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BSOD 0x1000009f DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe windows 7 x64


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#1 adamus007p

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Posted 16 January 2014 - 01:45 PM

Hello,

I am new to these forums. I'm unfamiliar with reading MiniDumps to diagnose this particular BSOD. Any help will be appreciated, thanks.

I have attached a minidump.

http://www7.zippyshare.com/v/331466/file.html

0x1000009f DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe windows 7 x64

==================================================
Dump File         : 121013-8938-01.dmp
Crash Time        : 10-12-2013 23:50:39
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x1000009f
Parameter 1       : 00000000`00000004
Parameter 2       : 00000000`00000258
Parameter 3       : fffffa80`0cd29b50
Parameter 4       : fffff800`02480740
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+78a8a
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+78a8a
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\121013-8938-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 482 232
Dump File Time    : 10-12-2013 23:52:09
==================================================

==================================================
Dump File         : 011614-9048-01.dmp
Crash Time        : 16-01-2014 00:22:26
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x1000009f
Parameter 1       : 00000000`00000004
Parameter 2       : 00000000`00000258
Parameter 3       : fffffa80`0cd2b660
Parameter 4       : fffff800`02480740
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+78a8a
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+78a8a
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011614-9048-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 482 400
Dump File Time    : 16-01-2014 00:23:30
==================================================

edit: this happen when I wanted put my laptop to sleep mode

it happen 2 times

I do not over-clocking.

If you require more info please let me know



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#2 KingdomSeeker

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Posted 16 January 2014 - 09:14 PM

This is likely due to out of date or conflicting drivers. Please run these for us.

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
And
 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.


#3 adamus007p

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Posted 19 January 2014 - 06:46 AM

Hello thank you for your help and time.

 

http://speccy.piriform.com/results/ktLI5WRRd8DuMTvHEStG8Cg

 

log from MiniToolBox:

http://www.sendspace.com/file/0a7ljw

 

I disabled bluetootch - I don't use it, there is no option from bios, only is disabled from device manager.

I done verify drivers and I have got bluecreen from daemon tools, so i updated it and disabled from autostart.

The problem occurs once a month and i use sleep mode, after more times when I use it, there are problem.

Currently:
I updated all drivers,
disabled daemon tool from auto-start
disabled bluetootch

let's see if BSOD appear again.

Is there any tool to verify drivers or run again verify drivers test from windows?

Thank you for your help and time


Edited by adamus007p, 19 January 2014 - 07:01 AM.


#4 KingdomSeeker

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Posted 19 January 2014 - 10:18 AM

Some red flags I see here. On your ADATA SSD Partition 1 is 95% full, It's important for proper performance to have 15-20% free space. On your Samsung Partition 1 is 100% full with only 450 MB so you should expand the partition on the ADATA move files there or uninstall unneeded programs or data to free up space. I also saw that your Antivirus and firewall are both disabled.



#5 adamus007p

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Posted 19 January 2014 - 11:52 AM

yesterday i installed new anrivirus, you was right it was disabled I uninstalled other firewall and now everything works ok.

I also make a space on hdd

 

are you able to read something more from logs which i sent you?



#6 dc3

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Posted 19 January 2014 - 12:16 PM

Usually the C: drive contains the operating system.  The C: drive has 16% free space, this is could become an issue if the space get below 15% free space.

 

I would suggest running chkdsk /r.

 

I would suggest that you run chkdsk /r, this will repair errors, locate bad sectors, and recover readable information.
 
Click on Start, click on Run and type cmd in the box and press Enter.  
 
You will see an image similar to the one below.
 
Screenshot2.jpg
 
Type in or copy and paste chkdsk /r in the Command Prompt and then press Enter.  If you type this in be aware of the space between chkdsk and /r.
 
You will get the following message:
 
Chkdsk cannot run because the volume is in use by another process.  Would you like to shcedule this volume to be checked the next time the system restarts?  (Y/N)
 
Press the Y key, then press Enter
 
Restart your computer to run the scan.  This has five sections and will take some time.  Please don't try to use your computer while this scan is running.
 
A log file will be created which can be found in winlogon.  This can be found in the Event Viewer under Applications.
 
Click on Start, type eventvwr.msc then click on Enter.  Click on Application and select the most recent winlogon entry.
 
Please copy and then paste this in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 adamus007p

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Posted 22 January 2014 - 03:37 PM

I clear C:

 

I also updated bios  there was info regards win8 and problems with S4 mode.

I use win7, and now seems that sleep mode go little bit faster.

I updated drivers(wireless NIC, mobile cart)

 

disabled bluetootch - i don't use it.

disabled mobile card - mobile internet

 

I will check tests regards C:

 

 

but before I had a lot of space and I had same errors.

 

It is happen 1time a months.

 

 

Any other advices guys?

 

Thank you for your time and help.






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