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Could someone help me with my computer please?


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11 replies to this topic

#1 philrules3

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Posted 14 January 2014 - 02:32 PM

Hello everyone and thanks in advance for looking to help my with my computer issue. 
 
So I the problem happened when my partner accidentally dropped my laptop, our hearts were in our mouths as we dread the worst.
 
I turn it on to find out that the system fan is not operating and that it needs to power down to avoid any overheating.
 
So I quickly log in to find out if there is any additional damage to the HDD, and with success the laptop can log in.  
 
I take the laptop apart and get to the fan where I fiddled about with it and gave the whole system a clean over, put it back together again and hoping that I connected everything back correctly. 
 
The fan is now spinning yet the BIOS stated that the settings need to be changed and press enter, so I did and I can to the usual log in screen.
 
After logging in the system was preparing my desktop and applying setting e.g. 
 
Once on the home screen I find that service pack 1 has successfully installed and the appearance has all changed (like windows 98), there is only a recycling bin on view and I cant open anything.
 
I try to open my computer or any other application and I receive the error 'The server process could not be started because the configured identity is incorrect. Check the username and password'
 
Since then I have done a start up check, short and long memory tests all in the bios and no errors occurred.   
 
I have also tried to access the files on the HDD on a different computer and that was fine. 
 
Any suggestions on what to do? I was thinking of wiping the HDD clean and reinstalling the OS???
 
HP pavilion G6
6 gb ram
750 gb HDD
Windows 7 Home premium 64 bit
 
Thanks!

Edit: Moved topic from All Other Applications to the more appropriate forum. ~ Animal

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#2 philrules3

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Posted 14 January 2014 - 07:07 PM

Just a update, I can run the laptop in safe mode so I ran SFC which resulted in no problems.

 

I then restored windows to a previous point which has helped the problem yet not resolved it.

 

Now I can access all my files and the internet but its still in 2000 aero, and when I connect to the internet explorer does not recognise web page certificates such as Google.

 

Windows update wont connect and I am still unprotected on the web.

 

Any help anyone?



#3 hamluis

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Posted 15 January 2014 - 10:43 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 philrules3

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Posted 19 January 2014 - 04:35 PM

Thanks for the reply Louis,

 

As for the log its as follows:

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Phil (administrator) on 05-01-2015 at 21:29:38
Running from "C:\Users\Phil\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KW23CB3O"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/05/2015 09:17:02 PM) (Source: ESENT) (User: )
Description: WinMail (1996) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (01/05/2015 09:15:05 PM) (Source: ESENT) (User: )
Description: WinMail (2828) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (01/01/2015 07:35:55 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072F8F) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/01/2015 07:35:55 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072F8F

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed to add certificate to Third-Party Root Certification Authorities store with error: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 00:04:28 AM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072F8F) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/02/2010 00:04:28 AM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072F8F

Error: (01/01/2010 11:02:03 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15725

System errors:
=============
Error: (01/05/2015 09:24:26 PM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time service has detected that the system time needs to be  changed by -30326552 seconds. The time service will not change the system time by more than 54000 seconds. Verify that your time and time zone are correct, and that the time source time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->65.55.56.206:123) is working properly.

Error: (01/05/2015 09:20:07 PM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service hung on starting.

Error: (01/05/2015 09:16:58 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 1.165.1630.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.4.0304.00

 Source Path: 4.4.0304.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (01/05/2015 09:16:32 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (01/05/2015 09:16:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (01/05/2015 09:16:00 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error:
%%1053

Error: (01/05/2015 09:16:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.

Error: (01/05/2015 09:15:01 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (01/05/2015 09:15:01 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (01/05/2015 09:14:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 00:01:37 on ?02/?01/?2015 was unexpected.

Microsoft Office Sessions:
=========================
Error: (01/05/2015 09:17:02 PM) (Source: ESENT)(User: )
Description: WinMail1996WindowsMail0:

Error: (01/05/2015 09:15:05 PM) (Source: ESENT)(User: )
Description: WinMail2828WindowsMail0:

Error: (01/01/2015 07:35:55 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F66c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/01/2015 07:35:55 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F00010001(0x00000000, 19:35:43:819 - http://go.microsoft.com/fwlink/?LinkId=151642)
00020001(0x00000000, 19:35:43:823)
00030001(0x00000000, 19:35:43:823 - http://go.microsoft.com)
00030002(0x00000000, 19:35:43:823 - 0)
00040001(0x00000000, 19:35:43:823 - http://go.microsoft.com)
00040002(0x00000000, 19:35:43:834 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 19:35:52:649 - <NULL>)
00040006(0x00000000, 19:35:52:649 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 19:35:52:649 - 0)
0002000C(0x00000000, 19:35:52:834 - 302)
0002000E(0x00000000, 19:35:52:834 - https://validation.sls.microsoft.com/SLWGA/slwga.asmx)
00020001(0x00000000, 19:35:52:834)
00030001(0x00000000, 19:35:52:835 - https://validation.sls.microsoft.com)
00030002(0x00000000, 19:35:52:835 - 0)
00040001(0x00000000, 19:35:52:835 - https://validation.sls.microsoft.com)
00040002(0x00000000, 19:35:52:852 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 19:35:55:114 - <NULL>)
00040006(0x00000000, 19:35:55:114 - 1, https://validation.sls.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 19:35:55:114 - 0)
00020008(0x80072F8F, 19:35:55:675 - SOAPAction: "http://microsoft.com/SL/GenuineAdvantageService/IssueToken"
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body><RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust"><TokenType>SLWGA</TokenType><RequestType>http://schemas.xmlsoap.org/ws/2004/04/security/trust/Issue</RequestType><UseKey><Values xsi:nil="1"/></UseKey><Claims><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" soapenc:arrayType="q1:TokenEntry[5]"><TokenEntry><Name>GenuineAdvantagePhase</Name><Value>GenuineAdvantagePhase1</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageVersion</Name><Value>1.0</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageTemplateId</Name><Value>66c92734-d682-4d71-983e-d6ec3f16059f</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientTransactionId</Name><Value>e125e333-c5d7-4df1-9fd5-704f5644b1a8</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientToken</Name><Value>&lt;clienttoken&gt;&lt;token&gt;&lt;name&gt;ClientEvent&lt;/name&gt;&lt;type&gt;EventType&lt;/type&gt;&lt;value&gt;0x00000012&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:FirstValidation&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:MachineId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;PBBa2W1jE9fcC3RT5stpEKdnpvu5U/5d3CywlsKdkQ8=&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:NumberTimesNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:RemainingRearmCount&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TimeNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TotalValidations&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:UGUID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;8dfeb37d-65da-4959-97e5-4a54220eafc6&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;AUOptionsLocal&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuDescription&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows Operating System - Windows® 7, OEM_COA_SLP channel&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;CodeSigning&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SIGNED_INFO_PRS_SIGNED&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;DomainJoined&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;false&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;EditionId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;HomePremium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;HROffline&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00000000&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OSVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;6.1.7601.2.00010300.1.0.003&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemMarkerVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00020001&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemTableId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SLIC-MPC&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineGenuineBlob&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;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&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineInstallationId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;000915143491434274095163866166383931024916567992681323&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageFlavor&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;7.1.7600.16395&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PartnerId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProcessorArchitecture&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;x64&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductName&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows 7 Home Premium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductUniquenessGroups&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;66c92734-d682-4d71-983e-d6ec3f16059f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ServiceAvailable&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;true&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;SystemLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;UserLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;2057&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Manufacturer&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Hewlett-Packard&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Model&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;HP Pavilion g6 Notebook PC&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_OperatingSystem:InstallDate&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;20131219103318.000000+000&lt;/value&gt;&lt;/token&gt;&lt;/clienttoken&gt;</Value></TokenEntry></Values></Claims></RequestSecurityToken></soap:Body></soap:Envelope>)
00010002(0x80072F8F, 19:35:55:680 - <NULL>)
00010003(0x80072F8F, 19:35:55:680)

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 06:33:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Illegal operation attempted on a registry key that has been marked for deletion.

Error: (01/02/2010 00:04:28 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F66c92734-d682-4d71-983e-d6ec3f16059f

Error: (01/02/2010 00:04:28 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072F8F00010001(0x00000000, 00:04:23:153 - http://go.microsoft.com/fwlink/?LinkId=151642)
00020001(0x00000000, 00:04:23:153)
00030001(0x00000000, 00:04:23:153 - http://go.microsoft.com)
00030002(0x00000000, 00:04:23:153 - 0)
00040001(0x00000000, 00:04:23:153 - http://go.microsoft.com)
00040002(0x00000000, 00:04:23:153 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 00:04:25:462 - <NULL>)
00040006(0x00000000, 00:04:25:462 - 1, http://go.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 00:04:25:462 - 0)
0002000C(0x00000000, 00:04:25:649 - 302)
0002000E(0x00000000, 00:04:25:649 - https://validation.sls.microsoft.com/SLWGA/slwga.asmx)
00020001(0x00000000, 00:04:25:649)
00030001(0x00000000, 00:04:25:649 - https://validation.sls.microsoft.com)
00030002(0x00000000, 00:04:25:649 - 0)
00040001(0x00000000, 00:04:25:649 - https://validation.sls.microsoft.com)
00040002(0x00000000, 00:04:25:665 - 1, <NULL>, <NULL>, <NULL>)
00040004(0x80072F94, 00:04:27:973 - <NULL>)
00040006(0x00000000, 00:04:27:973 - 1, https://validation.sls.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 00:04:27:973 - 0)
00020008(0x80072F8F, 00:04:28:551 - SOAPAction: "http://microsoft.com/SL/GenuineAdvantageService/IssueToken"
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body><RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust"><TokenType>SLWGA</TokenType><RequestType>http://schemas.xmlsoap.org/ws/2004/04/security/trust/Issue</RequestType><UseKey><Values xsi:nil="1"/></UseKey><Claims><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" soapenc:arrayType="q1:TokenEntry[5]"><TokenEntry><Name>GenuineAdvantagePhase</Name><Value>GenuineAdvantagePhase1</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageVersion</Name><Value>1.0</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageTemplateId</Name><Value>66c92734-d682-4d71-983e-d6ec3f16059f</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientTransactionId</Name><Value>0ab53ff7-99c9-42fb-b4a5-bd0abe46115b</Value></TokenEntry><TokenEntry><Name>GenuineAdvantageClientToken</Name><Value>&lt;clienttoken&gt;&lt;token&gt;&lt;name&gt;ClientEvent&lt;/name&gt;&lt;type&gt;EventType&lt;/type&gt;&lt;value&gt;0x00000012&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:FirstValidation&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:MachineId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;PBBa2W1jE9fcC3RT5stpEKdnpvu5U/5d3CywlsKdkQ8=&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:NumberTimesNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:RemainingRearmCount&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TimeNonGenuine&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:TotalValidations&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ADMIN:UGUID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;8dfeb37d-65da-4959-97e5-4a54220eafc6&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;AUOptionsLocal&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;4&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuDescription&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows Operating System - Windows® 7, OEM_COA_SLP channel&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ActiveSkuId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;CodeSigning&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SIGNED_INFO_PRS_SIGNED&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;DomainJoined&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;false&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;EditionId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;HomePremium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;HROffline&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00000000&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OSVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;6.1.7601.2.00010300.1.0.003&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemMarkerVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;0x00020001&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OemTableId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;SLIC-MPC&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineGenuineBlob&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;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&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;OfflineInstallationId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;000915143491434274095163866166383931024916567992681323&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageFlavor&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PackageVersion&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;7.1.7600.16395&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;PartnerId&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProcessorArchitecture&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;x64&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductName&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Windows 7 Home Premium&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ProductUniquenessGroups&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;66c92734-d682-4d71-983e-d6ec3f16059f&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;ServiceAvailable&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;true&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;SystemLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;1033&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;UserLCID&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;2057&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Manufacturer&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;Hewlett-Packard&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_ComputerSystem:Model&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;HP Pavilion g6 Notebook PC&lt;/value&gt;&lt;/token&gt;&lt;token&gt;&lt;name&gt;WMI:Win32_OperatingSystem:InstallDate&lt;/name&gt;&lt;type&gt;Info&lt;/type&gt;&lt;value&gt;20131219103318.000000+000&lt;/value&gt;&lt;/token&gt;&lt;/clienttoken&gt;</Value></TokenEntry></Values></Claims></RequestSecurityToken></soap:Body></soap:Envelope>)
00010002(0x80072F8F, 00:04:28:566 - <NULL>)
00010003(0x80072F8F, 00:04:28:566)

Error: (01/01/2010 11:02:03 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15725

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Belkin F5D9000 Wireless G+ MIMO Desktop PCI Card (Version: 1.00.000)
Belkin Wireless G Plus MIMO USB Network Adapter (Version: 1.00.0000)
BitTorrent (Version: 7.8.2.30445)
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.100.82.86)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Core Temp version 0.99.7 (Version: 0.99.7)
CyberLink PowerDVD 13 (Version: 13.0.3520.58)
DAEMON Tools Lite (Version: 4.48.1.0347)
ESET Smart Security (Version: 7.0.302.26)
Football Manager 2014 (Version: 1)
Google Chrome (Version: 32.0.1700.76)
Google Update Helper (Version: 1.3.22.3)
Intel® Processor Graphics (Version: 8.15.10.2827)
iTunes (Version: 11.1.3.8)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 26.0 (x86 en-GB) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
Rapport (Version: 3.5.1304.32)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics TouchPad Driver (Version: 15.3.29.0)
Trusteer Endpoint Protection (Version: 3.5.1304.32)
WinRAR 5.01 (64-bit) (Version: 5.01.0)

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 5941.86 MB
Available physical RAM: 3962.12 MB
Total Pagefile: 11881.9 MB
Available Pagefile: 9811.2 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.63 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:698.54 GB) (Free:614.96 GB) NTFS

========================= Users: ========================================

User accounts for \\SIONED-PC

Administrator            Guest                    Phil                    
Sioned                  

**** End of log ****

 

 

 

As for the snapshots I get the error message that the operation times out.

 

What should I do next?

 

Thank you so much for your help Louis



#5 hamluis

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Posted 20 January 2014 - 04:53 PM

Try posting the link to the Speccy snapshot again, please...following the directions provided.

 

Louis



#6 philrules3

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Posted 22 January 2014 - 06:56 PM

http://speccy.piriform.com/results/SGq8E07RGOaQwnOV56KvsvK



#7 KingdomSeeker

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Posted 22 January 2014 - 07:12 PM

Is there a reason your antivirus and firewall are disabled? When you download torrents you leave yourself wide open to infections.



#8 Zestypanda

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Posted 22 January 2014 - 07:59 PM

Just a thought, when you clear the CMOS it also blows away the date and time. IE, along with chrome, will give an invalid certification error if the system date and time are incorrect. What could of happened was the CMOS battery could of been jostled. Also, have you tried re-applying the aero theme by right clicking, selecting "themes and settings" and selecting an aero theme from the top list?
@kingdom Some antivirus software depends on the system time being correct to determine if the software is updated, valid (in the case of licenses and subscriptions), check signatures etc. So that could be why windows is reporting it disabled. It could actually be disabled because the software can't determine it's current state.
Furthermore, many security software have/has third-party firewall abilities integrated.
Also, windows update won't work if windows is reporting the incorrect date and time.

Edited by Zestypanda, 22 January 2014 - 08:07 PM.

Have a question, or just wanna chat? Send me a message. Or add me as a friend.

 


#9 Zestypanda

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Posted 22 January 2014 - 08:06 PM

See, right there, in the speccy report it says its 2015.

Have a question, or just wanna chat? Send me a message. Or add me as a friend.

 


#10 hamluis

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Posted 23 January 2014 - 11:59 AM

CMOS/RTC battery may need to be replaced...then BIOS settings adjusted for accuracy and saved.

 

Louis



#11 philrules3

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Posted 28 January 2014 - 04:49 PM

I have just changed the time and date to the current time. I will check my CMOS battery and set the bios.... I will keep you posted with the results.

Thanks everyone 



#12 Zestypanda

Zestypanda

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Posted 02 February 2014 - 06:04 AM

You're welcome. ~Zestypanda

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