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Pls help, DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)


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#1 Ocean Sovereign

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Posted 09 January 2014 - 10:02 PM

When I use my laptop, I often get this error message and then my laptop restart

 

Error Message:  "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. If you'd like to know more, you can search online later for this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL(NETIO.SYS)

 

this is my minidump files

http://www7.zippyshare.com/v/50422883/file.html
 

I use windows 8 pro


Edited by Ocean Sovereign, 09 January 2014 - 10:06 PM.


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#2 Anshad Edavana

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Posted 09 January 2014 - 10:53 PM

Hi

 

Unfortunately , i am having difficulty downloading from Zippyshare. Please upload the crash dumps to http://www.mediafire.com/.  

 

Also download and run Minitoolbox from http://www.bleepingcomputer.com/download/minitoolbox/

 

Select only the below tick boxes.

 

List last 10 Event Viewer Errors

 

List Users, Partitions and Memory size

 

List installed Programs

 

Press the Go button and post the output displayed with next reply.



#3 Ocean Sovereign

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Posted 10 January 2014 - 06:43 AM

Thanks for reply :)

 

oh ok, this is my minidump

http://www.mediafire.com/download/0lp719citxxrdqu/Minidump.zip

 

this is the result from minitoolbox:

 

MiniToolBox by Farbar  Version: 18-12-2013
Ran by user (administrator) on 10-01-2014 at 18:40:58
Running from "C:\Users\user\Downloads\Programs"
Microsoft Windows 8 Pro  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/10/2014 09:19:48 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: user-PC)
Description: App winstore_cw5n1h2txyewy!Windows.Store did not launch within its allotted time.

Error: (01/10/2014 08:31:31 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5328.  Message ID: [0x2509].

Error: (01/08/2014 11:02:56 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 26.0.0.5087 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1428

Start Time: 01cf0c8aa49de514

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 547f1d4e-787e-11e3-be8a-dc85de760e12

Faulting package full name:

Faulting package-relative application ID:

Error: (01/08/2014 04:16:44 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4672.  Message ID: [0x2509].

Error: (01/07/2014 10:58:30 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3472.  Message ID: [0x2509].

Error: (01/07/2014 09:03:01 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 1912.  Message ID: [0x2509].

Error: (01/07/2014 08:57:56 AM) (Source: Application Hang) (User: )
Description: The program WWAHost.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d78

Start Time: 01cf0b4ba417ff14

Termination Time: 4294967295

Application Path: C:\Windows\System32\WWAHost.exe

Report Id: 15a2c51e-773f-11e3-be86-dc85de760e12

Faulting package full name: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy

Faulting package-relative application ID: Windows.Store

Error: (01/07/2014 08:57:26 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: user-PC)
Description: Package winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy was terminated because it took too long to suspend.

Error: (01/06/2014 00:26:32 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3344.  Message ID: [0x2509].

Error: (01/06/2014 11:52:06 AM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3304.  Message ID: [0x2509].


System errors:
=============
Error: (01/10/2014 08:29:40 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (01/10/2014 08:29:40 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (01/10/2014 08:26:34 AM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000050, 0x0000000000000002, 0x0000000000000000, 0xfffff8800183a2c5)C:\WINDOWS\MEMORY.DMP011014-17500-01

Error: (01/10/2014 08:26:33 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 08:21:03 on ?10/?01/?2014 was unexpected.

Error: (01/10/2014 08:24:26 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (01/10/2014 08:24:26 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (01/10/2014 08:21:05 AM) (Source: BugCheck) (User: )
Description: 0x000000d1 (0x0000000000000050, 0x0000000000000002, 0x0000000000000000, 0xfffff8800183a2c5)C:\WINDOWS\MEMORY.DMP

Error: (01/10/2014 08:21:05 AM) (Source: BugCheck) (User: )
Description:

Error: (01/10/2014 08:21:03 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 23:00:48 on ?09/?01/?2014 was unexpected.

Error: (01/08/2014 04:15:09 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069


Microsoft Office Sessions:
=========================
Error: (01/10/2014 09:19:48 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: user-PC)
Description: winstore_cw5n1h2txyewy!Windows.Store

Error: (01/10/2014 08:31:31 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 5328.  Message ID: [0x2509].

Error: (01/08/2014 11:02:56 PM) (Source: Application Hang)(User: )
Description: firefox.exe26.0.0.5087142801cf0c8aa49de5144294967295C:\Program Files (x86)\Mozilla Firefox\firefox.exe547f1d4e-787e-11e3-be8a-dc85de760e12

Error: (01/08/2014 04:16:44 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4672.  Message ID: [0x2509].

Error: (01/07/2014 10:58:30 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3472.  Message ID: [0x2509].

Error: (01/07/2014 09:03:01 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 1912.  Message ID: [0x2509].

Error: (01/07/2014 08:57:56 AM) (Source: Application Hang)(User: )
Description: WWAHost.exe6.2.9200.16420d7801cf0b4ba417ff144294967295C:\Windows\System32\WWAHost.exe15a2c51e-773f-11e3-be86-dc85de760e12winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewyWindows.Store

Error: (01/07/2014 08:57:26 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: user-PC)
Description: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy

Error: (01/06/2014 00:26:32 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3344.  Message ID: [0x2509].

Error: (01/06/2014 11:52:06 AM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18051 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3304.  Message ID: [0x2509].


=========================== Installed Programs ============================

Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.1)
Adobe AIR (Version: 3.1.0.4880)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color - Photoshop Specific (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Flash Player 11 Plugin (Version: 11.8.800.168)
Adobe Fonts All (Version: 1.0)
Adobe Help Manager (Version: 4.0.244)
Adobe Help Viewer CS3 (Version: 1)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS3 (Version: 10)
Adobe Photoshop CS3 (Version: 10.0)
Adobe Setup (Version: 1.0)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
ASUS Instant Key (Version: 1.0.5)
ASUS LifeFrame3 (Version: 3.1.4)
ASUS Live Update (Version: 3.1.8)
ASUS Music Maker (Version: 17.0.2.38)
ASUS N Series Demo (Version: 1.0.0002)
ASUS Photo Designer (Version: 7.0.1.2)
ASUS Photo Manager (Version: 8.0.3.217)
ASUS Power4Gear Hybrid (Version: 2.0.4)
ASUS Smart Gesture (Version: 1.0.35)
ASUS Splendid Video Enhancement Technology (Version: 1.03.0002)
ASUS USB Charger Plus (Version: 2.1.4)
ASUS Video Magic (Version: 6.0.4712)
ASUS Virtual Camera (Version: 1.0.26)
ASUSDVD (Version: 10.0.4126.52)
AsusVibe2.0 (Version: 2.0.10.168)
ATK Package (Version: 1.0.0022)
Avira Free Antivirus (Version: 14.0.2.286)
Avira SearchFree Toolbar (Version: 12.10.0.2948)
bl (Version: 1.0.0)
CyberLink LabelPrint 2.5 (Version: 2.5.5415)
CyberLink MediaEspresso 6.5 (Version: 6.5.3019_44673)
CyberLink Power2Go (Version: 7.0.0.2914)
CyberLink PowerDirector (Version: 8.0.4905d)
EasyWorship 2009 (Version: 2009.01.04)
Firebird SQL Server - MAGIX Edition (Version: 2.1.31.0)
Google Chrome (Version: 31.0.1650.63)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2817)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Internet Download Manager
K-Lite Mega Codec Pack 10.2.0 (Version: 10.2.0)
MAGIX Online Print Service (Version: 1.0.0.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
NVIDIA 3D Vision Driver 306.97 (Version: 306.97)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.12.0613)
NVIDIA PhysX System Software 9.12.0613 (Version: 9.12.0613)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.0697)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
PDF Settings (Version: 1.0)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.206)
Qualcomm Atheros Client Installation Program (Version: 10.0)
Realtek Ethernet Controller Driver (Version: 8.2.612.2012)
Realtek High Definition Audio Driver (Version: 6.0.1.6685)
Realtek PCIE Card Reader (Version: 6.2.8400.27024)
Winamp (Version: 5.65 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Driver Package - ASUS (ATP) Mouse  (10/29/2012 1.0.0.148) (Version: 10/29/2012 1.0.0.148)
WinFlash (Version: 2.41.1)
WinRAR 5.00 (64-bit) (Version: 5.00.0)

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 3981.44 MB
Available physical RAM: 2487.91 MB
Total Pagefile: 8077.44 MB
Available Pagefile: 6154.58 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.84 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:292.77 GB) (Free:209.95 GB) NTFS
2 Drive d: () (Fixed) (Total:292.96 GB) (Free:286.69 GB) NTFS
3 Drive e: () (Fixed) (Total:345.58 GB) (Free:345.45 GB) NTFS

========================= Users: ========================================

User accounts for \\USER-PC

Administrator            Aris S                   Guest                    
UpdatusUser              user                     


**** End of log ****
 


Edited by Ocean Sovereign, 10 January 2014 - 06:46 AM.


#4 Anshad Edavana

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Posted 10 January 2014 - 08:20 AM

Hi

 

The issue you are experiencing seems to be caused by Internet Downloading Manager.

fffff880`198a2178  fffff880`1a383300Unable to load image \SystemRoot\system32\DRIVERS\idmwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for idmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
 idmwfp+0x25300
fffff880`198a2180  4d554e5f`4d4f444e

Currently there seems to be some issues between IDM and Win8/Win8.1. Please uninstall IDM and report whether the BSOD stops.



#5 Johnsea

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Posted 20 January 2014 - 06:07 PM

You might have a memory problem.

I used to write device drivers for windows xp and 7. If my program access a memory location that did not exist (bug), I would get a BSOD with this error.






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