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hearing weird mashup of ads/music/news


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5 replies to this topic

#1 jchico

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Posted 10 January 2014 - 10:14 PM

Hello, need some help as we seem to have been "attacked" - when opening IE and connecting, we hear a weird mashup of ads, music, news, etc in the background of whatever we are doing.  No other programs appear to be running and even when we shut all other programs off - as long as we are connected, we still hear the sounds.  I've restored computer to a previous date with no luck and also run basic scans - nothing unusual.

 

Dell Inspiron N7010

Windows 7 Home Premium

IE8

 

Thanks in advance


Edited by jchico, 10 January 2014 - 10:27 PM.


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#2 misscakes

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Posted 10 January 2014 - 10:36 PM

is it only when connected to the internet?



#3 jchico

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Posted 10 January 2014 - 10:43 PM

Hello - no, it starts after we turn on laptop.  Seems to be as soon as windows as fully booted.  In addition, we get a pop up after 10-15 minutes - Windows must shut down because DCOM process launcher terminated unexpectedly.  That forces system to close and reboot...it's ugly.  :-( 



#4 xXToffeeXx

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Posted 11 January 2014 - 05:06 AM

Hi,

You got hit with the latest version of Zekos. One of your system files (rpcss.dll) has been patched.
You'll need more advanced tools to replace that file.
 
Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 jchico

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Posted 11 January 2014 - 09:26 AM

Thank you for your guidance.  I've followed your instructions and created new topic.  Thank you! 



#6 Queen-Evie

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Posted 11 January 2014 - 09:43 AM

MRL topic http://www.bleepingcomputer.com/forums/t/520441/hearing-weird-mashup-of-adsmusicnews-zekos/

 

Since you have posted logs in MRL

 

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

 

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

 

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

 

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

 

This topic is closed.


Edited by Queen-Evie, 11 January 2014 - 09:44 AM.





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