Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

System Restored


  • Please log in to reply
23 replies to this topic

#1 CasCollins

CasCollins

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 11 January 2014 - 10:24 AM

Hello, I had to perform a system restore on my computer while receiving help in the security section of this forum. After the system restore my computer runs a bit slower. I think it may have affected some of my drivers or processor or something. Whenever I play my mmorpg game, it takes a lot longer than before to load. Is there a quick way to check if any of my drivers need updating?



BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:20 PM

Posted 11 January 2014 - 11:37 AM

Run chkdsk /r and sfc /scannow, one at a time.

 

Go to Search and type cmd in the search box, click on Run as administrator at the bottom of the  page.  This will open the elevated command prompt.  In the command prompt type in chkdks /r, then press Enter.  This has five stages, let the scan complete.  If you stop the scan it will cause problems.

 

Use the same process to access the command prompt to run sfc /scannow.

 

Please post the results.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 11 January 2014 - 01:38 PM

So I typed in chkdsk /r in the cmd box. It gave me a message like cannot lock or something like that. I was asked if I wanted to run after restart and I typed in "y". I restarted my computer, the chkdsk began but it's already been past an hour or so. Is it supposed to take this long?



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:20 PM

Posted 11 January 2014 - 01:52 PM

It can take a long time, especially once it reaches step 5.  I ran it the other day and step 5 processed over 108,000,000 sectors, this took a long time.  Look to see what step is now running and see how large the number of sectors is and how many have be processed.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 11 January 2014 - 02:08 PM

I can't tell what step it is. It just says 27%. Mine is a Toshiba laptop so I have the "Toshiba Leading Innovation" message and right under it it says "Scanning and Repairing Drive".



#6 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 11 January 2014 - 10:21 PM

Stuck @ 100% for the last hour or two now. Going to wait until I have to go to bed.

EDIT: Computer ran out of battery overnight. Can't find the log for dskchk. Did the sfc but was unable to fix some errors and log is not accessible.


Edited by CasCollins, 12 January 2014 - 09:31 AM.


#7 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:20 PM

Posted 12 January 2014 - 10:45 AM

You may need to run sfc /scannow a couple of times to make the repairs.

 

If this still persists after a couple more attempts let me know and we will move on to another  means of correcting this.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 samanthapark01

samanthapark01

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:20 AM

Posted 12 January 2014 - 10:56 AM

you can always run SFCr anytime to replace missing system files...



#9 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 12 January 2014 - 11:51 AM

Did 4 SFC scans in total. All of them gave the error found but can't be fixed.



#10 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:20 PM

Posted 12 January 2014 - 11:59 AM

Let's try performing a Refresh.
 
1.  Tap or click on Settings, tap or click on Change PC settings.
 
2.  Tap or click on Update and recovery, then tap or click on Recovery.
 
3.  Under Refresh your PC without affecting your files, tap or click on Get started.
 
4.  Follow the instruction which will appear on the screen.

 

 


 


Edited by dc3, 12 January 2014 - 12:22 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 12 January 2014 - 12:57 PM

Sorry, I can't find "Change PC settings". I did however find PC Info, but there was no "Update and recovery" after clicking on it. Could you be more specific? I'm using the "Settings" from the Charm Bar.



#12 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:20 PM

Posted 12 January 2014 - 01:04 PM

If you open Settings is should be located in the lower right corner.


Edited by dc3, 12 January 2014 - 01:04 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 12 January 2014 - 01:27 PM

Found it. Will get back to you soon.


Edited by CasCollins, 12 January 2014 - 06:56 PM.


#14 CasCollins

CasCollins
  • Topic Starter

  • Members
  • 177 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:20 PM

Posted 13 January 2014 - 07:35 PM

I decided that before jumping into refreshing my computer, could you give me a brief explanation on what it is going to do? A site tells me this: Keep all personal data, Metro style apps, and important settings from the PC, and reinstall Windows.

Is it like a factory reset? Do I need to reinstall programs such as my antivirus and other programs that I have installed?



#15 Greg62702

Greg62702

  • Banned
  • 717 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:20 PM

Posted 13 January 2014 - 09:13 PM

Download a Linux Live DVD and use it to look at the S.M.A.R.T. info on the drive.  It could be that your drive is failing at this point, is why you are having issues.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users