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Windows 7 64-bit Service Pack 1 install Error: ERROR_ARITHMETIC_OVERFLOW


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#1 crj6696

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Posted 14 January 2014 - 10:43 AM

Offering to help fix a friends computer and I notice the machine doesn't have the service pack installed. I downloaded the 64-bit service pack and tried to install it. Everything goes fine until the actual installation process where it finishes almost instantly with an error message saying "Arithmetic overflow exceeds 32 bit." I cannot figure out how to fix this issue so any help or explanation would be greatly appreciated. 



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#2 cryptodan

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Posted 14 January 2014 - 10:44 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 crj6696

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Posted 14 January 2014 - 10:46 AM

It will be a couple of minutes sorry about the wait. 



#4 crj6696

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Posted 14 January 2014 - 10:58 AM

Will it be sufficient if I just write out the specs; our school has the file extension blocked associated with the file.



#5 cryptodan

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Posted 14 January 2014 - 10:59 AM

can you post the link to the speccy report?

#6 crj6696

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Posted 14 January 2014 - 11:00 AM

I can't download speccy at all as our school has the file extension blocked. I can't currently get in contact with an administrator to get past the block either until later today. Even then that is still only a slight possibility. 



#7 cryptodan

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Posted 14 January 2014 - 11:03 AM

Are you downloading in a lab or via your dorm room?

#8 crj6696

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Posted 14 January 2014 - 11:06 AM

In a lab currently. 


Hold on might have found a way around it. One moment please. 



#9 crj6696

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Posted 14 January 2014 - 11:10 AM

Sorry for not posting the snapshot but when trying to run it it just says "Invalid registry value." It lists that for every single spec. I've have run CClean, AVG, and MBAM on the machine to remove any viruses or fix any registry issues earlier 



#10 cryptodan

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Posted 15 January 2014 - 07:01 PM

The registry should not be messed with, because it could have unforeseen consequences such as the one you are having. What did you use to clean your registry?

#11 OldPhil

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Posted 15 January 2014 - 09:07 PM

You need to get rid of the 64 bit pack, you should be able to remove it.  Then find a 32 bit pack.

 

Phil


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#12 nancyjohn2010

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Posted 16 January 2014 - 01:00 AM

did you use a genuine windows cd?



#13 OldPhil

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Posted 16 January 2014 - 06:52 AM

In reading about the service pack a week or so ago I came upon the link below.

The size may be the two systems use different portions of the pack.  Automatic updates is the usual way to get the pack, that would be hassle free.

 

Phil

 

http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1


Edited by OldPhil, 16 January 2014 - 06:53 AM.

Honesty & Integrity Above All!


#14 hamluis

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Posted 16 January 2014 - 09:27 AM

Will it be sufficient if I just write out the specs; our school has the file extension blocked associated with the file.

 

That's a clear indication that the system does not belong to you or your friend.

 

That being the case...I suggest that you place this matter in the hands of the IT dept/person.

 

Louis






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