I've been getting help in the HJT forum and was just finishing up on the last of SifuMike's advice when I tried to run something by Kaspersky. I suspect I followed his directions wrong, but whatever I ran (from Kaspersky) crashed my computer to where I couldn't even reboot except in safe mode. I tried to do a System Restore and was given some error message - the gist of which was that it was not possible to restore the computer to an earlier date (yes, restore was enabled). I couldn't even open the add/remove programs in the control panel.
I am now on an old laptop that hasn't been updated since 2004 and am being flooded with popups and messages from an old version of Norton's firewall that tell me Microsoft's Logon Utility wants to access the internet. Since I'm already *on* the ^%&*%( internet, I told the firewall to block all these attempts so I could have peace long enough to type this.
Please help. Is my real computer even fixable? Why did it crash NOW (after all this time and effort? I have probably spent about 30 hours on this. OK, done whining. I'm going to see if turning off the power on my other computer fixed anything but I doubt it.