Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Vipre anti virus labeling AdwCleaner as malware trojan?


  • Please log in to reply
6 replies to this topic

#1 Cassi46

Cassi46

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:05 AM

Posted 09 January 2014 - 07:52 PM

I changed my anti virus to VIPRE ware and downloaded AdwCleaner also to clean out registry.  VIPRE prevented AdwCleaner from running and deleted it.  Reason: malware Trojan.  Anyone have experience with VIPRE ware or AdwCleaner?  What is your experience?   

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 TsVk!

TsVk!

    penguin farmer


  • Members
  • 6,230 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Antipodes
  • Local time:07:05 PM

Posted 09 January 2014 - 07:59 PM

It's a false positive, many malware removal tools have the ability to make major system changes, which AV's don't think comely. (or potentially dangerous)

 

I've had similar experiences... just make sure you only download from trusted sources, or even better the developers sites. This goes for all applications... never DL anything off C-Net or the like.


Welcome to BC :busy:



#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:05 AM

Posted 10 January 2014 - 04:50 PM

False detections by anti-virus programs for specialized fix tools are not uncommon.

Certain embedded files that are part of legitimate programs or specialized fix tools, may at times be detected by some anti-virus and anti-malware scanners as suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, whether files are compressed or packed, what behavior (routines, scripts, etc) it performs, any registry strings it may contain and the type of security engine that was used during the scan. Other legitimate files which may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access for scanning but often trigger alerts by anti-virus software.

When flagged by an anti-virus or security scanner, it's because the program includes features, behavior or files that appear suspicious or which can potentially be used for malicious purposes. Compressed and packed files in particular are often flagged as suspicious by security software because they have difficulty reading what is inside them. These detections do not necessarily mean the file is malicious or a bad program. It means it has the potential for being misused by others or that it was simply detected as suspicious or a threat due to the security program's heuristic analysis engine which provides the ability to detect possible new variants of malware. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. In these cases the detection is a "false positive" and can be ignored.

Most of the well known specialized tools we use as malware fighters are written by known experts at various security forums like Bleeping Computer, TechSupport, GeeksToGo, SypwareInfo and others so they can be trusted. Unfortunately, many of these tools are repeatedly falsely detected by various anti-virus programs from time to time.

The problem is really with the anti-virus vendors who keep targeting these embedded files and NOT with the tools themselves. We can inform the developers but they have encountered this issue many times before and in most cases there isn't much they can do about it. Once the detection is reported to the anti-virus vendor, they are usually quick to fix it by releasing an updated definition database.  

If you're attempting to download the file, either have your anti-virus ignore the detection or temporarily disable it until you download and run the tool.
 


.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#4 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:07:05 PM

Posted 10 January 2014 - 05:26 PM

Hi -

Totally agree that it is a False Positive ..........

 

You may note that when scanning with many tools (AdwCleaner and Junkware Removal Tool are just 2) the script may first read "Close all open programs and shut down any protection/security software now to avoid potential conflicts."

This link may be included to help you => How To Temporarily Disable Your Anti-virus

 

We use ESET Online Scanner quite often, and this always notes AdwCleaner if you have downloaded it.

 

Upload it to Virus Total or similar, and ESET and maybe another program will identify it as "suspect".

 

Thank You -



#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:05 AM

Posted 10 January 2014 - 05:41 PM

One more thing I fogot to mention...AdwCleaner is created by Xplode, a BC Security Colleague at Bleeping Computer. Rest assured our Security Colleagues are trustworthy and all the programs you can download from this site are malware free.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#6 Cassi46

Cassi46
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:05 AM

Posted 12 January 2014 - 09:52 PM

Hello, Cassi46 here.

Thank you all for replying I now have a better understanding of my problem... it is not really a problem... just one of not knowing what is happening.  If I am to take control of my computer, I am tired of online "fix your computer for $xxx"  and the like messing it up,  I had better stick around Bleeping Computer.  Again thank you for replying.  Cassi46

:bananas: 



#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:05 AM

Posted 13 January 2014 - 11:25 AM

You're welcome.

And yes, please visit BC as often as you want...it is the place to learn and get answers to your questions.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users