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Laptop webcams that don't work


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#1 BobbyG6200

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Posted 11 January 2014 - 02:12 PM

I have a MSI A5000 laptop. All the specs on it say it has a built in webcam. But it doesn't show up on my pc and there is no software. The camera lens is there and it has a on/off button but nothing happens. System info doesn't list it either and MSI  offers no support or drivers. It just says n/a. How do I find out if it is actually installed. I have seen on Google that people actually have one on their unit but that it works for awhile and then stops. Any suggestions or Ideas?



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#2 MrBruce1959

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Posted 11 January 2014 - 02:31 PM

Hello and welcome to Bleeping Computer.

According to the information provided at the link below this device has a camera.

High resolution Webcam and MIC make communicating even easier
http://www.msimobile.com/level3_productpage.aspx?id=159

Bruce.
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#3 MrBruce1959

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Posted 11 January 2014 - 02:41 PM

Oh by the way, in the drivers download section it states Description This device uses the native driver bundled in operating system.

Therefore, it uses a driver that bundles with Windows OSes.

http://www.msi.com/product/nb/CR500.html#/?div=Driver&os=All

Have you checked device manager and see if it is listed?

You could try uninstalling it and see if it attempts to reinstall the drivers again. You'll have to reboot though for this to work.

Bruce.

(Edited: Added URL to post)

Edited by MrBruce1959, 11 January 2014 - 02:45 PM.

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#4 BobbyG6200

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Posted 12 January 2014 - 12:32 AM

I finally got it to work. I found I needed to push Fn + F6 to load it, although I don't know if that helped. I downloaded BisonCam and installed it. Brain cramp! Didn't know where the on button was. Thanks



#5 MrBruce1959

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Posted 12 January 2014 - 05:29 PM

Fantastic! :thumbup2:

 

Thanks for posting back.

 

I was thinking you may have already tried the Fn (Function) key sequences, so that is why I did not mention it in my reply. However, I am glad you did try it.

 

I hope all continues working as it should.

 

Enjoy!

 

Bruce.


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#6 BobbyG6200

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Posted 12 January 2014 - 08:56 PM

Thank you. I don't really have a need for a webcam right now, but I still wanted it to work.






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