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HijackThis log: please help


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9 replies to this topic

#1 zafar_bull

zafar_bull

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Posted 14 January 2014 - 12:35 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:22:21, on 14-01-2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\ProgramData\DatacardService\DCSHelper.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe
C:\Program Files\Athan\Athan.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files\IObit\Advanced SystemCare 7\ASCTray.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\zafarulhaque\Downloads\HijackThis.exe
C:\Windows\system32\DllHost.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.31.100.30:3128
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: ExplorerWnd Helper - {10921475-03CE-4E04-90CE-E2E7EF20C814} - C:\Program Files\IObit\IObit Uninstaller\UninstallExplorer32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
O2 - BHO: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files\Evernote\Evernote\EvernoteIE.dll
O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~1\IObit\Surfing Protection\BrowerProtect\ASCPlugin_Protection.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe
O4 - HKLM\..\Run: [Athan] C:\Program Files\Athan\Athan.exe
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [Advanced SystemCare 7] "C:\Program Files\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Clip Image - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=4
O8 - Extra context menu item: Clip selection - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=3
O8 - Extra context menu item: Clip this page - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=1
O8 - Extra context menu item: Clip URL - C:\Program Files\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=0
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: New Note - C:\Program Files\Evernote\Evernote\\EvernoteIERes\NewNote.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files\Evernote\Evernote\\EvernoteIERes\AddNote.html
O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files\Evernote\Evernote\\EvernoteIERes\AddNote.html
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{25300409-571C-477C-A1A3-0AD3B0400A62}: NameServer = 112.110.240.1 112.110.240.5
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\Skype4COM.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 7 (AdvancedSystemCareService7) - IObit - C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HWDeviceService.exe - Unknown owner - C:\ProgramData\DatacardService\HWDeviceService.exe
O23 - Service: Idea Net Setter. OUC (Idea Net Setter. RunOuc) - Unknown owner - C:\Program Files\Idea Net Setter\UpdateDog\ouc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files\IObit\LiveUpdate\LiveUpdate.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Skype C2C Service - Unknown owner - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
 


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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Location:Montreal, QC. Canada
  • Local time:09:26 AM

Posted 19 January 2014 - 08:41 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

HijackThis doesn't handle your version of the operating well. In your case I need to see a DDS Log.
You should remove HijackThis using the Add/Remove Programs list. Use the DDS tool from now on.

===

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM

Let me know what problems you are presently having with this computer.

#3 zafar_bull

zafar_bull
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Posted 20 January 2014 - 04:23 AM

thank you for responding.

i have folowed your steps and will post the logs generated.

1. adwcleaner log:

# AdwCleaner v3.017 - Report created 20/01/2014 at 11:54:31
# Updated 12/01/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : zafarulhaque - ZAFARULHAQUE-PC
# Running from : C:\Users\zafarulhaque\Desktop\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
[!] Folder Deleted : C:\Users\zafarulhaque\AppData\Local\Mobogenie
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16428
 
 
-\\ Google Chrome v
 
[ File : C:\Users\zafarulhaque\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3557 octets] - [14/01/2014 20:45:59]
AdwCleaner[R1].txt - [952 octets] - [20/01/2014 11:52:05]
AdwCleaner[S0].txt - [3724 octets] - [14/01/2014 20:50:14]
AdwCleaner[S1].txt - [882 octets] - [20/01/2014 11:54:31]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [941 octets] ##########
 
2.JRT log
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Ultimate x86
Ran by zafarulhaque on 20-01-2014 at 11:59:50.73
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 20-01-2014 at 12:02:24.42
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
3. dds log
 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 11.0.9600.16428
Run by zafarulhaque at 12:04:39 on 2014-01-20
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.91.1033.18.2038.1149 [GMT 3:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\ProgramData\DatacardService\HWDeviceService.exe
C:\ProgramData\Idea Net Setter\OnlineUpdate\ouc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Windows\System32\rpcnetp.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\ProgramData\DatacardService\DCSHelper.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Athan\Athan.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\explorer.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uProxyServer = 172.31.100.30:3128
uProxyOverride = <local>
BHO: ExplorerWnd Helper: {10921475-03CE-4E04-90CE-E2E7EF20C814} - c:\program files\iobit\iobit uninstaller\UninstallExplorer32.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Evernote extension: {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - c:\program files\evernote\evernote\EvernoteIE.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - c:\program files\iobit\surfing protection\browerprotect\ASCPlugin_Protection.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\wcieactivex\AcroIEFavClient.dll
uRun: [Advanced SystemCare 7] "c:\program files\iobit\advanced systemcare 7\ASCTray.exe" /Auto
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [cAudioFilterAgent] c:\program files\conexant\caudiofilteragent\cAudioFilterAgent.exe
mRun: [Athan] c:\program files\athan\Athan.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 11.0\acrobat\Acrotray.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Clip Image - c:\program files\evernote\evernote\\evernoteieres\Clip.html?clipAction=4
IE: Clip selection - c:\program files\evernote\evernote\\evernoteieres\Clip.html?clipAction=3
IE: Clip this page - c:\program files\evernote\evernote\\evernoteieres\Clip.html?clipAction=1
IE: Clip URL - c:\program files\evernote\evernote\\evernoteieres\Clip.html?clipAction=0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: New Note - c:\program files\evernote\evernote\\evernoteieres\NewNote.html
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - c:\program files\evernote\evernote\\evernoteieres\AddNote.html
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{25300409-571C-477C-A1A3-0AD3B0400A62} : NameServer = 112.110.240.1 112.110.240.5
TCP: Interfaces\{289536C6-DF74-48BE-BAEA-701734AAD8BD} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5D603468-CB57-4F0A-BE10-52B1D66609E5} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{5D603468-CB57-4F0A-BE10-52B1D66609E5}\14E64627F69646 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{5D603468-CB57-4F0A-BE10-52B1D66609E5}\14E64627F696461405 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{5D603468-CB57-4F0A-BE10-52B1D66609E5}\4656661657C647 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R0 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2005-11-14 34176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-12-26 165456]
R1 MpKsl693739e3;MpKsl693739e3;c:\programdata\microsoft\microsoft antimalware\definition updates\{55122e27-7851-47f0-8dcb-dd368efc1979}\MpKsl693739e3.sys [2014-1-20 40392]
R2 AdvancedSystemCareService7;Advanced SystemCare Service 7;c:\program files\iobit\advanced systemcare 7\ASCService.exe [2014-1-14 881440]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-12-26 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-12-26 50256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2013-12-26 40384]
R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2009-8-10 185712]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]
R2 HWDeviceService.exe;HWDeviceService.exe;c:\programdata\datacardservice\hwdeviceservice.exe -/service --> c:\programdata\datacardservice\HWDeviceService.exe -/service [?]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-9-27 104768]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-10-9 3275136]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2013-12-26 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2013-12-26 40384]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\drivers\ew_jubusenum.sys [2012-9-5 73216]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-11 4231168]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
R3 QIOMem;Generic IO & Memory Access;c:\windows\system32\drivers\QIOMem.sys [2007-4-9 8192]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-5-20 314368]
RUnknown rpcnetp;rpcnetp; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Idea Net Setter. RunOuc;Idea Net Setter. OUC;c:\program files\idea net setter\updatedog\ouc.exe [2012-9-5 218624]
S2 LiveUpdateSvc;LiveUpdate;c:\program files\iobit\liveupdate\LiveUpdate.exe [2014-1-14 2151200]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-9-5 171680]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2014-1-1 84248]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 62464]
S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;c:\windows\system32\drivers\ew_hwusbdev.sys [2012-9-5 102784]
S3 ewusbmbb;HUAWEI USB-WWAN miniport;c:\windows\system32\drivers\ewusbwwan.sys [2012-9-5 353280]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2013-12-11 108032]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2014-1-14 14848]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2014-1-1 182680]
S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-21 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2014-1-14 24064]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2014-1-14 49664]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2014-1-14 27136]
S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-21 112640]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-5-31 1343400]
.
=============== Created Last 30 ================
.
2014-01-20 08:58:36 40392 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{55122e27-7851-47f0-8dcb-dd368efc1979}\MpKsl693739e3.sys
2014-01-19 07:40:20 7760024 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{55122e27-7851-47f0-8dcb-dd368efc1979}\mpengine.dll
2014-01-18 23:45:16 7760024 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-01-15 10:27:52 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-01-15 10:27:51 240576 ----a-w- c:\windows\system32\drivers\netio.sys
2014-01-15 10:27:50 43520 ----a-w- c:\windows\system32\drivers\usbehci.sys
2014-01-15 10:27:49 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2014-01-15 10:27:49 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2014-01-15 10:27:49 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2014-01-15 10:27:48 6016 ----a-w- c:\windows\system32\drivers\usbd.sys
2014-01-15 10:27:48 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2014-01-15 10:27:48 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2014-01-14 18:29:31 -------- d-----w- c:\program files\HitmanPro
2014-01-14 17:59:49 -------- d-----w- c:\windows\ERUNT
2014-01-14 17:45:55 -------- d-----w- C:\AdwCleaner
2014-01-14 14:38:00 514560 ----a-w- c:\windows\system32\qdvd.dll
2014-01-14 13:53:22 -------- d-----w- c:\program files\FreeTime
2014-01-14 13:42:47 -------- d-----w- c:\users\zafarulhaque\appdata\roaming\com.adobe.formscentral.FormsCentralForAcrobat
2014-01-14 13:28:57 -------- d-----w- c:\programdata\regid.1986-12.com.adobe
2014-01-14 04:45:00 -------- d-----w- c:\programdata\ProductData
2014-01-14 04:44:53 -------- d-----w- c:\programdata\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D}
2014-01-13 13:14:37 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2014-01-13 13:13:38 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2014-01-11 05:49:11 -------- d-----w- c:\users\zafarulhaque\appdata\local\Adobe_Systems_Incorporate
2014-01-06 19:23:36 4558848 ----a-w- c:\windows\system32\GPhotos.scr
2014-01-04 15:30:38 -------- d-----w- c:\users\zafarulhaque\appdata\local\Apple Computer
2014-01-04 15:27:03 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-01-04 15:26:08 -------- d-----w- c:\users\zafarulhaque\appdata\local\Apple
2014-01-01 12:03:56 12625408 ----a-w- c:\windows\system32\wmploc.DLL
2014-01-01 12:03:55 164864 ----a-w- c:\program files\windows media player\wmplayer.exe
2014-01-01 10:46:30 626688 ----a-w- c:\windows\system32\usp10.dll
2014-01-01 10:46:26 1796096 ----a-w- c:\windows\system32\authui.dll
2014-01-01 10:46:26 152576 ----a-w- c:\windows\system32\SmartcardCredentialProvider.dll
2014-01-01 10:46:25 168960 ----a-w- c:\windows\system32\credui.dll
2014-01-01 10:46:07 193536 ----a-w- c:\windows\system32\dhcpcore6.dll
2014-01-01 10:46:06 44032 ----a-w- c:\windows\system32\dhcpcsvc6.dll
2014-01-01 10:45:54 301568 ----a-w- c:\windows\system32\msieftp.dll
2014-01-01 10:45:52 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys
2014-01-01 10:45:26 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2014-01-01 10:45:22 40960 ----a-w- c:\windows\system32\wwanprotdim.dll
2014-01-01 10:45:22 186368 ----a-w- c:\windows\system32\wwansvc.dll
2014-01-01 10:45:10 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2014-01-01 10:44:20 434688 ----a-w- c:\windows\system32\scavengeui.dll
2014-01-01 10:42:45 81920 ----a-w- c:\windows\system32\davclnt.dll
2014-01-01 10:42:45 205824 ----a-w- c:\windows\system32\WebClnt.dll
2014-01-01 10:42:44 115712 ----a-w- c:\windows\system32\drivers\mrxdav.sys
2014-01-01 10:42:34 156672 ----a-w- c:\windows\system32\ncsi.dll
2014-01-01 10:42:32 499712 ----a-w- c:\windows\system32\iphlpsvc.dll
2014-01-01 10:42:32 175104 ----a-w- c:\windows\system32\netcorehc.dll
2014-01-01 10:42:31 242176 ----a-w- c:\windows\system32\nlasvc.dll
2014-01-01 10:42:30 35328 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2014-01-01 10:42:29 52224 ----a-w- c:\windows\system32\nlaapi.dll
2014-01-01 10:42:28 18944 ----a-w- c:\windows\system32\netevent.dll
2014-01-01 10:40:23 133056 ----a-w- c:\windows\system32\drivers\ataport.sys
2014-01-01 09:27:04 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys
2014-01-01 09:27:03 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys
2014-01-01 09:27:02 73216 ----a-w- c:\windows\system32\WUDFSvc.dll
2014-01-01 09:27:01 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll
2014-01-01 09:27:00 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll
2014-01-01 09:26:58 196608 ----a-w- c:\windows\system32\WUDFHost.exe
2014-01-01 09:26:57 613888 ----a-w- c:\windows\system32\WUDFx.dll
2014-01-01 08:55:05 84248 ----a-w- c:\windows\system32\drivers\ssudbus.sys
2014-01-01 08:55:05 182680 ----a-w- c:\windows\system32\drivers\ssudmdm.sys
2014-01-01 07:58:58 -------- d-----w- c:\program files\Universal Updater
2014-01-01 06:31:01 -------- d-----w- c:\users\zafarulhaque\appdata\local\mHotspot_Inc
2013-12-31 05:37:31 -------- d-----w- c:\users\zafarulhaque\appdata\local\Microsoft_Corporation
2013-12-29 15:49:07 719224 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2f8c5ed6-0caf-47aa-b3f3-fe5f5c37d78f}\gapaengine.dll
2013-12-29 15:29:41 -------- d-----w- c:\program files\Microsoft Security Client
2013-12-27 13:47:30 -------- d-----w- c:\programdata\IDM
2013-12-26 10:33:38 7760024 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{fa6886e7-7aa6-4d0e-930a-a93aa63c34ac}\mpengine.dll
2013-12-26 08:05:00 50256 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-12-26 08:04:44 38848 ----a-w- c:\windows\avastSS.scr
2013-12-26 08:04:42 -------- d-----w- c:\programdata\Alwil Software
2013-12-26 07:39:44 -------- d-----w- c:\programdata\HitmanPro
2013-12-26 04:12:03 -------- d-----w- c:\users\zafarulhaque\appdata\roaming\PowerISO
2013-12-26 03:55:57 -------- d-----w- c:\program files\PowerISO
2013-12-25 13:13:37 119808 ----a-r- c:\users\zafarulhaque\appdata\roaming\microsoft\installer\{ccf298af-9ce1-4b26-b251-486e98a34789}\icons.exe
2013-12-22 13:39:14 -------- d-----w- c:\users\zafarulhaque\appdata\roaming\XMind
2013-12-22 13:37:53 -------- d-----w- c:\users\zafarulhaque\appdata\local\Programs
.
==================== Find3M  ====================
.
2014-01-20 08:59:46 0 ----a-w- c:\windows\system32\agremove.exe
2013-12-12 13:18:27 737280 ----a-w- c:\windows\iun6002.exe
2013-12-06 15:51:39 640512 ----a-w- c:\windows\system32\advapi32.dll
2013-12-06 15:51:39 619520 ----a-w- c:\windows\system32\tdh.dll
2013-12-06 15:51:39 3969472 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-12-06 15:51:39 3914176 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-12-06 15:51:39 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-12-06 15:51:30 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2013-12-06 15:51:30 231424 ----a-w- c:\windows\system32\mswsock.dll
2013-12-06 15:51:30 1294272 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-12-06 15:51:21 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-11-26 09:23:02 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2013-11-26 09:22:11 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2013-11-26 08:53:56 61952 ----a-w- c:\windows\system32\iesetup.dll
2013-11-26 08:52:26 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2013-11-26 08:29:55 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2013-11-26 08:29:52 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2013-11-26 08:28:16 553472 ----a-w- c:\windows\system32\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- c:\windows\system32\jscript9.dll
2013-11-26 07:32:06 1928192 ----a-w- c:\windows\system32\inetcpl.cpl
2013-11-26 06:33:33 1820160 ----a-w- c:\windows\system32\wininet.dll
2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-12 02:07:29 2048 ----a-w- c:\windows\system32\tzres.dll
2013-11-02 19:09:33 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-02 19:09:33 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-30 09:13:22 4659712 ----a-w- c:\windows\system32\Redemption.dll
2013-10-30 09:06:44 821824 ----a-w- c:\windows\system32\dgderapi.dll
2013-10-26 15:03:16 452626 ----a-w- c:\windows\system32\x264vfw.dll
2013-10-23 14:11:22 114376 ----a-w- c:\windows\system32\drivers\scdemu.sys
.
============= FINISH: 12:06:04.46 ===============
 
4. security check log:
 

Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
avast! Antivirus                
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 11.9.900.117  
 Google Chrome 31.0.1650.57  
 Google Chrome 31.0.1650.63  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Idea Net Setter OnlineUpdate ouc.exe  
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 
thank you. waiting for reply
 
 
 


#4 nasdaq

nasdaq

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Posted 20 January 2014 - 09:36 AM

Your logs are clean.

Any remaining issues with this computer?

#5 zafar_bull

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Posted 20 January 2014 - 10:03 AM

i still have problem with my homepage being hijacked by alnaddy. whenever i open chrome or IE that site opens.

please help me. i have searched net for solution and tried many, none of those have helped.



#6 nasdaq

nasdaq

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Posted 20 January 2014 - 01:18 PM

Click the StartBtn.gif button. In the Search box, type Command Prompt, and then, in the list of results, double-click Command Prompt.

at the cursor type:
ipconfig /flushdns <-- (A space between g and / is needed)

repeat with
ipconfig /renew

Then hit Enter, type Exit, hit the Enter key.

You may need to run CMD - Command Prompt on Vista - Windows 7/8 with Elevated Privilege
http://www.mydigitallife.info/2007/02/17/how-to-open-elevated-command-prompt-with-administrator-privileges-in-windows-vista/
<<<>>>

If still having difficulties with your Chrome browser execute the STEP 2 Remove Alnaddy.com from browser
http://www.anvisoft.com/resources/how-to-remove-alnaddy-com-redirect-browser-hijacker-removal-guide/n this page.

Nothing else.
===

For internet Explorer go to the Tools Menu > Internet Options > Advanced tab
Reset the Internet Explorer settings.
Click the Apply button.

Restart the computer normally.

How is it now?

#7 zafar_bull

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Posted 20 January 2014 - 04:27 PM

i did as you have asked me to do in the command prompt. it didnt work on restarting the chrome

and the link you have sent to folow step two is leading me to a page which says sorry the page you are looking for is unavailable.



#8 nasdaq

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Posted 21 January 2014 - 08:58 AM

This link if good.

http://www.anvisoft.com/resources/how-to-remove-alnaddy-com-redirect-browser-hijacker-removal-guide/

I just noticed that the is a /n at the end of my previous post.
Sorry.

If that fails to repair chrome.

I would remove Chrome using the Add/Remove Programs.
Restart the computer normally.
Re-install Chrome.

Save your Bookmarks before proceeding.
https://support.google.com/chrome/answer/96816?hl=en
===

#9 nasdaq

nasdaq

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Posted 27 January 2014 - 10:47 AM

Are you still with me?

#10 nasdaq

nasdaq

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Posted 02 February 2014 - 09:42 AM

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