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Logs from DDS


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7 replies to this topic

#1 paigechelan726

paigechelan726

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  • Local time:12:20 PM

Posted 11 January 2014 - 08:46 PM

My laptop was playing advertisements even though I didn't have any programs open. I asked about this issue in this forum: http://www.bleepingcomputer.com/forums/t/520403/my-laptop-is-playing-advertisements-but-no-programs-are-even-open/#entry3256636
 
I followed the directions from a very helpful person: http://www.bleepingcomputer.com/forums/u/829812/xxtoffeexx/
 
Here are the logs I was asked to provide. I also attached them in two .txt documents. I'm so thankful for your help! 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 9/6/2010 9:09:34 PM
System Uptime: 1/11/2014 8:20:19 PM (0 hours ago)
.
Motherboard: Hewlett-Packard |  | 144E
Processor: AMD Turion™ II P520 Dual-Core Processor | Socket S1G4 | 2300/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 282 GiB total, 117.922 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 2.247 GiB free.
E: is FIXED (FAT32) - 0 GiB total, 0.091 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: 
Description: Officejet 6000 E609n
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: 
Name: Officejet 6000 E609n
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service: 
.
Class GUID: 
Description: HP LaserJet CP1525nw
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: 
Name: HP LaserJet CP1525nw
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service: 
.
Class GUID: 
Description: HP LaserJet CP1525nw
Device ID: ROOT\MULTIFUNCTION\0003
Manufacturer: 
Name: HP LaserJet CP1525nw
PNP Device ID: ROOT\MULTIFUNCTION\0003
Service: 
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: SBRE
Device ID: ROOT\LEGACY_SBRE\0000
Manufacturer: 
Name: SBRE
PNP Device ID: ROOT\LEGACY_SBRE\0000
Service: SBRE
.
==== System Restore Points ===================
.
RP892: 1/7/2014 2:30:19 PM - Windows 7 Service Pack 1
RP893: 1/7/2014 5:08:57 PM - Windows Update
RP894: 1/8/2014 6:15:30 PM - Windows Update
RP895: 1/10/2014 12:12:35 PM - Windows Update
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Photoshop Elements
Adobe Reader X (10.1.4)
Adobe Shockwave Player
Adobe Shockwave Player 11.6
Alarm
Alcor Micro USB Card Reader
Alexa Toolbar
AMD USB Filter Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
ATI Catalyst Install Manager
AVG SafeGuard toolbar
Bejeweled 2 Deluxe
Blackhawk Striker 2
Blasterball 3
Bonjour
BufferChm
Build-a-lot 2
C4700
Cake Mania
Canon MF Toolbox 4.9.1.1.mf09
Canon MF8000 Series
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Chuzzle Deluxe
CinemaNow Media Manager
Cisco NAC Agent 
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite
D3DX10
Destinations
DeviceDiscovery
Diner Dash 2 Restaurant Rescue
DivX Web Player
Dora's Carnival Adventure
Dropbox
DVD Menu Pack for HP MediaSmart Video
Escape Rosecliff Island
ESU for Microsoft Windows 7
Facebook Video Calling 1.2.0.287
Faerie Solitaire
FATE
Google Chrome
Google Drive
Google Update Helper
GPBaseService2
HP 3D DriveGuard
HP Advisor
HP Customer Experience Enhancements
HP Customer Participation Program 13.0
HP Game Console
HP Games
HP Imaging Device Functions 13.0
HP MediaSmart CinemaNow 2.0
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Movies and TV
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart SmartMenu
HP MediaSmart Video
HP MediaSmart Webcam
HP MediaSmart/TouchSmart Netflix
HP Photo Creations
HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6
HP Power Plan Utility
HP Print Projects 1.0
HP Quick Launch
HP QuickWeb Installer
HP Setup
HP Smart Web Printing 4.5
HP Software Framework
HP Solution Center 13.0
HP Support Assistant
HP Update
HP User Guides 0182
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPPhotoGadget
hppLaserJetService
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
IDT Audio
IMS Brandfx Reader
iTunes
Java 7 Update 25
Java Auto Updater
Java™ 6 Update 18 (64-bit)
Java™ 6 Update 20
JavaFX 2.1.1
Jewel Quest 3
Jewel Quest Solitaire 2
Junk Mail filter update
LabelPrint
LightScribe System Software
MarketResearch
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - The New York Fortune
Network64
OpenOffice.org 3.2
Penguins!
Plants vs. Zombies
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
PS_AIO_06_C4700_SW_Min
QuickTime
Realtek Ethernet Controller Driver For Windows Vista and Later
Recovery Manager
Roxio CinemaNow 2.0
Scan
Search Protect
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition 
Shop for HP Supplies
Skype Click to Call
Skype™ 6.11
SmartWebPrinting
SolutionCenter
Status
TextTwist 2
Toolbox
TrayApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.762
VIPRE Antivirus
Virtual Families
Virtual Villagers - The Secret City
WebReg
Wheel of Fortune 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
1/8/2014 6:16:42 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HP Wireless Assistant Service service.
1/8/2014 4:44:55 PM, Error: Service Control Manager [7031]  - The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/8/2014 3:30:47 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DvmMDES service.
1/8/2014 11:24:06 AM, Error: Service Control Manager [7022]  - The VIPRE Antivirus service hung on starting.
1/8/2014 11:19:57 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the VIPRE Antivirus service to connect.
1/8/2014 11:19:57 AM, Error: Service Control Manager [7000]  - The VIPRE Antivirus service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/8/2014 11:19:57 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service SBAMSvc with arguments "" in order to run the server: {FE7E09CE-BBF4-4698-8BC1-37C9002DAA43}
1/8/2014 1:36:56 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
1/7/2014 5:21:00 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems.
1/7/2014 5:20:33 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Windows 7 Service Pack 1 for x64-based Systems (KB976932).
1/7/2014 5:20:32 PM, Error: Microsoft-Windows-Service Pack Installer [8]  - Service Pack installation failed with error code 0x800f0829.
1/7/2014 5:20:32 PM, Error: Microsoft-Windows-Service Pack Installer [6]  - The Service Pack cannot be installed when the computer is running on battery power.
1/7/2014 3:14:55 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the vToolbarUpdater17.1.3 service to connect.
1/7/2014 3:14:55 PM, Error: Service Control Manager [7000]  - The vToolbarUpdater17.1.3 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/7/2014 3:14:07 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Skype C2C Service service to connect.
1/7/2014 3:13:44 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
1/7/2014 2:52:57 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070216: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2618451).
1/7/2014 2:51:22 PM, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80070216: Windows 7 Service Pack 1 for x64-based Systems (KB976932).
1/6/2014 6:21:27 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the HP Health Check Service service to connect.
1/6/2014 6:21:27 PM, Error: Service Control Manager [7000]  - The HP Health Check Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/5/2014 2:36:46 PM, Error: Service Control Manager [7034]  - The Search Protect by Conduit Service service terminated unexpectedly.  It has done this 1 time(s).
1/5/2014 2:33:55 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.
1/11/2014 8:23:44 PM, Error: Service Control Manager [7000]  - The sbwtis service failed to start due to the following error:  There are no more endpoints available from the endpoint mapper.
1/11/2014 8:21:28 PM, Error: Service Control Manager [7023]  - The Function Discovery Resource Publication service terminated with the following error:  %%-2147024891
1/11/2014 8:21:28 PM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:  %%-2147024891
1/11/2014 8:21:01 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  SBRE
1/11/2014 8:20:58 PM, Error: Service Control Manager [7023]  - The Power service terminated with the following error:  The WMI request could not be completed and should be retried.
1/11/2014 8:20:48 PM, Error: Service Control Manager [7003]  - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
1/11/2014 8:20:48 PM, Error: Service Control Manager [7003]  - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
1/11/2014 8:20:44 PM, Error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
1/11/2014 8:18:44 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error:  A system shutdown has already been scheduled.
1/11/2014 8:18:44 PM, Error: Service Control Manager [7031]  - The Plug and Play service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/11/2014 8:18:44 PM, Error: Service Control Manager [7031]  - The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/11/2014 8:13:16 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the HP Wireless Assistant Service service to connect.
1/11/2014 8:13:16 PM, Error: Service Control Manager [7000]  - The HP Wireless Assistant Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/10/2014 9:56:53 AM, Error: Microsoft-Windows-Service Pack Installer [8]  - Service Pack installation failed with error code 0x80010108.
1/10/2014 5:47:46 PM, Error: Service Control Manager [7043]  - The Windows Update service did not shut down properly after receiving a preshutdown control.
1/10/2014 12:02:56 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SBAMSvc service.
1/10/2014 11:02:14 PM, Error: Service Control Manager [7034]  - The HP Wireless Assistant Service service terminated unexpectedly.  It has done this 1 time(s).
1/10/2014 11:01:53 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error:  A system shutdown has already been scheduled.
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267  BrowserJavaVersion: 10.25.2
Run by PJ at 20:31:56 on 2014-01-11
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3835.1638 [GMT -5:00]
.
AV: Sunbelt VIPRE *Enabled/Updated* {BE5DD172-7F42-7948-1A60-E6A720288F81}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Sunbelt VIPRE *Enabled/Updated* {053C3096-5978-76C6-20D0-DDD55BAFC53C}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atibtmon.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\loggingserver.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Users\PJ\AppData\Local\Facebook\Update\FacebookUpdate.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\PJ\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\GFI Software\VIPRE\SBAMSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer, optimized for Bing and MSN
uURLSearchHooks: {37153479-1976-43c3-a1ee-557513977b64} - <orphaned>
uURLSearchHooks: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>
uURLSearchHooks: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.2.113\AVG SafeGuard toolbar_toolbar.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Alexa Toolbar: {EA582743-9076-4178-9AA6-7393FDF4D5CE} - C:\Program Files (x86)\Alexa Toolbar\AlexaToolbar.10.0.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.2.113\AVG SafeGuard toolbar_toolbar.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Google Update] "C:\Users\PJ\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Facebook Update] "C:\Users\PJ\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe"  /DoAction
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
mRun: [SBAMTray] "C:\Program Files (x86)\GFI Software\VIPRE\SBAMTray.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
dRunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect"
StartupFolder: C:\Users\PJ\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\PJ\AppData\Roaming\Dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{3536319D-603E-474C-BF3A-2E758BA91CBE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{3536319D-603E-474C-BF3A-2E758BA91CBE}\2456C6B696E6E253833444 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{3536319D-603E-474C-BF3A-2E758BA91CBE}\649455F535543455255475966496 : DHCPNameServer = 131.94.7.220 131.94.205.10 131.94.226.10
TCP: Interfaces\{3536319D-603E-474C-BF3A-2E758BA91CBE}\D494144656379676E67627F65707 : DHCPNameServer = 10.1.10.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.3.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - 
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\PJ\AppData\Roaming\Mozilla\Firefox\Profiles\k4t10584.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://mysearch.avg.com/?cid={5F666736-B0BF-40B5-A783-3B5861A68F82}&mid=c6250515f58347d0a08c313ef11823c9-6ab30d66c8b660cc610a2f2d7304e1c3cf60fc95&lang=en&ds=uf011&pr=sa&d=&v=17.1.3.1&pid=safeguard&sg=0&sap=hp
FF - prefs.js: keyword.URL - 
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll
FF - plugin: C:\Users\PJ\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\PJ\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2010-09-07 00:45; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-12-2 46368]
R1 DVMIO;DeviceVM IO Service;C:\Windows\System32\drivers\dvmio.sys [2010-1-29 20056]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe [2010-5-26 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-3-3 202752]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-3-12 338168]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-1-27 102968]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
R2 NACAgent;Cisco NAC Agent;C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2012-12-3 1270744]
R2 SBAMSvc;VIPRE Antivirus;C:\Program Files (x86)\GFI Software\VIPRE\SBAMSvc.exe [2012-9-20 3677000]
R2 sbapifs;sbapifs;C:\Windows\System32\drivers\sbapifs.sys [2012-9-12 82872]
R2 SBPIMSvc;SB Recovery Service;C:\Program Files (x86)\GFI Software\VIPRE\SBPIMSvc.exe [2012-9-20 175496]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [2014-1-10 1772056]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-5-26 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 HP LaserJet Service;HP LaserJet Service;C:\Program Files (x86)\Hp\HPLaserJetService\HPLaserJetService.exe [2010-10-25 145920]
S2 Seagate Sync Service;Seagate Sync Service;"C:\Program Files (x86)\Seagate\Sync\SeaSyncServices.exe" --> C:\Program Files (x86)\Seagate\Sync\SeaSyncServices.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-8-17 40448]
S3 BrSerIb;Brother Serial Interface Driver(WDM);C:\Windows\System32\drivers\BrSerIb.sys [2009-11-3 87552]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);C:\Windows\System32\drivers\BrUsbSib.sys [2009-11-3 14592]
S3 gfiark;gfiark;C:\Windows\System32\drivers\gfiark.sys [2013-4-9 41032]
S3 HPFXBULKLEDM;HPFXBULKLEDM;C:\Windows\System32\drivers\hppdbulkio.sys [2010-10-3 22040]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\System32\drivers\netr28x.sys [2009-6-10 620544]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-5-26 291328]
S3 sbwtis;sbwtis;C:\Windows\System32\drivers\sbwtis.sys [2012-9-20 86816]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2013-1-10 42184]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-7 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
.
=============== Created Last 30 ================
.
2014-01-10 17:14:45 -------- d-----w- C:\Windows\System32\SPReview
2014-01-08 23:18:13 -------- d-----w- C:\41a822bfdd3affd1a719
2014-01-03 23:12:41 -------- d-----w- C:\f96e276f620ccbe06f76
2013-12-31 19:03:14 -------- d-----w- C:\Windows\SysWow64\SearchProtect
.
==================== Find3M  ====================
.
2013-12-11 16:43:14 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 16:43:14 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-12-03 01:23:38 46368 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
.
============= FINISH: 20:36:15.84 ===============
 
 
 
 
 

Attached Files



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 16 January 2014 - 08:50 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/520518 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 paigechelan726

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Posted 18 January 2014 - 02:32 PM

I'm still having issues with my computer. I did not receive a response after sending my logs. I downloaded the DDS logs again and have attached the notepad documents. I do not have the original Windows CD/DVD. I appreciate your time and consideration.

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 January 2014 - 08:00 AM


Hello paigechelan726

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 paigechelan726

paigechelan726
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:12:20 PM

Posted 19 January 2014 - 04:44 PM

Thank You for your timely response. I downloaded the Adwcleaner and and Junk Removal Tool. The ads are still playing sound on my computer. I'm was getting windows that popped up that said: "DCOM Server Process Launcer Terminated Unexpectedly" and then my computer shuts down and restarts. I can't remember exactly what the windows are saying now, but it's only gotten progressively worse.

 

Can you please just tell me how I can completely erase everything from my computer and restart it? I just want my computer to work again. I don't care about losing anything. I've backed up the most important files online. 

 

Adwcleaner logs:

 AdwCleaner v3.017 - Report created 19/01/2014 at 15:59:50
# Updated 12/01/2014 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : PJ - PJ-PC
# Running from : C:\Users\PJ\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : vToolbarUpdater17.3.0
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Searchprotect
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Alexa Toolbar
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Windows\SysWOW64\Searchprotect
[!] Folder Deleted : C:\Users\PJ\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\PJ\AppData\Local\Conduit
Folder Deleted : C:\Users\PJ\AppData\Local\Searchprotect
Folder Deleted : C:\Users\PJ\AppData\Local\Temp\apn
Folder Deleted : C:\Users\PJ\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\PJ\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\PJ\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\PJ\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\PJ\AppData\Roaming\Qwiklinx
Folder Deleted : C:\Users\PJ\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\PJ\AppData\Roaming\Mozilla\Firefox\Profiles\k4t10584.default\searchplugins\bingp.xml
File Deleted : C:\Users\PJ\AppData\Roaming\Mozilla\Firefox\Profiles\k4t10584.default\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AlxSSB.AlxTBSSB
Key Deleted : HKLM\SOFTWARE\Classes\AlxSSB.AlxTBSSB.1
Key Deleted : HKLM\SOFTWARE\Classes\AlxTB2.ToolBarProxy
Key Deleted : HKLM\SOFTWARE\Classes\AlxTB2.ToolBarProxy.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO
Key Deleted : HKLM\SOFTWARE\Classes\QwiklinxBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2559647
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2697636
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3061355
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dream-day-wedding_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_dream-day-wedding_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1F02FB61-2BE5-4C16-8199-AEAA16EB0342}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4C836512-BB70-11D2-A5A7-00105A9C91C6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{51F04BD6-3888-4849-864C-617FAE709CE0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{69A72A8A-84ED-4A75-8CE7-263DBEF3E5D3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DB797690-40E0-11D2-9BD5-0060082AE372}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E57091A7-B5F0-4C42-9329-72ED3E59ED31}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{292ECB89-350E-45D2-816F-52C15305B144}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{36CC2180-B6BF-4951-9578-6B0C40044AAA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44A36944-22C6-4A08-BC7C-161F3E540DBF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{51F04BD6-3888-4849-864C-617FAE709CE0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6247DD2C-8CF9-4041-A235-93691D71B8B4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{835BED79-DF7E-4096-B355-ED43FA2EA87B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C953EC4-8CFA-44FB-B32E-1249E5505091}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8E863BD6-50DE-47D0-A6F1-3C1F6DB72451}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9DD36F1E-5111-41C5-ADED-A2A11A2FF3E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A2FB8217-E320-434E-BA79-513E357AD54F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A9CEBBF4-9129-479A-9231-E833ED3D3A8F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AFD4D1F9-167C-4884-95AE-B5A9797B0D16}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C47788B1-9604-4D7A-A684-F4D450F2D7D2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CA3B41D0-D4C1-4808-B248-75DA27238828}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D4A2FF6C-087F-4D40-8DFE-92AAD484BFB8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D88B9D5C-A9CF-4C69-906D-1CCA5D85A2EF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E4E394E0-D331-431F-B76D-E3A19193D5F6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F83AF01C-AA2F-469F-8BE7-D178FB15FD07}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{204C0025-C26A-43E2-853C-D8A8EB1BCE51}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{33D0AD98-3347-4A54-8929-5163EBEB9F72}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DA9FC525-41ED-4C00-B046-946DA7CDD305}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB797681-40E0-11D2-9BD5-0060082AE372}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E57091A7-B5F0-4C42-9329-72ED3E59ED31}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EA582743-9076-4178-9AA6-7393FDF4D5CE}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{292ECB89-350E-45D2-816F-52C15305B144}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{36CC2180-B6BF-4951-9578-6B0C40044AAA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{44A36944-22C6-4A08-BC7C-161F3E540DBF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6247DD2C-8CF9-4041-A235-93691D71B8B4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{835BED79-DF7E-4096-B355-ED43FA2EA87B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8E863BD6-50DE-47D0-A6F1-3C1F6DB72451}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9DD36F1E-5111-41C5-ADED-A2A11A2FF3E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A2FB8217-E320-434E-BA79-513E357AD54F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A9CEBBF4-9129-479A-9231-E833ED3D3A8F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AFD4D1F9-167C-4884-95AE-B5A9797B0D16}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C47788B1-9604-4D7A-A684-F4D450F2D7D2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{CA3B41D0-D4C1-4808-B248-75DA27238828}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D4A2FF6C-087F-4D40-8DFE-92AAD484BFB8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D88B9D5C-A9CF-4C69-906D-1CCA5D85A2EF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F83AF01C-AA2F-469F-8BE7-D178FB15FD07}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Alexa Internet
Key Deleted : HKCU\Software\anchorfree
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Alexa Toolbar
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\Trymedia Systems
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Alexa Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : [x64] HKLM\SOFTWARE\DeviceVM
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v8.0.7600.17267
 
 
-\\ Mozilla Firefox v21.0 (en-US)
 
[ File : C:\Users\PJ\AppData\Roaming\Mozilla\Firefox\Profiles\k4t10584.default\prefs.js ]
 
Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
 
*************************
 
AdwCleaner[R0].txt - [17645 octets] - [19/01/2014 15:56:02]
AdwCleaner[S0].txt - [17020 octets] - [19/01/2014 15:59:50]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [17081 octets] ##########
 
JRT Cleaner:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by PJ on Sun 01/19/2014 at 16:18:58.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4623A8C4-150D-4983-8982-68C01E7D6541}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{4FF36647-C2B3-416C-A845-627076EBEB7C}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{6BA7B3E2-E9D0-4FD4-B24E-656852B300F7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{F194CFD8-D3D5-42DF-805C-0087A161448F}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\caphyon
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\couponalert_2pei
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\couponalert_2pinstaller.start
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\couponalert_2pinstaller.start.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{4623A8C4-150D-4983-8982-68C01E7D6541}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{55AA8385-4F2E-4D1C-8E73-FA9C5FA557C8}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{810E0CFB-AF54-4A0B-ACE7-A47FB0EBA1FA}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\PJ\appdata\locallow\couponalert_2pei"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Failed to delete: [Folder] "C:\Program Files (x86)\couponalert_2pei"
 
 
 
~~~ FireFox
 
Successfully deleted the following from C:\Users\PJ\AppData\Roaming\mozilla\firefox\profiles\k4t10584.default\prefs.js
 
user_pref("browser.startup.homepage", "hxxp://mysearch.avg.com/?cid={5F666736-B0BF-40B5-A783-3B5861A68F82}&mid=c6250515f58347d0a08c313ef11823c9-6ab30d66c8b660cc610a2f2d7304e1c
Emptied folder: C:\Users\PJ\AppData\Roaming\mozilla\firefox\profiles\k4t10584.default\minidumps [4 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 01/19/2014 at 16:28:08.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 January 2014 - 12:47 AM


Hello paigechelan726

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

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Posted 27 January 2014 - 09:25 PM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 January 2014 - 03:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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