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bad error status: Hdd info service


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#1 bill54

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Posted 13 January 2014 - 03:55 PM

I have an AMD ATHLON 11 x2. Quite old but in good order.  I also have a WD Elements 500gb external HD.  Whenever I remove that device, which is done in a safe manner, and reboot next time around The BSOD occurs.  this time with Reload HDD info Bad error status 0x80070426.  Pc will go into safe mode and everything is

back to normal.  This only occurs with the external hard drive being removed.

 

 



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#2 KingdomSeeker

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Posted 13 January 2014 - 06:37 PM

Did the boot files somehow get moved to the external HDD.


Edited by KingdomSeeker, 13 January 2014 - 06:37 PM.


#3 bill54

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Posted 14 January 2014 - 04:16 AM

I am not sure. I have no problem with booting up.. I blame the External Hd.  when The bsod occurs it always goes into safe mode & I reboot again.

If I leave the Hd elements plugged in there is no problem at all. What i want is something to inspect the external hD perhaps i don't know.



#4 KingdomSeeker

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Posted 14 January 2014 - 10:24 AM

Please run these and post the results.

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
 
And last but not least:
 

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

 

Thank you. :D






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