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svchost.exe virus


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10 replies to this topic

#1 maureen456

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Posted 13 January 2014 - 10:23 AM

Hello,

 

xXToffeeXx has helped guide me so far and instructed me to create a new topic in this section. I believe I have a virus which is infecting svchost.exe as seen in the windows task manager. In that section, svchost.exe is consuming close to 100% cpu usage and has a memory usage of 350,000k and climbing. I also had 4.3 GB free space on my C drive but is now down to 3.13 GB and falling.

 

Thank you for your time, consinderation and computer genuis and skill in aiding me with my problem. It is a tremendous help and I apppreciate it.

 

Thank you,

 

Here is the dds log

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by Compaq_Owner at 9:05:51 on 2014-01-13
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Hotspot Shield\bin\cmw_srv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uProxyServer = hxxp=122.0.66.102:8080
uProxyOverride = 127.0.0.1;localhost;10.*;192.168.*;127.0.0.1:895;127.0.0.1:896
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mURLSearchHooks: {D3F669EB-57CE-4f45-8FBD-E245CBB46366} - <orphaned>
BHO: SearchPredictObj Class: {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - c:\program files\searchpredict\SearchPredict.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: SBCONVERT Class: {92A9ACF4-9333-43AE-9698-DB283326F87F} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - c:\program files\hotspot shield\hssie\HssIE.dll
BHO: GrabberObj Class: {FF7C3CF0-4B15-11D1-ABED-709549C10000} - c:\program files\speedbit video downloader\toolbar\Grabber.dll
TB: Grab Pro: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - c:\program files\orbitdownloader\GrabPro.dll
TB: SpeedBit Video Downloader: {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0401.0\npwinext.dll
TB: Grab Pro: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - c:\program files\orbitdownloader\GrabPro.dll
TB: SpeedBit Video Downloader: {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - c:\program files\speedbit video downloader\toolbar\tbcore3.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SMSERIAL] "sm56hlpr.exe"
mRun: [LSBWatcher] "c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe"
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [NBAgent] "c:\program files\nero\nero backitup & burn\nero backitup\NBAgent.exe" /WinStart
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1327290035406
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_21-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{57F62FC5-51AF-4079-918E-26916E8FFDD9} : DHCPNameServer = 75.75.75.75 75.75.76.76
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\compaq_owner\application data\mozilla\firefox\profiles\wtsfn219.default-1358031358448\
FF - plugin: c:\documents and settings\compaq_owner\local settings\application data\citrix\plugins\104\npappdetector.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: !HIDDEN! 1970-05-29 00:47; {46F8F479-4015-178C-1F1F-74110DA0A8E9}; -
.
============= SERVICES / DRIVERS ===============
.
R? mbamchameleon;mbamchameleon
R? pbfilter;pbfilter
S? hshld;Hotspot Shield Service
S? HssWd;Hotspot Shield Monitoring Service
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
S? SMR410;Symantec SMR Utility Service 4.1.0
S? ssfs0bbc;ssfs0bbc
S? WsAudio_DeviceS(1);WsAudio_DeviceS(1)
S? WsAudio_DeviceS(2);WsAudio_DeviceS(2)
S? WsAudio_DeviceS(3);WsAudio_DeviceS(3)
S? WsAudio_DeviceS(4);WsAudio_DeviceS(4)
S? WsAudio_DeviceS(5);WsAudio_DeviceS(5)
.
=============== File Associations ===============
.
ShellExec: pixillion.exe: Convert with Pixillion="c:\program files\nch software\pixillion\pixillion" "%L"
.
=============== Created Last 30 ================
.
2014-01-13 14:24:50 98392 ----a-w- c:\windows\system32\drivers\SMR410.SYS
2014-01-03 05:59:20 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes' Anti-Malware (portable)
2014-01-03 05:58:52 51416 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-12-29 02:51:22 -------- d-----w- c:\windows\system32\MRT
.
==================== Find3M  ====================
.
2014-01-03 05:42:08 399872 ----a-w- c:\windows\system32\rpcss.dll
2014-01-03 05:42:08 399360 ----a-w- c:\windows\system32\nrjb.zgk
2014-01-03 05:42:08 399360 ----a-w- c:\windows\system32\asyl.ulp
2013-12-10 21:49:16 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-10 21:49:15 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-17 18:32:57 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-17 18:32:55 145408 ----a-w- c:\windows\system32\javacpl.cpl
.
============= FINISH:  9:08:57.87 ===============
 

 

I attached the attach txt please let me know if you need me to paste it. Thank you

Attached Files



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#2 nasdaq

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Posted 18 January 2014 - 01:38 PM

This topic has been re-opened at the request of the person who originally posted.

#3 nasdaq

nasdaq

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Posted 18 January 2014 - 01:38 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#4 maureen456

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Posted 18 January 2014 - 03:34 PM

Hello Nasdaq,

 

Thank you so much for coming to my aid and addressing the issue.

 

I will repost a fresh dds log and attach file for your reveiw since there may have been changes from the original post a week ago. The cpu was on the verge of crashing so we ran another norton power eraser scan that reported that the "rpcss.dll" was damaged and needed to be repaired. It reported that the repair was successful as befoe but we still believe the cpu to be on shaky ground at best.

 

Thanks,

 

here is a fresh dds log:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 7/27/2009 9:35:12 PM
System Uptime: 1/18/2014 12:44:01 PM (1 hours ago)
.
Motherboard: ASUSTek Computer INC. |  | Kelut
Processor: AMD Sempron™   3000+ | Socket A | 1999/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 69 GiB total, 3.605 GiB free.
D: is FIXED (FAT32) - 6 GiB total, 1.503 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Description: Canon MX700 ser Network
Device ID: ROOT\CANON_IJ_NETWORK\0000
Manufacturer: Canon
Name: Canon MX700 ser Network
PNP Device ID: ROOT\CANON_IJ_NETWORK\0000
Service: StillCam
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
"Nero SoundTrax Help
7-Zip 9.10 beta
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Advertising Center
Amazon Kindle
calibre
Canon MP160
Canon MX700 series
CCleaner
Citrix Online Launcher
Compaq Organize
Compatibility Pack for the 2007 Office system
DolbyFiles
DVD Flick 1.3.0.7
GoToMeeting 6.0.0.1259
Haali Media Splitter
Help and Support Additions
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB960043)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Hotspot Shield 3.09
HP Boot Optimizer
HP Help and Support 4.0
HpSdpAppCoreApp
ImagXpress
InterVideo DeviceService
iS3 STOPzilla Toolbar
iTunes
Java 7 Update 45
Java Auto Updater
JDownloader 0.9
Lexibox Deluxe from Compaq (remove only)
LightScribe  1.4.124.1
Malwarebytes Anti-Malware version 1.75.0.1300
Menu Templates - Starter Kit
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office Professional Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Primary Interoperability Assemblies 2005
Microsoft Search Enhancement Pack
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Works
Microsoft XML Parser
Motorola SM56 Speakerphone Modem
Movie Templates - Starter Kit
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSN Toolbar Platform
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
MWSnap 3
NCH Toolbox
Nero 9
Nero BackItUp
Nero BackItUp and Burn
Nero Burning ROM Help
Nero BurnRights
Nero BurnRights Help
Nero ControlCenter
Nero CoverDesigner
Nero CoverDesigner Help
Nero Disc Copy Gadget
Nero Disc Copy Gadget Help
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Live
Nero Live Help
Nero PhotoSnap
Nero PhotoSnap Help
Nero Recode
Nero Recode Help
Nero Rescue Agent
Nero RescueAgent
Nero RescueAgent Help
Nero ShowTime
Nero StartSmart
Nero StartSmart Help
Nero Vision
Nero Vision Help
Nero WaveEditor
NeroBurningROM
NeroExpress
NeroLiveGadget
NeroLiveGadget Help
neroxml
Orbit Downloader
Overball from Compaq (remove only)
PC-Doctor for Windows
PeerBlock 1.0.0 (r181)
Phoenix Assault from Compaq (remove only)
Pixillion Image Converter
Polar Bowler from Compaq (remove only)
Polar Golfer from Compaq (remove only)
Prism Video Converter
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
Revo Uninstaller 1.94
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Shooting Stars Pool from Compaq (remove only)
Slyder from Compaq (remove only)
Sonic Express Labeler
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
SoundTrax
SpeedBit Video Downloader
Spelling Dictionaries Support For Adobe Reader 9
Spy Sweeper Core
Super Granny from Compaq (remove only)
SUPERAntiSpyware
Tradewinds from Compaq (remove only)
TWS Demo
Ulead Burn.Now 4.5
Ulead Burn.Now 4.5 SE
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB938828)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
WebFldrs XP
Windows Essentials Media Codec Pack 2.2
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Wondershare Media Converter(Build 1.3.0.1)
YTD Video Downloader 4.1
.
==== Event Viewer Messages From Past Week ========
.
1/18/2014 1:16:17 PM, error: Print [6161]  - The document Microsoft Word - maureen456.doc owned by Compaq_Owner failed to print on printer Canon MP160 Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 131072. Number of bytes printed: 14144. Total number of pages in the document: 3. Number of pages printed: 0. Client machine: \\COMPAQ-PC. Win32 error code returned by the print processor: 13 (0xd).
1/14/2014 2:52:24 PM, error: Dhcp [1002]  - The IP address lease 71.201.86.173 for the Network Card with network address 0011D8F5410E has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
1/13/2014 2:42:01 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  avipbb
1/13/2014 2:39:26 PM, error: Service Control Manager [7034]  - The Terminal Services service terminated unexpectedly.  It has done this 1 time(s).
1/13/2014 2:39:26 PM, error: Service Control Manager [7031]  - The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/13/2014 1:51:18 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/13/2014 1:49:15 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AmdK7 avipbb Fips SASDIFSV SASKUTIL
1/13/2014 1:48:04 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
.
==== End Of File ===========================
 

 

Here is the attach file:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 7/27/2009 9:35:12 PM
System Uptime: 1/18/2014 12:44:01 PM (1 hours ago)
.
Motherboard: ASUSTek Computer INC. |  | Kelut
Processor: AMD Sempron™   3000+ | Socket A | 1999/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 69 GiB total, 3.605 GiB free.
D: is FIXED (FAT32) - 6 GiB total, 1.503 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Description: Canon MX700 ser Network
Device ID: ROOT\CANON_IJ_NETWORK\0000
Manufacturer: Canon
Name: Canon MX700 ser Network
PNP Device ID: ROOT\CANON_IJ_NETWORK\0000
Service: StillCam
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
"Nero SoundTrax Help
7-Zip 9.10 beta
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Advertising Center
Amazon Kindle
calibre
Canon MP160
Canon MX700 series
CCleaner
Citrix Online Launcher
Compaq Organize
Compatibility Pack for the 2007 Office system
DolbyFiles
DVD Flick 1.3.0.7
GoToMeeting 6.0.0.1259
Haali Media Splitter
Help and Support Additions
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB960043)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Hotspot Shield 3.09
HP Boot Optimizer
HP Help and Support 4.0
HpSdpAppCoreApp
ImagXpress
InterVideo DeviceService
iS3 STOPzilla Toolbar
iTunes
Java 7 Update 45
Java Auto Updater
JDownloader 0.9
Lexibox Deluxe from Compaq (remove only)
LightScribe  1.4.124.1
Malwarebytes Anti-Malware version 1.75.0.1300
Menu Templates - Starter Kit
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office Professional Edition 2003
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Primary Interoperability Assemblies 2005
Microsoft Search Enhancement Pack
Microsoft UI Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Works
Microsoft XML Parser
Motorola SM56 Speakerphone Modem
Movie Templates - Starter Kit
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSN Toolbar Platform
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
MWSnap 3
NCH Toolbox
Nero 9
Nero BackItUp
Nero BackItUp and Burn
Nero Burning ROM Help
Nero BurnRights
Nero BurnRights Help
Nero ControlCenter
Nero CoverDesigner
Nero CoverDesigner Help
Nero Disc Copy Gadget
Nero Disc Copy Gadget Help
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Live
Nero Live Help
Nero PhotoSnap
Nero PhotoSnap Help
Nero Recode
Nero Recode Help
Nero Rescue Agent
Nero RescueAgent
Nero RescueAgent Help
Nero ShowTime
Nero StartSmart
Nero StartSmart Help
Nero Vision
Nero Vision Help
Nero WaveEditor
NeroBurningROM
NeroExpress
NeroLiveGadget
NeroLiveGadget Help
neroxml
Orbit Downloader
Overball from Compaq (remove only)
PC-Doctor for Windows
PeerBlock 1.0.0 (r181)
Phoenix Assault from Compaq (remove only)
Pixillion Image Converter
Polar Bowler from Compaq (remove only)
Polar Golfer from Compaq (remove only)
Prism Video Converter
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QuickTime
Revo Uninstaller 1.94
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Shooting Stars Pool from Compaq (remove only)
Slyder from Compaq (remove only)
Sonic Express Labeler
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
SoundTrax
SpeedBit Video Downloader
Spelling Dictionaries Support For Adobe Reader 9
Spy Sweeper Core
Super Granny from Compaq (remove only)
SUPERAntiSpyware
Tradewinds from Compaq (remove only)
TWS Demo
Ulead Burn.Now 4.5
Ulead Burn.Now 4.5 SE
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB972636)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB938828)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
WebFldrs XP
Windows Essentials Media Codec Pack 2.2
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Wondershare Media Converter(Build 1.3.0.1)
YTD Video Downloader 4.1
.
==== Event Viewer Messages From Past Week ========
.
1/18/2014 1:16:17 PM, error: Print [6161]  - The document Microsoft Word - maureen456.doc owned by Compaq_Owner failed to print on printer Canon MP160 Printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 131072. Number of bytes printed: 14144. Total number of pages in the document: 3. Number of pages printed: 0. Client machine: \\COMPAQ-PC. Win32 error code returned by the print processor: 13 (0xd).
1/14/2014 2:52:24 PM, error: Dhcp [1002]  - The IP address lease 71.201.86.173 for the Network Card with network address 0011D8F5410E has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
1/13/2014 2:42:01 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  avipbb
1/13/2014 2:39:26 PM, error: Service Control Manager [7034]  - The Terminal Services service terminated unexpectedly.  It has done this 1 time(s).
1/13/2014 2:39:26 PM, error: Service Control Manager [7031]  - The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/13/2014 1:51:18 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/13/2014 1:49:15 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AmdK7 avipbb Fips SASDIFSV SASKUTIL
1/13/2014 1:48:04 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
.
==== End Of File ===========================
 



#5 maureen456

maureen456
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:02:11 AM

Posted 18 January 2014 - 03:35 PM

Here is the adware log, please note that I did not clean any of the items and will wait for your instruction and expertise on the matter.

 

 

# AdwCleaner v3.017 - Report created 18/01/2014 at 13:25:49
# Updated 12/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 2 (32 bits)
# Username : Compaq_Owner - COMPAQ-PC
# Running from : C:\Documents and Settings\Compaq_Owner\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : hshld
Service Found : hsstrayservice
Service Found : hsswd

***** [ Files / Folders ] *****

Folder Found : C:\Program Files\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
Folder Found C:\Documents and Settings\All Users\Application Data\hotspot shield
Folder Found C:\Documents and Settings\All Users\Application Data\NCH Software
Folder Found C:\Documents and Settings\All Users\Start Menu\Programs\hotspot shield
Folder Found C:\Documents and Settings\All Users\Start Menu\Programs\Speedbit Video Downloader
Folder Found C:\Documents and Settings\Compaq_Owner\Application Data\NCH Software
Folder Found C:\Documents and Settings\Compaq_Owner\Application Data\Toolbar4
Folder Found C:\Documents and Settings\LocalService\Application Data\hotspot shield
Folder Found C:\Program Files\GreenTree Applications
Folder Found C:\Program Files\hotspot shield
Folder Found C:\Program Files\NCH Software
Folder Found C:\Program Files\orbitdownloader
Folder Found C:\Program Files\SearchPredict
Folder Found C:\Program Files\Speedbit Video Downloader
Folder Found C:\WINDOWS\system32\hotspot shield

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\anchorfree
Key Found : HKCU\Software\hotspotshield
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Found : HKCU\Software\NCH Software
Key Found : HKCU\Software\Orbit
Key Found : HKCU\Software\ParetoLogic
Key Found : HKCU\Software\SBConvert
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Found : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\CLSID\{000123B4-9B42-4900-B3F7-F4B073EFC214}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1663C10B-0D55-438D-8496-19A3DBAEC0E4}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3F1D494B-0CEF-4468-96C9-386E2E4DEC90}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{57CADC46-58FF-4105-B733-5A9F3FC9783C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7854F00C-DC77-477E-A10E-603F48442D3B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BF0118D4-63FF-4138-9327-F3028FB1A578}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Found : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Found : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Found : HKLM\SOFTWARE\Classes\Directory\shell\SPEEDbitVideoConverter
Key Found : HKLM\SOFTWARE\Classes\HssIE.HssIEApp
Key Found : HKLM\SOFTWARE\Classes\HssIE.HssIEApp.1
Key Found : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Found : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Found : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Found : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Found : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Found : HKLM\SOFTWARE\Classes\SBConvert.SBConvert
Key Found : HKLM\SOFTWARE\Classes\SBConvert.SBConvert.3
Key Found : HKLM\SOFTWARE\Classes\SearchPredictObj.SearchPredictObj
Key Found : HKLM\SOFTWARE\Classes\SearchPredictObj.SearchPredictObj.1
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{3BCF582D-CA87-4C6F-AF3D-B3548A976AB3}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{A0880527-DC28-4EBB-BA27-D22102F22A9F}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{BCDDE143-FAE3-4C57-B22B-C4E8678CFDC0}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{EC4085F2-8DB3-45A6-AD0B-CA289F3C5D7E}
Key Found : HKLM\Software\hotspotshield
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{603C4CC9-5DC6-4C44-873F-8281509DF953}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\hotspotshield
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Orbit_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SPEEDbit Video Downloader
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{92A9ACF4-9333-43AE-9698-DB283326F87F}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FF7C3CF0-4B15-11D1-ABED-709549C10000}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Orbit_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SPEEDbit Video Downloader
Key Found : HKLM\Software\NCH Software
Key Found : HKLM\Software\Orbit
Key Found : HKLM\Software\Uniblue
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{0329E7D6-6F54-462D-93F6-F5C3118BADF2}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{0329E7D6-6F54-462D-93F6-F5C3118BADF2}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{0329E7D6-6F54-462D-93F6-F5C3118BADF2}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [searchpredict@speedbit.com]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Orbitdownloader\orbitdm.exe]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Program Files\Orbitdownloader\orbitnet.exe]

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\wtsfn219.default-1358031358448\prefs.js ]

-\\ Google Chrome v

[ File : C:\Documents and Settings\Compaq_Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [11868 octets] - [18/01/2014 13:25:49]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [11929 octets] ##########


Edited by maureen456, 18 January 2014 - 03:37 PM.


#6 maureen456

maureen456
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  • Members
  • 10 posts
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  • Local time:02:11 AM

Posted 18 January 2014 - 03:39 PM

Here is the combo fix log:

 

ComboFix 14-01-16.03 - Compaq_Owner 01/18/2014  13:42:22.4.1 - x86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.703.295 [GMT -6:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\ComboFix.exe
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\cache\112f8b104811326a821ff59bb1e562b3
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\cache\6f52dca438370b63146a128c3829cc7e
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\cache\bbb9c886cf2ba534f4be36c9ba863f2f
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\cache\e4a0a976eb7ccaa1a5eb07cd2d02e48b
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\include_files\257be277c6182eb0b1cb903c7e41cc5d
c:\documents and settings\Compaq_Owner\Application Data\Toolbar4\{0329E7D6-6F54-462D-93F6-F5C3118BADF2}\speedbit_icon0.2.png
c:\program files\SpeedBit Video Downloader\Toolbar\tbhelper.dll
c:\windows\system32\con
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-18 to 2014-01-18  )))))))))))))))))))))))))))))))
.
.
2014-01-18 19:25 . 2014-01-18 19:26 -------- d-----w- C:\AdwCleaner
2014-01-13 19:13 . 2014-01-13 19:52 104664 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-01-03 05:59 . 2014-01-13 19:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)
2014-01-03 05:58 . 2014-01-13 19:13 51416 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-01-02 23:51 . 2014-01-02 23:51 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2013-12-29 02:51 . 2013-12-29 02:54 -------- d-----w- c:\windows\system32\MRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-13 21:21 . 2004-08-04 12:00 399360 ----a-w- c:\windows\system32\rpcss.dll
2014-01-03 05:42 . 2004-08-04 12:00 399360 ----a-w- c:\windows\system32\nrjb.zgk
2014-01-03 05:42 . 2004-08-04 12:00 399360 ----a-w- c:\windows\system32\asyl.ulp
2013-12-10 21:49 . 2013-05-06 23:51 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-12-10 21:49 . 2012-02-27 14:09 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{92A9ACF4-9333-43AE-9698-DB283326F87F}]
2013-05-07 00:24 2660016 ----a-w- c:\program files\SpeedBit Video Downloader\Toolbar\tbcore3.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-26 245760]
"NBAgent"="c:\program files\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe" [2009-09-01 1086760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-08-25 221184]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-05-07 98304]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLinkedConnections"= 1 (0x1)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\RkHit.sys]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Orbitdownloader\\orbitdm.exe"=
"c:\\Program Files\\Orbitdownloader\\orbitnet.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Java\\jre7\\bin\\javaw.exe"=
.
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [11/6/2009 11:00 AM 29808]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 12:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 12:41 PM 67656]
R2 hshld;Hotspot Shield Service;c:\program files\Hotspot Shield\bin\cmw_srv.exe [6/20/2013 7:04 PM 831272]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\Hotspot Shield\bin\hsswd.exe [6/20/2013 6:51 PM 548136]
R3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [6/22/2010 6:44 PM 25704]
R3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [6/22/2010 6:45 PM 25704]
R3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [6/22/2010 6:45 PM 25704]
R3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [6/22/2010 6:45 PM 25704]
R3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [6/22/2010 6:45 PM 25704]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [1/2/2014 11:58 PM 51416]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [1/13/2014 1:13 PM 104664]
S3 pbfilter;pbfilter;c:\program files\PeerBlock\pbfilter.sys [1/11/2010 11:17 AM 14424]
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-05-06 21:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Settings,ProxyServer = http=122.0.66.102:8080
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;10.*;192.168.*;127.0.0.1:895;127.0.0.1:896
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\wtsfn219.default-1358031358448\
FF - ExtSQL: !HIDDEN! 1970-05-29 00:47; {46F8F479-4015-178C-1F1F-74110DA0A8E9}; -
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-mbamchameleon
SafeBoot-MBAMSwissArmy
AddRemove-045C89A0-CA37-443C-8826-F750227DE69C - c:\program files\WildTangent\Apps\GameChannel\Games\045C89A0-CA37-443C-8826-F750227DE69C\Uninstall.exe
AddRemove-05E21449-3BA3-42BF-BBDA-95205F4EA40A - c:\program files\WildTangent\Apps\GameChannel\Games\05E21449-3BA3-42BF-BBDA-95205F4EA40A\Uninstall.exe
AddRemove-3330A279-CC39-4A17-AE19-DA464B26AD9A - c:\program files\WildTangent\Apps\GameChannel\Games\3330A279-CC39-4A17-AE19-DA464B26AD9A\Uninstall.exe
AddRemove-66195170-D19D-46C5-8FB7-8A4630071ADC - c:\program files\WildTangent\Apps\GameChannel\Games\66195170-D19D-46C5-8FB7-8A4630071ADC\Uninstall.exe
AddRemove-8BA6F58B-7A91-461F-95F8-E34F8BD8AA4E - c:\program files\WildTangent\Apps\GameChannel\Games\8BA6F58B-7A91-461F-95F8-E34F8BD8AA4E\Uninstall.exe
AddRemove-CCCDE323-C76D-44DA-BB5B-B8ABE767756E - c:\program files\WildTangent\Apps\GameChannel\Games\CCCDE323-C76D-44DA-BB5B-B8ABE767756E\Uninstall.exe
AddRemove-DE87FA96-7840-420C-86F9-33F3B7B3CED1 - c:\program files\WildTangent\Apps\GameChannel\Games\DE87FA96-7840-420C-86F9-33F3B7B3CED1\Uninstall.exe
AddRemove-F05A08BF-E600-4FBD-A53A-3D47296B1275 - c:\program files\WildTangent\Apps\GameChannel\Games\F05A08BF-E600-4FBD-A53A-3D47296B1275\Uninstall.exe
AddRemove-FA7F5211-C629-4711-BD82-7DFFB08CB518 - c:\program files\WildTangent\Apps\GameChannel\Games\FA7F5211-C629-4711-BD82-7DFFB08CB518\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-01-18 13:59
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1244)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(3256)
c:\windows\system32\WININET.dll
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\InterVideo\DeviceService\DevSvc.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Common Files\Nero\Nero BackItUp 4\NBService.exe
c:\windows\system32\IoctlSvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\sm56hlpr.exe
.
**************************************************************************
.
Completion time: 2014-01-18  14:08:07 - machine was rebooted
ComboFix-quarantined-files.txt  2014-01-18 20:08
.
Pre-Run: 3,789,824,000 bytes free
Post-Run: 3,900,047,360 bytes free
.
- - End Of File - - 8142E4E1C42C5D488E0A69176C21E665
0AC6D996BCE152AED9600E6D6B797E2E
 



#7 nasdaq

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Posted 19 January 2014 - 08:01 AM


Run the AdwCleaner tool and remove everything found.

Restart the computer normally.
===


Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know if the problem persists.

#8 maureen456

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Posted 19 January 2014 - 10:50 PM

Hello Nasdaq thanks for sticking with me and helping through the weekend. That is very kind of you. Here is the security check txt:

 

 Results of screen317's Security Check version 0.99.79 
 Windows XP Service Pack 2 x86  
 Out of date service pack!!
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
`````````Anti-malware/Other Utilities Check:`````````
 Spy Sweeper Core  
 SUPERAntiSpyware    
 Malwarebytes Anti-Malware version 1.75.0.1300 
 CCleaner    
 Java 7 Update 45 
 Java version out of Date!
 Adobe Flash Player  11.9.900.170 
 Adobe Reader 9 
 Adobe Reader XI 
 Mozilla Firefox (26.0)
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 33% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 



#9 nasdaq

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Posted 20 January 2014 - 09:27 AM

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u51 was released on Oct. 15. 2013.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 45
===

Defrag you hard drive if it's not a Solid State Driver (SSD).
---



If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#10 maureen456

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Posted 21 January 2014 - 04:49 PM

Thank you so much for walking me through the process, the cleanup and precautionary measures for the future Nadaq!

 

May God Bless you for helping so many people with their problems and sharing your tremendous skill set with everyone.

 

Hope you have an awesome New Year!

 

Cheers. :)



#11 nasdaq

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Posted 22 January 2014 - 08:03 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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