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Antivirus software won't start (neither Defender nor Titanium)


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2 replies to this topic

#1 MarkBuckley

MarkBuckley

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  • Local time:05:55 AM

Posted 16 January 2014 - 08:12 AM

This is a new Windows 7 system, and from the very start neither Windows Defender nor Trend Micro Titanium would start. Defender says "This program is blocked by a group policy" and Titanium says "WSCHandler Application has stopped working". 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Main at 7:48:54 on 2014-01-16
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3983.1055 [GMT -5:00]
.
AV: Trend Micro Titanium Internet Security *Disabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}
SP: Trend Micro Titanium Internet Security *Disabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ASUS\AXSP\1.00.19\atkexComSvc.exe
C:\Program Files (x86)\ASUS\AAHM\1.00.20\aaHMSvc.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.13\AsSysCtrlService.exe
C:\Windows\SysWOW64\AsHookDevice.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Pinnacle\Drivers\pctvsvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Trend Micro\Titanium\TiMiniService.exe
C:\Program Files\Trend Micro\Titanium\TiResumeSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\ASUS Secure Delete\ADDEL.exe
C:\Program Files (x86)\ASUS\ASUS Easy Update\ALU.exe
C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe
C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe
C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\DU Meter\DUMeter.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\UltraMon\UltraMonUiAcc.exe
C:\DMS\DMS.exe
C:\Users\Main\AppData\Local\Temp\Rar$EXa0.227\DesktopOK_x64.exe
C:\Program Files (x86)\Common Files\Realtime Soft\RTSHookInterop\x32\RTSHookInterop.exe
C:\Windows\splwow64.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbengine.exe
C:\Windows\System32\vds.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus13.msn.com
uDefault_Page_URL = hxxp://asus13.msn.com
mStart Page = hxxp://asus13.msn.com
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1107\7.5.1107\TmBpIe32.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
uRun: [DU Meter] "C:\Program Files (x86)\DU Meter\DUMeter.exe" /autostart
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
uRun: [uTorrent] "C:\Users\Main\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.104.216\AsusWSPanel.exe /S
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE -startup
mRun: [DU Meter] C:\Program Files (x86)\DU Meter\DUMeter.exe
mRun: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBER~1.LNK - C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBER~2.LNK - C:\Program Files (x86)\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\UltraMon.lnk - C:\Windows\Installer\{9069EE0A-7615-4D86-AD80-CA263E936DA6}\IcoUltraMon.ico
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{614EDDD7-0573-434F-8CD6-9A9D45C69607} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1107\7.5.1107\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1107\7.5.1107\TmBpIe64.dll
x64-BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\amd64\BingExt.dll
x64-TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [VizorHtmlDialog.exe] "C:\Program Files\Trend Micro\Titanium\UIFramework\VizorHtmlDialog.exe" "DEF" "EULA" "C:\Program Files\Trend Micro\Titanium\www\Installer.cmpt\resources\common.lproj\preinstall_01_welcome_trial.html" "DEF" "DEF" "DEF"
x64-Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
x64-Run: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\VizorShortCut.exe" -ReFlush "none" "none"
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1107\7.5.1107\TmBpIe64.dll
x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg.dll
x64-Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 assd;assd;C:\Windows\System32\drivers\assd.sys [2013-5-2 31104]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2013-5-2 27456]
R0 TMEBC;TMEBC;C:\Windows\System32\drivers\TMEBC64.sys [2013-5-2 46392]
R1 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2013-5-2 76672]
R2 asComSvc;ASUS Com Service;C:\Program Files (x86)\ASUS\AXSP\1.00.19\atkexComSvc.exe [2013-5-2 920736]
R2 asHmComSvc;ASUS HM Com Service;C:\Program Files (x86)\ASUS\AAHM\1.00.20\aaHMSvc.exe [2013-5-2 951936]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.13\AsSysCtrlService.exe [2013-5-2 149120]
R2 Device Handle Service;Device Handle Service;C:\Windows\SysWOW64\AsHookDevice.exe [2013-5-2 218456]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;C:\Windows\System32\IPROSetMonitor.exe [2012-7-27 170824]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2014-1-7 166720]
R2 pctvsvc;PCTV Service;C:\Program Files (x86)\Pinnacle\Drivers\pctvsvc.exe [2014-1-13 125952]
R2 TiMiniService;TiMiniService;C:\Program Files\Trend Micro\Titanium\TiMiniService.exe [2012-7-25 248640]
R2 UltraMonUtility;UltraMon Utility Driver;C:\Program Files (x86)\Common Files\Realtime Soft\UltraMonMirrorDrv\x64\UltraMonUtility.sys [2012-8-24 20512]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2014-1-7 365376]
R3 BazisVirtualCDBus;WinCDEmu Virtual Bus Driver;C:\Windows\System32\drivers\BazisVirtualCDBus.sys [2011-6-4 198480]
R3 BoosterKey;PCTV key Service;C:\Windows\System32\drivers\pctvkey.sys [2014-1-13 17920]
R3 havanet;PCTV To Go NDIS Protocol Driver;C:\Windows\System32\drivers\pctvnet.sys [2014-1-13 18944]
R3 HAVATV;PCTV To Go Video Device;C:\Windows\System32\drivers\PCTV.sys [2014-1-13 340480]
R3 HavaTV_10;PCTV To Go Remote Video Device;C:\Windows\System32\drivers\PCTV_10.sys [2014-1-13 340480]
R3 pctvbus;PCTV To Go Bus Enumerator;C:\Windows\System32\drivers\pctvbus.sys [2014-1-13 33280]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BBSvc.EXE [2013-12-16 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2013-5-2 310952]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\SeaPort.EXE [2013-12-16 247968]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-5-2 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 IAMTVE;Driver for Intel® Active Management Technology - KCS;C:\Windows\System32\drivers\IAMTVE.sys [2013-5-2 43416]
S3 IAMTXPE;Driver for Intel® Active Management Technology - KCS;C:\Windows\System32\drivers\IAMTXPE.sys [2013-5-2 51096]
S3 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2013-5-2 645952]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-1-9 111616]
S3 ioatdma1;ioatdma1;C:\Windows\System32\drivers\qd162x64.sys [2013-5-2 40144]
S3 ioatdma2;Intel® QuickData Technology device ver.2;C:\Windows\System32\drivers\qd262x64.sys [2013-5-2 42192]
S3 mv91xx;mv91xx;C:\Windows\System32\drivers\mv91xx.sys [2013-3-7 293416]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-5-2 19456]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2013-5-2 29696]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-5-2 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-5-2 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-1-7 1255736]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files (x86)\Microsoft SQL Server\100\Shared\sqladhlp.exe [2010-4-3 44896]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2012-6-29 379848]
.
=============== Created Last 30 ================
.
2014-01-15 20:33:34 -------- d-----w- C:\Program Files (x86)\AutoIt3
2014-01-15 17:52:56 -------- d-----w- C:\Scripts
2014-01-15 12:34:26 77824 ------w- C:\Windows\SysWow64\brlmw03a.dll
2014-01-15 12:34:25 176128 ------w- C:\Windows\SysWow64\BROSNMP.DLL
2014-01-15 12:34:25 -------- d-----w- C:\Program Files (x86)\Brownie
2014-01-15 12:34:16 24223 ----a-w- C:\Windows\SysWow64\BRLM03A.DLL
2014-01-15 12:34:16 200704 ------w- C:\Windows\SysWow64\Pdrvinst.dll
2014-01-15 12:34:16 111928 ----a-w- C:\Windows\SysWow64\BRRBTOOL.EXE
2014-01-15 12:34:16 -------- d-----w- C:\Program Files (x86)\Brother
2014-01-15 12:33:54 266240 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\iscript.dll
2014-01-15 12:33:54 172032 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\iuser.dll
2014-01-15 12:33:53 733184 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\iKernel.dll
2014-01-15 12:33:53 69715 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\ctor.dll
2014-01-15 12:33:53 5632 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\DotNetInstaller.exe
2014-01-15 12:33:53 303236 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\setup.dll
2014-01-15 12:33:53 180356 ----a-w- C:\Program Files (x86)\Common Files\InstallShield\Professional\RunTime\10\00\Intel32\iGdi.dll
2014-01-15 01:27:33 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2014-01-15 01:27:33 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2014-01-15 01:27:33 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2014-01-15 01:27:33 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2014-01-15 01:27:33 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2014-01-15 01:27:33 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-15 01:27:33 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2014-01-15 01:27:33 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2014-01-14 23:53:34 -------- d-----w- C:\Temp
2014-01-14 23:46:49 -------- d-----w- C:\Users\Main\AppData\Roaming\Realtime Soft
2014-01-14 23:46:45 -------- d-----w- C:\ProgramData\Realtime Soft
2014-01-14 23:46:45 -------- d-----w- C:\Program Files\UltraMon
2014-01-14 23:46:45 -------- d-----w- C:\Program Files (x86)\Common Files\Realtime Soft
2014-01-14 23:33:07 -------- d-----w- C:\Program Files (x86)\Twitter
2014-01-14 23:31:25 -------- d-----w- C:\Program Files\PeerBlock
2014-01-14 22:57:16 -------- d-----w- C:\Program Files (x86)\Pirate Browser
2014-01-14 22:54:18 -------- d-----w- C:\Users\Main\AppData\Local\Mozilla
2014-01-14 21:36:43 -------- d-----w- C:\TinyWeb
2014-01-14 21:35:02 -------- d-----w- C:\Web
2014-01-14 18:40:22 230400 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\hpzppw71.dll
2014-01-14 16:44:50 -------- d-----w- C:\Program Files (x86)\Microsoft Synchronization Services
2014-01-14 16:39:23 -------- d-----w- C:\Users\Main\AppData\Local\Microsoft_Corporation
2014-01-14 16:28:15 57288 ----a-w- C:\Windows\SysWow64\perf-MSSQL10_50.SQLEXPRESS-sqlagtctr.dll
2014-01-14 16:28:07 -------- d-----w- C:\DMSDATA
2014-01-14 16:28:02 82888 ----a-w- C:\Windows\SysWow64\perf-MSSQL$SQLEXPRESS-sqlctr10.52.4000.0.dll
2014-01-14 16:17:39 -------- d-----w- C:\Users\Main\AppData\Local\VNC
2014-01-14 02:31:33 -------- d-----w- C:\Users\Main\AppData\Local\Pinnacle
2014-01-14 02:25:19 92160 ----a-w- C:\Program Files (x86)\Common Files\MSSoap\Binaries\WISC30.dll
2014-01-14 02:25:19 55808 ----a-w- C:\Program Files (x86)\Common Files\MSSoap\Binaries\SOAPIS30.dll
2014-01-14 02:25:19 -------- d-----w- C:\Program Files (x86)\MSSoap
2014-01-14 02:21:26 53248 ----a-w- C:\Windows\SysWow64\PCTVrate.ax
2014-01-14 02:21:26 44544 ----a-w- C:\Windows\SysWow64\msxml4a.dll
2014-01-14 02:21:26 40960 ----a-w- C:\Windows\System32\pctvnet.dll
2014-01-14 02:21:26 340480 ----a-w- C:\Windows\System32\drivers\PCTV_10.sys
2014-01-14 02:21:26 340480 ----a-w- C:\Windows\System32\drivers\PCTV.sys
2014-01-14 02:21:26 33280 ----a-w- C:\Windows\System32\drivers\pctvbus.sys
2014-01-14 02:21:26 18944 ----a-w- C:\Windows\System32\drivers\pctvnet.sys
2014-01-14 02:21:26 17920 ----a-w- C:\Windows\System32\drivers\pctvkey.sys
2014-01-14 02:21:26 118784 ----a-w- C:\Windows\SysWow64\PCTVItf.ax
2014-01-14 02:21:15 -------- d-----w- C:\Users\Main\AppData\Local\Adobe
2014-01-14 02:20:41 1060864 ----a-w- C:\Windows\SysWow64\MFC71.dll
2014-01-14 02:20:41 1047552 ----a-w- C:\Windows\SysWow64\MFC71u.dll
2014-01-14 02:20:41 -------- d-----w- C:\Program Files (x86)\Pinnacle
2014-01-14 02:20:41 -------- d-----w- C:\Program Files (x86)\Common Files\Pinnacle
2014-01-14 02:20:24 91648 ----a-w- C:\Program Files (x86)\Common Files\MSSoap\Binaries\WHSC30.dll
2014-01-14 02:20:24 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2014-01-14 02:20:24 437760 ----a-w- C:\Program Files (x86)\Common Files\MSSoap\Binaries\MSSOAP30.dll
2014-01-14 02:20:24 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2014-01-14 02:20:24 30208 ----a-w- C:\Program Files (x86)\Common Files\MSSoap\Binaries\Resources\1033\MSSOAPR3.dll
2014-01-14 02:20:24 -------- d-----w- C:\Program Files (x86)\Common Files\MSSoap
2014-01-10 19:29:18 -------- d-----w- C:\Program Files (x86)\DU Meter
2014-01-10 17:32:46 -------- d-----w- C:\Users\Main\AppData\Roaming\PowerISO
2014-01-10 17:30:40 129944 ----a-w- C:\Windows\System32\drivers\scdemu.sys
2014-01-10 17:30:40 -------- d-----w- C:\Program Files\PowerISO
2014-01-10 17:28:42 -------- d-----w- C:\Program Files (x86)\SearchProtect
2014-01-10 17:28:41 -------- d-----w- C:\Users\Main\AppData\Local\SearchProtect
2014-01-10 17:15:21 -------- d-----w- C:\Program Files (x86)\Microsoft Visual Studio 8
2014-01-10 17:14:46 -------- d-----w- C:\Users\Main\AppData\Local\Microsoft Help
2014-01-10 13:27:05 -------- d-----w- C:\Users\Main\AppData\Roaming\Stamps.com Internet Postage
2014-01-10 13:26:45 -------- d-----w- C:\ProgramData\{D817F5E3-6522-40C2-8FA2-2D6E208ED48E}
2014-01-10 13:26:14 -------- d-----w- C:\Program Files (x86)\Stamps.com Internet Postage
2014-01-10 13:25:45 -------- d-----w- C:\Users\Main\AppData\Local\Seven Zip
2014-01-08 19:53:20 -------- d-----w- C:\Program Files (x86)\WinCDEmu
2014-01-08 19:46:33 -------- d-----w- C:\ProgramData\Microsoft Toolkit
2014-01-08 17:34:00 -------- d-----r- C:\Users\Main\Google Drive
2014-01-08 16:40:39 117464 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-01-08 16:40:39 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-01-08 16:40:01 89304 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-01-08 16:27:19 -------- d-----w- C:\Users\Main\AppData\Roaming\Malwarebytes
2014-01-08 16:27:08 -------- d-----w- C:\ProgramData\Malwarebytes
2014-01-08 16:27:07 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-01-08 16:27:07 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-08 16:26:46 -------- d-----w- C:\Users\Main\AppData\Local\Programs
2014-01-08 16:16:10 -------- d-----w- C:\ProgramData\Oracle
2014-01-08 16:15:45 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-01-08 00:11:34 -------- d-----w- C:\Program Files (x86)\Microsoft Image Composer
2014-01-08 00:03:05 -------- d-----w- C:\Windows\SysWow64\Wat
2014-01-08 00:03:05 -------- d-----w- C:\Windows\System32\Wat
2014-01-07 23:29:56 -------- d-----w- C:\F5D6001
2014-01-07 23:29:34 -------- d-----w- C:\Program Files (x86)\Common Files\SWF Studio
2014-01-07 23:24:01 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2014-01-07 23:24:01 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2014-01-07 23:24:01 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2014-01-07 23:24:00 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2014-01-07 23:20:54 -------- d-----w- C:\Windows\Migration
2014-01-07 23:08:39 -------- d-----w- C:\Users\Main\AppData\Roaming\ASUS WebStorage
2014-01-07 23:04:35 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui
2014-01-07 23:03:33 -------- d-----w- C:\Users\Main\AppData\Roaming\uTorrent
2014-01-07 23:01:55 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys
2014-01-07 23:01:55 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll
2014-01-07 23:01:55 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys
2014-01-07 23:01:55 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll
2014-01-07 23:01:54 744448 ----a-w- C:\Windows\System32\WUDFx.dll
2014-01-07 23:01:54 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll
2014-01-07 23:01:54 229888 ----a-w- C:\Windows\System32\WUDFHost.exe
2014-01-07 22:54:08 -------- d-----w- C:\Users\Main\AppData\Local\VirtualStore
2014-01-07 22:52:57 56832 ----a-w- C:\Windows\System32\OpenCL.DLL
2014-01-07 22:52:57 56320 ----a-w- C:\Windows\SysWow64\OpenCL.DLL
2014-01-07 22:47:27 15168 ----a-w- C:\Windows\System32\drivers\IntelMEFWVer.dll
2014-01-07 22:46:57 -------- d-----w- C:\Program Files (x86)\Common Files\postureAgent
2014-01-07 22:46:32 62784 ----a-w- C:\Windows\System32\drivers\HECIx64.sys
2014-01-07 22:16:10 -------- d-----w- C:\Windows\System32\MRT
2014-01-07 22:14:03 70144 ----a-w- C:\Windows\System32\appinfo.dll
2014-01-07 22:14:03 111448 ----a-w- C:\Windows\System32\consent.exe
2014-01-07 22:11:26 936448 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2014-01-07 22:11:26 1732608 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL
2014-01-07 22:11:26 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll
2014-01-07 22:11:26 1393152 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll
2014-01-07 22:11:26 1367040 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
2014-01-07 22:11:18 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2014-01-07 22:11:18 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2014-01-07 22:08:56 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2014-01-07 22:08:56 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2014-01-07 22:08:56 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2014-01-07 22:08:56 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2014-01-07 22:08:56 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2014-01-07 22:07:32 1643520 ----a-w- C:\Windows\System32\DWrite.dll
2014-01-07 22:07:32 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll
2014-01-07 22:07:28 903168 ----a-w- C:\Windows\SysWow64\certutil.exe
2014-01-07 22:07:28 1192448 ----a-w- C:\Windows\System32\certutil.exe
2014-01-07 22:07:27 52224 ----a-w- C:\Windows\System32\certenc.dll
2014-01-07 22:07:27 43008 ----a-w- C:\Windows\SysWow64\certenc.dll
2014-01-07 22:06:55 156160 ----a-w- C:\Windows\System32\cscript.exe
2014-01-07 22:06:55 150016 ----a-w- C:\Windows\System32\wshom.ocx
2014-01-07 22:06:55 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx
2014-01-07 22:06:54 202752 ----a-w- C:\Windows\System32\scrrun.dll
2014-01-07 22:06:54 168960 ----a-w- C:\Windows\System32\wscript.exe
2014-01-07 22:06:54 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll
2014-01-07 22:06:54 141824 ----a-w- C:\Windows\SysWow64\wscript.exe
2014-01-07 22:06:54 126976 ----a-w- C:\Windows\SysWow64\cscript.exe
2014-01-07 22:06:53 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2014-01-07 22:06:53 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2014-01-07 22:06:53 144384 ----a-w- C:\Windows\System32\cdd.dll
2014-01-07 22:03:06 -------- d-----w- C:\Program Files (x86)\VideoLAN
2014-01-07 21:59:41 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2014-01-07 21:59:21 99840 ----a-w- C:\Windows\System32\wudriver.dll
2014-01-07 21:59:13 36864 ----a-w- C:\Windows\System32\wuapp.exe
2014-01-07 21:59:13 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2014-01-07 21:34:49 -------- d-----w- C:\Windows\SysWow64\1033
2014-01-07 21:34:49 -------- d-----w- C:\Windows\System32\1033
2014-01-07 21:34:49 -------- d-----w- C:\Program Files\Microsoft SQL Server
2014-01-07 21:34:49 -------- d-----w- C:\Program Files (x86)\Microsoft SQL Server
2014-01-07 21:33:35 -------- d-----w- C:\DMS
2014-01-07 21:03:29 -------- d-----w- C:\Users\Main\AppData\Local\Google
2014-01-07 21:03:21 -------- d-----w- C:\Users\Main\AppData\Local\Deployment
2014-01-07 21:03:21 -------- d-----w- C:\Users\Main\AppData\Local\Apps
.
==================== Find3M  ====================
.
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
2013-10-19 02:18:57 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
.
============= FINISH:  7:49:39.03 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,770 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:55 AM

Posted 20 January 2014 - 10:44 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,770 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:55 AM

Posted 26 January 2014 - 09:01 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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