I own the ASUS S550CA with an intel i5 processor running the windows 8 OS.
Recently, I have noticed a dramatic drop in my processing power -- generally at random times and lasting for a long period of time. I have ran 2 scans since and have had 1 strange occurrence. I ran both Norton's Full Scan and Power Eraser. With no luck on either program, I really didn't have any clue what was going on. For the strange part; I thought that I had a KM(Kernal-Mode) rootkit because it was able to hide it's processes and files. So I tried one last thing, GMER. Now I have known about GMER for a long time and decided to try it on my computer. After downloading it with a random name (qhltcvxh.exe), I ran it and the GUI window came up fine, but immediatly I ran into a blue screen that said "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." Running it in safe mode reveals that I cannot access these 3 locations due to running processes:
Nothing was found during the GMER scan.
Could someone please help me?