I finally had everything running well after spending way too much time tweaking and tweaking. Upgraded to 8.1, did not like it and kept reading bad reviews so I refreshed back to windows 8. Had to spend 2 hours on the phone with Microsoft to get preinstalled office working again, basic things like finding devices (wireless printer) doesn't work, tons of pop ups, etc. I knew I would have to re-install programs, but this is ridiculous. The fella at MS said that I will not be able to update and stay as Windows 8. This is the second time I've had to refresh this computer and I've only had it a year. I've grown to like Windows 8 but can I leave it and not do any more updates? I ran the DDS if anyone can tell me if there is something there I can fix so that my computer will run well again.