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Newbie--help please


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4 replies to this topic

#1 misscakes

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Posted 10 January 2014 - 02:36 PM

Will someone help me remove the search assist virus that seems to be a problem on my computer?

 



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#2 zingo156

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Posted 10 January 2014 - 02:52 PM

Download and run adwcleaner http://www.bleepingcomputer.com/download/adwcleaner/dl/125/


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#3 misscakes

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Posted 10 January 2014 - 02:53 PM

I did that already, and restarted the computer and it popped up with a log report



#4 zingo156

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Posted 10 January 2014 - 03:03 PM

After running the scan with adwcleaner did you click clean? If that did not remove it the next step would be to try malwarebytes, a full scan would be the best bet.


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#5 Blade

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Posted 10 January 2014 - 03:03 PM

Hello,

As you are being helped here: http://www.bleepingcomputer.com/forums/t/520363/search-assist-virus-please-help/ I am closing this topic.

Please refrain from creating multiple topics for your issue. It generates a lot of confusion and you may receive conflicting advice.

~Blade
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If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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