Hello shecatark -
I hope there is a simple way out, and we will try that first -
If you do not understand anything or have questions, please ask them.
Open Control Panel > Sounds and scroll (or arrow) down to "Open Program".
Is there an Icon beside this item, and can you click on > Test.
What sound do you hear ??
Now click on "Open Program", go to Sounds: below it, and click only on the Drop Down Arrow.
Move the slide beside the sound selections all the way to the top, and select None
Click Apply and OK so thet stay that way.
Go back to the Test item mentioned above, and tell me if it is still there.
Often these items just get "mixed up" with minor infections or problems.
I will leave a few clean-up scans after we finish this -
Thank You -