file all you will see are default samples.

 

 

If you want to search for your own themes, Google is your friend. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 NicknP

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Posted 17 January 2014 - 03:44 PM

If you click on the start orb, click on Pictures, what happens?

 

Unless you have loaded other pictures to this file all you will see are default samples.

 

 

If you want to search for your own themes, Google is your friend. :thumbup2:

 

Issue No. 2

 

When I want a desktop background, I get told there was an internal error. Nothing more.

 

 

That means I'm unable to do that.


Edited by NicknP, 17 January 2014 - 03:45 PM.


#6 dc3

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Posted 17 January 2014 - 03:49 PM

What changes have you made to this computer since first starting it?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 NicknP

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Posted 17 January 2014 - 04:15 PM

What changes have you made to this computer since first starting it?

None.



#8 NicknP

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Posted 18 January 2014 - 12:19 PM

^Up.

 

When I open images in paint, I am still not able to change to the desired background. No internal error message, though. Just nothing happening



#9 dc3

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Posted 18 January 2014 - 12:31 PM

I'm missing something here.

 

What images are you opening and from where?

 

What do you mean by "change the background", what are you trying to accomplish?

 

Why are you trying to make these changes in Paint?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 NicknP

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Posted 18 January 2014 - 04:48 PM

I'm missing something here.

 

What images are you opening and from where?

 

What do you mean by "change the background", what are you trying to accomplish?

 

Why are you trying to make these changes in Paint?

 

You seem to think it's a lot more complicated than it is.

It really isn't. Check the title.

 

I made you a short video, hopefully this will make you understand.

https://www.dropbox.com/s/eetn22b0bwz83bw/Untitled1.avi



#11 dc3

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Posted 18 January 2014 - 05:57 PM

Even simpler.

 

Go to the control panel, click on Appearance and Personalization, click on Change Background, click browse choose Libraries, choose pictures, click OK, choose the picture you want, click on save changes.


Edited by dc3, 18 January 2014 - 05:58 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 NicknP

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Posted 18 January 2014 - 06:51 PM

Even simpler.

 

Go to the control panel, click on Appearance and Personalization, click on Change Background, click browse choose Libraries, choose pictures, click OK, choose the picture you want, click on save changes.

 

Sorry to burst your bubble, but this does not solve any problems.

 

1. That folder is empty regardless of throwing some in there because you told me to go there.

 

2. This doesn't explain the slightest why I'm having the issues I am having. Your solution is obviously just trying to ignore the problem instead of fixing it.

I want it fixed.



#13 SteveOC

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Posted 18 January 2014 - 07:20 PM

Have you been through this - http://support.microsoft.com/kb/2504610

 

Steve O.



#14 NicknP

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Posted 18 January 2014 - 07:38 PM

Have you been through this - http://support.microsoft.com/kb/2504610

 

Steve O.

 

Yes.

 

Method 1 is unsolved, because I don't know whether I'm running on a starter version (My windows was pre-installed), and I'm pretty sure that only should affect background changing, not the disability to open images with Windows Photo Viewer.

 

Checked all the other methods as well.

 

cannot try Method 6 because 

 

 

  1. Click Start, type Group Policy in the Search box, and then click Edit Group Policy on the list.

 

cannot be found.



#15 dc3

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Posted 19 January 2014 - 09:16 AM

I wish you luck with this.  Perhaps someone here can guess what information is lacking from you and make a mental leap to resolve your issue.  I don't believe that is going to be me. :thumbup2:


Edited by dc3, 19 January 2014 - 09:22 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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