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I cant access the internet via Firefox


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#1 sulli

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Posted 11 January 2014 - 11:03 PM

Hello I'm not sure if this is a virus issue or not. Also it probably needs to be said im totally PC unsavvy. The problem i now have is that when I browse websites through firefox if I click on the link of a particular websitethat google displays nothing happens - just a white screen. However if i enter the specific log on url e.g www.bleepingcomputer.com then i have no problem opening up the pages i want. Ive no idea why this has just begun to happen. Im running Firefox with Vista at the moment. NOt sure if there is any more information i can give. Thanks in advance Sulli

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#2 cryptodan

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Posted 11 January 2014 - 11:21 PM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#3 sulli

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Posted 12 January 2014 - 02:16 AM

Hello Cryptodan Thanks for your time. Excuse my ignorance but is runnning the minitoolbox hopefully a fix to the problem or a gathering data which may help ascertain what the problem actually may be? cheers sulli

#4 PanickyD

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Posted 12 January 2014 - 02:30 AM

it's a possible fix, but mostly data gathering


After the game, the King and the Pawn go into the same box...


#5 sulli

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Posted 12 January 2014 - 04:33 AM

Further to what i originally posted I should have pointed out the problem only occurs when searching with google. There are a couple of other problems im having also and not sure if related. When I try and access youtube i can access the site but when i choose a clip it just hangs forever i.e loading. Also another site i use regularly - http://www.zxcv.fm/login.php - the login page is not showing the usual captcha so its impossible for me to login. When i try on my iphone through safari the captcha appears as it normally should. Both problems occur using firefox and chrome.

Ive run the minitool box as suggested - is there anything of particular note i should be looking for in the results?

#6 quietman7

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Posted 12 January 2014 - 08:15 AM

Ive run the minitool box as suggested - is there anything of particular note i should be looking for in the results?

You need to post the log for cryptodan's review...he knows what to look for.
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#7 sulli

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Posted 31 January 2014 - 01:18 AM

Hello sorry ive been absent for a while. I have now run minitool box and it has created a .txt file. Unfortunately i dont know how to load that file (attach?) into this box. I could cut and paste the entire text that would seem unwieldy. Any suggestions please?

#8 cryptodan

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Posted 31 January 2014 - 05:26 AM

You just copy and paste the contents of that file in the reply box.

#9 sulli

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Posted 31 January 2014 - 05:33 AM

Thank you. Here are the contents of the file. MiniToolBox by Farbar Version: 18-12-2013 Ran by Jane Wong (administrator) on 31-01-2014 at 17:07:40 Running from "C:\Users\Jane Wong\Downloads" Microsoft® Windows Vista Home Premium Service Pack 2 (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= FF Proxy Settings: ============================== "Reset FF Proxy Settings": Firefox Proxy settings were reset. ========================= Hosts content: ================================= ::1 localhost 127.0.0.1 localhost ========================= IP Configuration: ================================ Realtek PCIe GBE Family Controller = Local Area Connection (Connected) Intel® Wireless WiFi Link 4965AGN = Wireless Network Connection (Media disconnected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set global icmpredirects=enabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Gastronomer Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN Physical Address. . . . . . . . . : 00-1F-3B-88-0C-C7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 00-1E-33-3F-20-6E DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::686b:9ec4:8a8:1ccb%10(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Friday, 31 January 2014 12:23:00 AM Lease Expires . . . . . . . . . . : Saturday, 1 February 2014 12:23:37 AM Default Gateway . . . . . . . . . : 192.168.1.254 DHCP Server . . . . . . . . . . . : 192.168.1.254 DHCPv6 IAID . . . . . . . . . . . : 234888755 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-FD-B3-74-00-1E-33-3F-20-6E DNS Servers . . . . . . . . . . . : 192.168.1.254 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{C372A23F-D8E0-4C98-A7D3-B957AC83B510} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{D57AF2B8-A6F0-473A-A637-7829C786EE75} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Server: Billion.Baby Address: 192.168.1.254 Name: google.com Addresses: 2001:4860:4007:800::100e 150.101.213.187 150.101.213.167 150.101.213.181 150.101.213.159 150.101.213.153 150.101.213.173 150.101.213.152 150.101.213.174 150.101.213.180 150.101.213.146 150.101.213.166 150.101.213.160 Pinging google.com [150.101.213.181] with 32 bytes of data: Reply from 150.101.213.181: bytes=32 time=58ms TTL=61 Reply from 150.101.213.181: bytes=32 time=123ms TTL=61 Ping statistics for 150.101.213.181: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 58ms, Maximum = 123ms, Average = 90ms Server: Billion.Baby Address: 192.168.1.254 DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. Name: yahoo.com Addresses: 98.138.253.109 98.139.183.24 206.190.36.45 Pinging yahoo.com [206.190.36.45] with 32 bytes of data: Reply from 206.190.36.45: bytes=32 time=286ms TTL=50 Reply from 206.190.36.45: bytes=32 time=377ms TTL=50 Ping statistics for 206.190.36.45: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 286ms, Maximum = 377ms, Average = 331ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 11 ...00 1f 3b 88 0c c7 ...... Intel® Wireless WiFi Link 4965AGN 10 ...00 1e 33 3f 20 6e ...... Realtek PCIe GBE Family Controller 1 ........................... Software Loopback Interface 1 14 ...00 00 00 00 00 00 00 e0 isatap.{C372A23F-D8E0-4C98-A7D3-B957AC83B510} 13 ...00 00 00 00 00 00 00 e0 isatap.{D57AF2B8-A6F0-473A-A637-7829C786EE75} 12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.2 20 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.1.0 255.255.255.0 On-link 192.168.1.2 276 192.168.1.2 255.255.255.255 On-link 192.168.1.2 276 192.168.1.255 255.255.255.255 On-link 192.168.1.2 276 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.1.2 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.1.2 276 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 10 276 fe80::/64 On-link 10 276 fe80::686b:9ec4:8a8:1ccb/128 On-link 1 306 ff00::/8 On-link 10 276 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation) Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Catalog9 01 C:\Windows\system32\VetRedir.dll [97360] (Computer Associates International, Inc.) Catalog9 02 C:\Windows\system32\VetRedir.dll [97360] (Computer Associates International, Inc.) Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation) Catalog9 27 C:\Windows\system32\VetRedir.dll [97360] (Computer Associates International, Inc.) ========================= Event log errors: =============================== Application errors: ================== Error: (01/31/2014 02:02:45 AM) (Source: Windows Backup) (User: ) Description: File backup failed due to an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check your hardware configuration. (0x81000006). Error: (01/27/2014 06:56:10 PM) (Source: Windows Search Service) (User: ) Description: The entry in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/27/2014 06:56:10 PM) (Source: Windows Search Service) (User: ) Description: The entry in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) Error: (01/27/2014 06:54:59 PM) (Source: Windows Search Service) (User: ) Description: A document ID cannot be allocated. Context: Application, SystemIndex Catalog Details: The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183) System errors: ============= Error: (01/31/2014 04:40:22 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer WONGNUMBER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C372A23F-D8E0-4C98-A7D3-B957AC8. The master browser is stopping or an election is being forced. Error: (01/31/2014 03:23:48 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer WONGNUMBER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C372A23F-D8E0-4C98-A7D3-B957AC8. The master browser is stopping or an election is being forced. Error: (01/28/2014 02:55:16 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer WONGNUMBER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C372A23F-D8E0-4C98-A7D3-B957AC8. The master browser is stopping or an election is being forced. Error: (01/27/2014 07:59:32 PM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer WONGNUMBER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C372A23F-D8E0-4C98-A7D3-B957AC8. The master browser is stopping or an election is being forced. Error: (01/27/2014 08:29:43 AM) (Source: bowser) (User: ) Description: The master browser has received a server announcement from the computer WONGNUMBER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C372A23F-D8E0-4C98-A7D3-B957AC8. The master browser is stopping or an election is being forced. Error: (01/27/2014 00:23:30 AM) (Source: Service Control Manager) (User: ) Description: FNETURPX Error: (01/27/2014 00:19:04 AM) (Source: DCOM) (User: ) Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} Error: (01/26/2014 09:40:17 AM) (Source: Service Control Manager) (User: ) Description: FNETURPX Error: (01/26/2014 09:40:17 AM) (Source: Service Control Manager) (User: ) Description: 30000Eventlog Error: (01/26/2014 09:40:17 AM) (Source: Service Control Manager) (User: ) Description: Windows Search%%1053 Microsoft Office Sessions: ========================= Error: (01/16/2014 01:05:41 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 450 seconds with 420 seconds of active time. This session ended with a crash. Error: (01/14/2014 03:13:23 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 233133 seconds with 12360 seconds of active time. This session ended with a crash. Error: (11/27/2013 01:05:19 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 270418 seconds with 19200 seconds of active time. This session ended with a crash. Error: (09/30/2013 11:26:47 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 269959 seconds with 11460 seconds of active time. This session ended with a crash. Error: (08/01/2013 02:16:42 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2261 seconds with 1440 seconds of active time. This session ended with a crash. Error: (07/07/2013 11:01:30 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 295 seconds with 60 seconds of active time. This session ended with a crash. Error: (07/04/2013 09:12:47 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 8754 seconds with 360 seconds of active time. This session ended with a crash. Error: (07/02/2013 11:19:02 AM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 501811 seconds with 17220 seconds of active time. This session ended with a crash. Error: (06/15/2013 08:16:35 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 17959 seconds with 960 seconds of active time. This session ended with a crash. Error: (04/26/2013 03:12:58 PM) (Source: Microsoft Office 12 Sessions)(User: ) Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 38 seconds with 0 seconds of active time. This session ended with a crash. CodeIntegrity Errors: =================================== Date: 2013-10-18 22:58:31.624 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:58:31.390 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:58:31.109 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:58:30.891 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:36:26.377 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:36:26.159 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:36:25.925 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-10-18 22:36:25.691 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxAMRT.sys because the set of per-page image hashes could not be found on the system. Date: 2013-04-07 22:30:06.122 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxSbx.sys because the set of per-page image hashes could not be found on the system. Date: 2013-04-07 22:30:05.914 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\KmxSbx.sys because the set of per-page image hashes could not be found on the system. =========================== Installed Programs ============================ Update for Microsoft Office 2007 (KB2508958) µTorrent (Version: 3.3.2.30446) 2007 Microsoft Office system (Version: 12.0.6612.1000) 32 Bit HP CIO Components Installer (Version: 1.0.0) 7-Zip 9.20 Activation Assistant for the 2007 Microsoft Office suites Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0) Adobe AIR (Version: 2.5.1.17730) Adobe Flash Player 10 ActiveX (Version: 10.0.12.36) Adobe Flash Player 11 Plugin (Version: 11.9.900.170) Adobe Reader 9.5.5 (Version: 9.5.5) Aimersoft DVD Ripper(Build 2.7.3.4) AIO_CDA_ProductContext (Version: 82.0.233.000) AIO_CDA_Software (Version: 82.0.233.000) AIO_Scan (Version: 82.0.173.000) Anti-Virus (Version: 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(S3A6536D005) (Fixed) (Total:290.48 GB) (Free:8.43 GB) NTFS 2 Drive d: () (Fixed) (Total:298.09 GB) (Free:61.54 GB) NTFS 4 Drive g: () (Removable) (Total:1.89 GB) (Free:1.88 GB) FAT ========================= Users: ======================================== User accounts for \\GASTRONOMER Administrator Guest Jane Wong open Robin Wongie **** End of log ****

#10 cryptodan

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Posted 31 January 2014 - 05:39 AM

Can you try firefox again, and see what you get? Also what is the error displayed on the firefox application when you cannot connect?

#11 sulli

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Posted 31 January 2014 - 08:17 AM

I think im having multiple problems for example youtube wont load in either firefox or chrome.But getting back to this original problem, and ive tried firefox again, if i wish to search for a site through google in the search box in the top righ of the screen nothing happens. For example if i type in British Airways it will display all the sites pertaining to British Airways , so if i click on the link i decide id like to view, say www.britishairways.com/ all that happens is i am left with a white screen. My wife who is a little more knowledgeable about these things suggests the code that appears as a result is a little strange. In the case of the brtishairways example it appears as such : https://www.google.com.au/search?q=british+airways&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a&gfe_rd=cr&ei=y6HrUr_DF6ON8QfN84CoBA

#12 cryptodan

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Posted 31 January 2014 - 05:44 PM

that is what the search string will look like. Do the same sites work in IE?

#13 sulli

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Posted 01 February 2014 - 12:58 AM

Hello, I assume IE=Internet explorer? Which also is giving me the same sort of problems. A couple of other problems im having which im sure are related as they all began happening at the same time; 1. when i try to log on to my bank which is ANZ, www.anz.com.au the home page comes up with the logon screen, which isnt complete as some of the screen is blank but it does have the logon tab visible. When I click on that i get the message:- The link you have tried to click will not work for one of the following reasons: The link request is to an application that requires JavaScript, and you have JavaScript disabled. You have opened the link in a new browser tab, which is not allowed for this link. Please try enabling JavaScript, or click to open the link via the active browser tab. 2. If i try to access the site www.zxcv.fm - which i have many times before - the screen i am displayed with has the option for a user name and password. It should also display a captcha but it no longer does that for me. I have no trouble accessing these screen on my wifes PC or my iphone.

#14 cryptodan

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Posted 01 February 2014 - 02:11 PM

Have a look through here and make the necessary changes to each browser:

http://fet.hwr.arizona.edu/ForecastEvaluationTool/help_pages/sys_config/browser_configuration.html

#15 sulli

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Posted 03 February 2014 - 02:19 AM

Hello again I dont use IE so didnt try to make any changes to that browser. I had problems trying to follow the instructions with Firefox and Chrome. Firefox - when i selected the "content" icon the dialogue box that was displayed doesnt match the one displayed in the link you provided. The dialogue box in the example in the url given has five boxes that can be ticked and unticked. They are called - Block Pop Up windows, Warn me when web sites try to install extensions or themes, Load images, Enable java and Enable java script. The only tick/untick box i get in my version of firefox is Block Pop Up Windows. No options to enable or disenable java and java script. The other differences to the dialogue box is mine has a Fonts and colours section and Languages sections. The one in the URL has only Fonts and colours. So I hit a roadblock there. Chrome - going into Properties>shortcut>target the script already displayed within the "target" box was "C:Program Files\Google\Chrome\Application\Chrome.exe". I was unsure if i was meant to remove or leave that existing script in the "target" box before typing what i was instructed of " -enable-java enable-javascript ". I thank you for your time with this.




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