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The Nasty Nationzoom Problem


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#1 hyphenate

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Posted 11 January 2014 - 05:40 PM

I was downloading legitimate software (7zip, I believe) and wasn't paying attention as much as I normally do, and allowed the 'puter to install NationZoom. I tried to back up when I noticed it (within seconds!), but it was no use. It's a nasty little beggar which doesn't get off easily at all.

Since then, I've run HJT, ran the scan log, MalwareBytes Anti- Malware, and RegEdit. Removed every possible reference to NZ as existed. I even ran ComboFix per someone's advice. At this point, you'd think I was free. But I'm not. Even now, NationZoom has the nasty habit of coming up as my browser home.

 

Did I miss something along the way? What do I need to do to get rid of this horrible malware? I've had viruses that acted nicer than NationZoom!

 



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#2 Broni

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Posted 11 January 2014 - 06:55 PM

Welcome aboard p22002758.gif

 

Since you ran Combofix...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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