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Search Assist Virus--please help


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9 replies to this topic

#1 misscakes

misscakes

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Posted 10 January 2014 - 02:52 PM

I have a hyperlink issue with double red lines underlining some words on various websites.  I think this may be slowing down my computer, is there someone who can assist me in the removal of this?



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#2 boopme

boopme

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Posted 10 January 2014 - 03:00 PM

Hi misscakes, tell me how it is after these.
 

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 
Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
.
.
.
ADW Cleaner
Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .
    .
    .
    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    .
    .
    .
    .
    • Last run ESET.
      • Hold down Control and click on this link to open ESET OnlineScan in a new window.
      • Click the esetonlinebtn.png button.
      • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the esetsmartinstaller_enu.png icon on your desktop.
      • Check "YES, I accept the Terms of Use."
      • Click the Start button.
      • Accept any security warnings from your browser.
      • Under scan settings, check "Scan Archives" and "Remove found threats"
      • Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology
      • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      • When the scan completes, click List Threats
      • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      • Click the Back button.
      • Click the Finish button.
      • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 misscakes

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Posted 10 January 2014 - 04:35 PM

wow..lol....ok

 

#1-mini toolbox report

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Faye (administrator) on 10-01-2014 at 14:30:42
Running from "C:\Users\Faye\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Faye-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1D-72-B5-BE-11
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2921:5e81:f5c6:dbdd%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, January 10, 2014 11:52:59 AM
   Lease Expires . . . . . . . . . . : Saturday, January 10, 2015 11:52:59 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 234888562
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FB-8C-B0-00-1D-72-B5-BE-11
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Belkin:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:470:1d6e:e763:e309(Preferred)
   Link-local IPv6 Address . . . . . : fe80::470:1d6e:e763:e309%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  YOUR-02C85FB236.Belkin
Address:  192.168.2.1

Name:    google.com
Addresses:  2607:f8b0:4003:c05::71
   74.125.198.138
   74.125.198.139
   74.125.198.100
   74.125.198.101
   74.125.198.102
   74.125.198.113

Pinging google.com [74.125.198.139] with 32 bytes of data:
Reply from 74.125.198.139: bytes=32 time=58ms TTL=41
Reply from 74.125.198.139: bytes=32 time=65ms TTL=34

Ping statistics for 74.125.198.139:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 65ms, Average = 61ms
Server:  YOUR-02C85FB236.Belkin
Address:  192.168.2.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=55ms TTL=44
Reply from 206.190.36.45: bytes=32 time=58ms TTL=44

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 58ms, Average = 56ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=24ms TTL=128
Reply from 127.0.0.1: bytes=32 time=6ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 24ms, Average = 15ms
===========================================================================
Interface List
 11...00 1d 72 b5 be 11 ......NVIDIA nForce Networking Controller
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.2    276
      192.168.2.2  255.255.255.255         On-link       192.168.2.2    276
    192.168.2.255  255.255.255.255         On-link       192.168.2.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5ef5:79fd:470:1d6e:e763:e309/128
                                    On-link
 11    276 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::470:1d6e:e763:e309/128
                                    On-link
 11    276 fe80::2921:5e81:f5c6:dbdd/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 02 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 03 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 04 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\Sendori.dll [325920] (Sendori)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/10/2014 02:28:58 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:27:59 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c8c

Start Time: 01cf0e355952b5d0

Termination Time: 265

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (01/10/2014 02:25:42 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.16428 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 814

Start Time: 01cf0e382ee48780

Termination Time: 874

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (01/10/2014 02:23:59 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:18:58 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:14:00 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:08:58 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:04:01 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 01:59:00 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 01:53:58 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

System errors:
=============
Error: (01/10/2014 11:55:50 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (01/10/2014 11:55:50 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (01/10/2014 11:55:51 AM) (Source: DCOM) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (01/10/2014 11:55:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (01/10/2014 11:55:23 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (01/10/2014 11:53:07 AM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (01/10/2014 11:53:07 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (01/10/2014 11:50:07 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/10/2014 11:50:07 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (01/10/2014 11:50:07 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (01/10/2014 02:28:58 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:27:59 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.16428c8c01cf0e355952b5d0265C:\Program Files\Internet Explorer\iexplore.exe

Error: (01/10/2014 02:25:42 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.1642881401cf0e382ee48780874C:\Program Files\Internet Explorer\iexplore.exe

Error: (01/10/2014 02:23:59 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:18:58 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:14:00 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:08:58 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 02:04:01 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 01:59:00 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

Error: (01/10/2014 01:53:58 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154.

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
BitTorrent (Version: 7.8.2.30332)
CCleaner (Version: 4.09)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler (Version: 2.16)
Lexmark 5400 Series
Lexmark Toolbar
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
NVIDIA Control Panel 307.83 (Version: 307.83)
NVIDIA Graphics Driver 307.83 (Version: 307.83)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
PE Builder 3.1.10a
PowerISO (Version: 5.8)
Sendori (Version: 2.0.16)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Spotmau PowerSuite Golden 2012 (build 7.0.1)
Spybot - Search & Destroy (Version: 2.2.25)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Windows 7 USB/DVD Download Tool (Version: 1.0.30)

========================= Memory info: ===================================

Percentage of memory in use: 91%
Total physical RAM: 894.49 MB
Available physical RAM: 75.95 MB
Total Pagefile: 2140.49 MB
Available Pagefile: 584.7 MB
Total Virtual: 2047.88 MB
Available Virtual: 1941.42 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:146.45 GB) (Free:112.23 GB) NTFS

========================= Users: ========================================

User accounts for \\FAYE-PC

Administrator            Faye                     Guest                   
UpdatusUser             

**** End of log ****

 

 

do I wait for you to reply before doing anything else??

 

 

#2-tdsskiller

 

NO LOG REPORT AND IT SAID NO THREATS FOUND


Edited by misscakes, 10 January 2014 - 04:50 PM.


#4 boopme

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Posted 10 January 2014 - 04:51 PM

Actually you can keep posting them. do you use the Sendori application?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 misscakes

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Posted 10 January 2014 - 05:01 PM

yes I do but only in the control panel in add remove programs...and heres the adwcleaner log

 

# AdwCleaner v3.016 - Report created 10/01/2014 at 14:53:01
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (32 bits)
# Username : Faye - FAYE-PC
# Running from : C:\Users\Faye\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

*************************

AdwCleaner[R0].txt - [2116 octets] - [10/01/2014 11:50:16]
AdwCleaner[R1].txt - [749 octets] - [10/01/2014 14:51:21]
AdwCleaner[S0].txt - [2217 octets] - [10/01/2014 11:51:39]
AdwCleaner[S1].txt - [671 octets] - [10/01/2014 14:53:01]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [730 octets] ##########



#6 misscakes

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Posted 10 January 2014 - 05:16 PM

 here is the results from the junkware app

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Ultimate x86
Ran by Faye on Fri 01/10/2014 at 15:08:23.93
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/10/2014 at 15:12:04.77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#7 misscakes

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Posted 10 January 2014 - 05:25 PM

so, eset is scanning...should I wait til its done to uninstall the sendori app?



#8 misscakes

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Posted 10 January 2014 - 05:38 PM

I shall be back in a couple hours, but thank you oh so much for all your help, I love learning new things. and I look forward to seeing how everything is once I return



#9 boopme

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Posted 10 January 2014 - 09:23 PM

Yes do it after ESET is done. It appears to be causing errors. Reboot after that.

ESET can take a couple hours.
What browser are you using?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 boopme

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Posted 13 January 2014 - 06:52 PM

Any results?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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