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Windows Prime Shield


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8 replies to this topic

#1 nukesig

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Posted 15 January 2014 - 10:59 AM

Somehow I got this nasty "Windows Prime Shield" and cannot do anything. Task Manager does not work. I read the article on the removal but it does not apply to Windows 8. How can I remove this monster? Hitting F8 does not work in Windows 8 during the boot. I am stuck.

 

Thanks

Ron



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#2 zingo156

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Posted 15 January 2014 - 11:05 AM

http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ that is the easiest way to boot to safe mode in windows 8. You should be able to use the removal instructions after getting into safe mode.


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#3 nukesig

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Posted 15 January 2014 - 11:24 AM

Thanks for the advice. After 30 tries, I cannot get in. Shouls I consider reloading windows 8? I did not get a disk with the computer.

 

Thanks

Ron



#4 zingo156

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Posted 15 January 2014 - 11:28 AM

To restore from the partition I believe you need to do the same thing on boot hold shift and mash F8. If you hold the power button for 10 seconds and then turn it back on while holding shift and then mashing F8 you can not get in? You need to be holding shift before you power on the computer I believe.


Edited by zingo156, 15 January 2014 - 11:29 AM.

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#5 zingo156

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Posted 15 January 2014 - 11:39 AM

here is another article with a few other ways to access safe mode: http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm

 

You could try to use a restore point as well:
 

To restore your PC to an earlier point in time
  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)

  2. Enter Control Panel in the search box, and tap or click Control Panel.

  3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.

  4. Tap or click Open System Restore, and then follow the instructions.

 

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#6 nukesig

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Posted 15 January 2014 - 11:41 AM

No luck--a screen tries to come up, but in a flash, my password sign in sheet over rides it. Once I put in my password, it goes to the Windows Prime Shield screen.

 

Thanks

Ron



#7 nukesig

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Posted 15 January 2014 - 11:44 AM

Thank you--finally got in--the key to it, and maybe i misread you, was to hold SHIFT down when hitting RESTART. I was holding SHIFT down after computer was off and turned back on.

 

Thanks again

Ron



#8 zingo156

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Posted 15 January 2014 - 11:45 AM

In the first article I posted http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/

They show you how to get into msconfig and force the computer to go into safe mode on reboot, you could try that or do the restore point. If task manager is not allowed to open I doubt msconfig will but it is worth a shot.


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#9 zingo156

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Posted 15 January 2014 - 11:48 AM

Good to hear, I was not aware that you had to be holding it and then restart, I have gotten in by just holding the shift button before powering on the system and tapping F8 with it still held down. Maybe 8 is different than 8.1, either way I am glad it worked. Best of luck!


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