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Windows 8.1 Pro BSOD :(

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#1 pav500


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Posted 10 January 2014 - 10:04 AM

Recently I'm getting the blue screen on death 100% every time I boot up than it restarts and it doesn't give the screen. Also When the computer is on and I restart it doesn't give the screen Either.


Here is the dump file I believe if I did it correctly and the last 10 event viewer errors.




I'm getting usually the message system thread exception not handled.

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#2 Anshad Edavana

Anshad Edavana

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Posted 10 January 2014 - 02:16 PM



There is only one crash dump in the zip file you uploaded. To identify the culprit or to get a pattern, we need at lease three or more crash dump files.


Please follow the below steps.


1. Make sure Windows is set to write Minidumps.




2. If you are using CCleaner or any other temp file cleaning utility, stop using them as they will delete the crash dumps.


3. Check for driver updates through "Windows update".


Several drivers in your system are severely outdated (from 2010 - Probably Win 7 drivers) which should be updated. Please configure Windows to receive driver updates as per following instructions from http://www.sevenforums.com/tutorials/2803-device-installation-settings.html (step 3). Then check for updates and install all updates including the optional ones.


4. If the BSOD continues after installing all optional updates, wait until you got at least three crashes. Then zip all the dumps together and upload with next reply.

#3 Netghost56


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Posted 10 January 2014 - 03:32 PM

And if you haven't already, make you a Recovery Disc. It's the quicked (and sometimes only) way to diagnose issues with 8. It's really just a copy of the Recovery Console on disc.

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