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Bug Check?


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#1 Adam315

Adam315

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Posted 08 May 2006 - 06:05 PM

I keep receiving this message in my event viewer after my computer randomly shuts down.

I vaguely remember that its some sort of microsoft function/utility service thats running. Is there anyway to stop this?

Or turn it off.


Any helps is appreciated, thanks and have a great day.


Adam

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 08 May 2006 - 07:28 PM

General info concerning 'Bug Checks' can be found HERE.

In order to figure out why you are getting random reboots, you need to make a settings change to your computer. Go to:

Start > right click on My Computer > Properties > Advanced tab > Setup and Recovery 'Settings'

UNcheck 'Automatically Restart'. Click OK.

Reboot your computer. Now when Windows detects a problem it will not automatically reboot, but rather give you a blue screen.

Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:

0x0000008e

This is usually followed by a set of 4 simliar numbers in parenthasis. For now we just need the first set of letter and numbers (before the numbers in the parenthasis).

This will help you diagnose why you are getting the stop messages.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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