I am helping a friend fix his HP TrueVision HD ENVY dv6 Laptop running Win8 64.
The problem is, whenever he logs into windows, the p key keeps typing by itself repeatedly.
This only occurs once the OS boots. If I start the BIOS their is no issue, and if I boot from a recovery CD or other CD based media their is no issue. I can type fine without any unwanted key presses. This leads me to believe that it is a software issue, not a problem with the actual keyboard.
My friend did not provide me with a recovery CD, the computer came with a recovery partition installed instead.
After removing the harddrive from the laptop and backing up his data via a drive toaster on my pc, I reinstalled the harddrive and used the HP recovery utility (accessed by pressing f11 on startup) to copy the recovery partition to a 32GB flashdrive. I then proceded to reinstall the OS using the recovery software. (Clean Install) I set everything back to default and completely reformatted the drive.
I did notice that the HD wanted to run an error check when plugging it into my pc. But it seemed to complete the error check without any issues.
I launched the first time setup and to my dismay, at the prompt to name the computer, the p button started pressing repeatedly once again!
This is my first post on a computer forum as I can almost always find the answers via google, but this issue is quite elusive as most answers consist of "Use a vacume to suck the dirt out of your keyboard." or "you have a virus, try running system restore."
Let me know if I neglected to provide any important information.
Thanks for taking the time to read and reply.