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Multiple instances (>50) svchost.exe (DcomLaunch)


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2 replies to this topic

#1 er13b6ac

er13b6ac

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  • Local time:09:33 AM

Posted 15 January 2014 - 10:23 AM

When I connect to the internet, Resource Monitor shows multiple instances of svchost.exe (DcomLaunch) spawn (50+) and connect to numerous servers, mostly listed by IP, but also some domain names such as  'static'reverse.softlayer' compute1.amazonaws, amailtecknologies.

 

These eventually will use up most of the CPU time and make the laptop unusable.

 

I also hear what sounds like internet radio playing through my speakers.

 

I am running a Dell Inspiron with Windows 7 and I have run Microsoft Essentials scan, Malwarebytes scan and SuperAntispyware, none of which found much.

 

I have a screenshot, DDS attachment and hijackthis logs available.

 

Thanks in advance for any help you can lend on this.

 

 



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#2 Broni

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Posted 15 January 2014 - 05:45 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


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#3 er13b6ac

er13b6ac
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  • Local time:09:33 AM

Posted 16 January 2014 - 10:44 AM

Thanks so much for looking at this:

 

 Results of screen317's Security Check version 0.99.79  
 Windows 7  x64 (UAC is enabled)  
 
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate!
 
 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java version out of Date! 
 Adobe Reader 9 Adobe Reader out of Date! 
 Mozilla Firefox (26.0) 
 Google Chrome 31.0.1650.57  
 Google Chrome 32.0.1700.41  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 
 
Farbar Service Scanner Version: 08-01-2014
Ran by Terra (administrator) on 16-01-2014 at 09:31:54
Running from "C:\Users\Terra\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Network
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.
 
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.
 
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Disabled. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.
 
EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem service is OK.
The ServiceDll of EventSystem service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2009-07-13 19:00] - [2009-07-13 20:41] - 0510464 ____A (Microsoft Corporation) 
 
A6CA05C09DFD2313EDC36570D4567E8E
 
 
 
**** End of log ****
 
MiniToolBox by Farbar  Version: 18-12-2013
Ran by Terra (administrator) on 16-01-2014 at 09:33:55
Running from "C:\Users\Terra\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Network
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
NETGEAR WNA1000M N150 Wireless USB Micro Adapter = Wireless Network Connection 6 (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Intel® WiFi Link 5100 AGN = Wireless Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Terra-Laptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection 6:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : NETGEAR WNA1000M N150 Wireless USB Micro Adapter
   Physical Address. . . . . . . . . : 84-1B-5E-9D-7D-DA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e443:d934:607d:30fe%20(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, January 16, 2014 9:26:13 AM
   Lease Expires . . . . . . . . . . : Friday, January 17, 2014 9:26:16 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 495197022
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B2-66-88-00-26-B9-11-D2-F5
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Wireless Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN
   Physical Address. . . . . . . . . : 00-24-D6-50-36-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : bal.va.nrt
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-26-B9-11-D2-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{F2DC740B-C59D-4DE0-8734-8FD83EAC67FA}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.bal.va.nrt:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:800::1002
 74.125.228.9
 74.125.228.5
 74.125.228.1
 74.125.228.8
 74.125.228.2
 74.125.228.0
 74.125.228.4
 74.125.228.7
 74.125.228.14
 74.125.228.3
 74.125.228.6
 
 
Pinging google.com [74.125.228.5] with 32 bytes of data:
Reply from 74.125.228.5: bytes=32 time=9ms TTL=250
Reply from 74.125.228.5: bytes=32 time=11ms TTL=250
 
Ping statistics for 74.125.228.5:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 11ms, Average = 10ms
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=28ms TTL=250
Reply from 98.139.183.24: bytes=32 time=43ms TTL=250
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 43ms, Average = 35ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...84 1b 5e 9d 7d da ......NETGEAR WNA1000M N150 Wireless USB Micro Adapter
 19...00 24 d6 50 36 f2 ......Intel® WiFi Link 5100 AGN
 11...00 26 b9 11 d2 f5 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    281
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 20    281 fe80::/64                On-link
 20    281 fe80::e443:d934:607d:30fe/128
                                    On-link
  1    306 ff00::/8                 On-link
 20    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/16/2014 09:20:33 AM) (Source: Windows Backup) (User: )
Description: File backup failed due to an error writing to the backup location E:\. The error is: The 
 
backup location cannot be found or is not valid. Review your backup settings and check the backup 
 
location. (0x81000006).
 
Error: (01/15/2014 00:00:18 AM) (Source: Windows Backup) (User: )
Description: File backup failed due to an error writing to the backup location E:\. The error is: The 
 
backup location cannot be found or is not valid. Review your backup settings and check the backup 
 
location. (0x81000006).
 
Error: (01/14/2014 11:58:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7600.16385, time stamp: 0x4a5bc3e6
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x4cf4536a
Exception code: 0xc0000005
Fault offset: 0x733bbb89
Faulting process id: 0xb80
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3
 
Error: (01/14/2014 11:48:57 PM) (Source: Windows Search Service) (User: )
Description: Unable to initialize the filter host process. Terminating.
 
 
Details:
This operation returned because the timeout period expired.  (HRESULT : 0x800705b4) 
 
(0x800705b4)
 
Error: (01/14/2014 11:15:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests
 
\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy 
 
file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS
 
\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (01/14/2014 10:54:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests
 
\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy 
 
file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS
 
\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-
 
controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.
 
Error: (01/14/2014 09:04:22 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
Error: (01/14/2014 09:04:22 PM) (Source: Outlook) (User: )
Description: Failed to get the Crawl Scope Manager with error=0x8007043c.
 
Error: (01/14/2014 08:51:10 PM) (Source: Outlook) (User: )
Description: Failed to determine if the store is in the crawl scope (error=0x8007043c).
 
Error: (01/14/2014 08:51:10 PM) (Source: Outlook) (User: )
Description: Failed to get the Crawl Scope Manager with error=0x8007043c.
 
 
System errors:
=============
Error: (01/16/2014 09:33:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:33:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:33:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:29:38 AM) (Source: DCOM) (User: )
Description: 1068fdPHost{D3DCB472-7261-43CE-924B-0704BD730D5F}
 
Error: (01/16/2014 09:29:38 AM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}
 
Error: (01/16/2014 09:29:08 AM) (Source: DCOM) (User: )
Description: 1084defragsvc{D20A3293-3341-4AE8-9AAF-8E397CB63C34}
 
Error: (01/16/2014 09:28:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:28:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:28:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
Error: (01/16/2014 09:26:32 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of 
 
the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (02/07/2013 08:45:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, 
 
Microsoft Office Version: 12.0.6612.1000. This session lasted 41 seconds with 0 seconds of active time.  
 
This session ended with a crash.
 
Error: (02/02/2013 01:29:10 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, 
 
Microsoft Office Version: 12.0.6612.1000. This session lasted 16088 seconds with 660 seconds of active 
 
time.  This session ended with a crash.
 
Error: (01/19/2013 07:19:21 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6665.5003, 
 
Microsoft Office Version: 12.0.6612.1000. This session lasted 337 seconds with 180 seconds of active 
 
time.  This session ended with a crash.
 
Error: (10/03/2012 09:19:59 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, 
 
Microsoft Office Version: 12.0.6612.1000. This session lasted 71406 seconds with 14160 seconds of active 
 
time.  This session ended with a crash.
 
Error: (12/24/2009 01:26:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, 
 
Microsoft Office Version: 12.0.6425.1000. This session lasted 1167 seconds with 180 seconds of active 
 
time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-01-15 11:00:44.598
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 11:00:44.150
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 11:00:43.784
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 10:58:03.898
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_ee8c936cef65a88f\bcrypt.dll because the set of 
 
per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 10:58:03.517
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_ee8c936cef65a88f\bcrypt.dll because the set of 
 
per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 10:58:03.087
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_ee8c936cef65a88f\bcrypt.dll because the set of 
 
per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 03:09:11.284
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 03:09:11.003
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 03:09:10.722
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-tpm-driver-wmi_31bf3856ad364e35_6.0.6001.18000_none_6f8d0e60c043c672\Win32_Tpm.dll because the 
 
set of per-page image hashes could not be found on the system.
 
  Date: 2014-01-15 03:07:54.891
  Description: Code Integrity is unable to verify the image integrity of the file \Device
 
\HarddiskVolume3\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-
 
windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_ee8c936cef65a88f\bcrypt.dll because the set of 
 
per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
 Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 6.2.1)
8500A909_eDocs (Version: 1.00.0000)
8500A909_Help (Version: 1.00.0000)
8500A909g (Version: 50.0.165.000)
Adobe Photoshop Elements 7.0 (Version: 7.0.1)
Adobe Photoshop Elements 7.0 (Version: 7.0.1.3)
Advanced Audio FX Engine (Version: 1.12.05)
BPD_DSWizards (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
Bridge Baron 20 (Version: 20.00.00)
BufferChm (Version: 130.0.331.000)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
CCleaner (Version: 4.09)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Touchpad (Version: 13.2.2.2)
Dell Webcam Central (Version: 1.40.05)
DocProc (Version: 13.0.0.0)
Google Chrome (Version: 32.0.1700.41)
Google Update Helper (Version: 1.3.22.3)
HP Active Support Library 32 bit components (Version: 1.0.9)
HP Doc Viewer (Version: 1.01.0005)
HP User Guides 0082 (Version: 1.01.0001)
Intel® Graphics Media Accelerator Driver
Java Auto Updater (Version: 2.0.5.1)
Junk Mail filter update (Version: 14.0.8089.726)
LEGO MINDSTORMS NXT x64 Driver Support (Version: 1.20.7.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NETGEAR WNA1000M Wireless USB 2.0 Adapter (Version: 1.01.10)
Network64 (Version: 130.0.579.000)
PowerDVD DX (Version: 8.3.5424)
ProductContext (Version: 50.0.165.000)
Quickset64 (Version: 9.6.6)
Scan (Version: 13.0.0.0)
Sound Blaster X-Fi MB (Version: 1.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SUPERAntiSpyware (Version: 5.7.1018)
Toolbox (Version: 130.0.648.000)
ToolkitCMA
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760413) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
WebEx
WebReg (Version: 130.0.132.017)
Windows Driver Package - Intel net  (05/28/2009 12.4.3.9) (Version: 05/28/2009 12.4.3.9)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
 
========================= Devices: ================================
 
Name: Bytemobile Kernel Network Provider
Description: Bytemobile Kernel Network Provider
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: tcpipBM
Problem: : This device is not present, is not working properly, or does not have all its drivers 
 
installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new 
 
driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Officejet Pro 8500 A909g
Description: Officejet Pro 8500 A909g
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp LaserJet 4200
Description: hp LaserJet 4200
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: HP LaserJet 4100 Series
Description: HP LaserJet 4100 Series
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp LaserJet 4200
Description: hp LaserJet 4200
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp LaserJet 4200
Description: hp LaserJet 4200
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable 
 
Device wizard. Follow the instructions.
 
Name: hp color LaserJet 4600
Description: hp color LaserJet 4600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable 
 
Device wizard. Follow the instructions.
 
Name: Officejet Pro 8500 A909g
Description: Officejet Pro 8500 A909g
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable 
 
Device wizard. Follow the instructions.
 
Name: hp color LaserJet 4600
Description: hp color LaserJet 4600
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp color LaserJet 4600
Description: hp color LaserJet 4600
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: Officejet Pro 8500 A909g
Description: Officejet Pro 8500 A909g
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp color LaserJet 4600
Description: hp color LaserJet 4600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: Hewlett-Packard
Service: 
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable 
 
Device wizard. Follow the instructions.
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers 
 
installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new 
 
driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: hp LaserJet 4200
Description: hp LaserJet 4200
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: hp color LaserJet 4600
Description: hp color LaserJet 4600
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
Name: HP LaserJet 4100 Series
Description: HP LaserJet 4100 Series
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware 
 
Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 23%
Total physical RAM: 4028.86 MB
Available physical RAM: 3095.9 MB
Total Pagefile: 8055.86 MB
Available Pagefile: 7157.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.13 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:281.63 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TERRA-LAPTOP
 
Administrator            Chris                    Guest                    
Terra                    
 
 
**** End of log ****
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.15.02
 
Windows 7 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Terra :: TERRA-LAPTOP [administrator]
 
1/16/2014 9:35:45 AM
mbam-log-2014-01-16 (09-35-45).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken 
 
| PUP | PUM
Scan options disabled: P2P
Objects scanned: 236555
Time elapsed: 5 minute(s), 45 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
www.malwarebytes.org
 
Database version: v2014.01.16.03
 
Windows 7 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Terra :: TERRA-LAPTOP [administrator]
 
1/16/2014 9:50:28 AM
mbar-log-2014-01-16 (09-50-28).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | 
 
File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 275678
Time elapsed: 25 minute(s), 36 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> No 
 
action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\Windows\System32\rpcss.dll (Trojan.Zekos.Patched64) -> No action taken.
C:\Windows\SysWOW64\rpcss.dll (Trojan.Zekos.Patchedwv0) -> No action taken.
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7600 Windows 7 x64
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 4224561152, free: 2723299328
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1008
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7600 Windows 7 x64
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 9.0.8112.16421
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 4224561152, free: 2771636224
 
Downloaded database version: v2014.01.16.03
Downloaded database version: v2013.12.18.01
=======================================
------------ Kernel report ------------
     01/16/2014 09:50:23
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\DRIVERS\msahci.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\DRIVERS\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw5v64.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\1394ohci.sys
\SystemRoot\system32\DRIVERS\rimmpx64.sys
\SystemRoot\system32\DRIVERS\rimspx64.sys
\SystemRoot\system32\DRIVERS\rixdpx64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\WNA1000M.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80047ae060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa80046801f0
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80047ae060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver
 
\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80047aeb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80047ae060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80046801f0, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver
 
\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 72078D5F
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 80325  Numsec = 30720000
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 30800325  Numsec = 945970795
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Backup file found for a file C:\Windows\System32\rpcss.dll
Infected: C:\Windows\System32\rpcss.dll --> [Trojan.Zekos.Patched64]
Backup file found for a file C:\Windows\SysWOW64\rpcss.dll
Infected: C:\Windows\SysWOW64\rpcss.dll --> [Trojan.Zekos.Patchedwv0]
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> 
 
[Hijack.Trojan.Siredef.C]
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_1_80325_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\rpcss.dll_k.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\rpcss.dll_u.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\rpcss.dll_r.mbam...
Removal finished
 
 
Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/16/2014 10:27:50 AM in x64 mode. (Safe Mode)
Windows Version: Windows 7 Home Premium 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Automatic
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Disabled
 
Searching for Missing Digital Signatures: 
 
 * C:\Windows\System32\rpcss.dll : 510,464 : 07/13/2009 08:41 PM : a6ca05c09dfd2313edc36570d4567e8e 
 
[NoSig]
 +-> C:\Windows\SoftwareDistribution\Download\df81987ce1972154ab659b2f560f1610\x86_microsoft-windows-
 
com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18000_none_69cadbfc3ddffe3c\rpcss.dll : 547,328 : 
 
01/19/2008 02:36 AM : 33fb1f0193ee2051067441492d56113c [Pos Repl]
 +-> C:\Windows\SysWOW64\rpcss.dll : 549,888 : 03/02/2009 11:19 PM : 7b981222a257d076885bffb66f19b7ce 
 
[Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-com-base-qfe-
 
rpcss_31bf3856ad364e35_6.1.7600.16385_none_c5bfcda3579104e3\rpcss.dll : 509,440 : 07/13/2009 08:41 PM : 
 
7266972e86890e2b30c0c322e906b027 [Pos Repl]
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 01/16/2014 10:30:02 AM
Execution time: 0 hours(s), 2 minute(s), and 12 seconds(s)





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