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Audio Ad's Playing in Background


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2 replies to this topic

#1 Mackaw

Mackaw

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  • Local time:10:12 PM

Posted 09 January 2014 - 02:52 PM

I have been reading a bunch of different threads with people having the same problem. Computer all of the sudden restarts then audio ads are playing in the background. So far I have tried running Malwarebytes, AVG and TDDSKILLER.

 

DDS Below:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.16385  BrowserJavaVersion: 10.45.2
Run by Jason at 14:50:06 on 2014-01-09
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.12264.6724 [GMT -5:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\AppleOSSMgr.exe
C:\Windows\system32\AppleTimeSrv.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe
C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Users\Jason\AppData\Local\Skillbrains\lightshot\4.4.2.10\LightShot.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Jason\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Jason\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [ManyCam] "C:\Program Files (x86)\ManyCam\Bin\ManyCam.exe" /silent
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [LightShot] C:\Users\Jason\AppData\Local\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue
uRun: [AdobeBridge] <no file>
mRun: [AdobeCEPServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Jason\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Jason\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Jason\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Serviio.lnk - C:\Program Files\Serviio\bin\ServiioConsole.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{02FC9023-5AD3-4907-A154-D1E8C1BA434F} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{02FC9023-5AD3-4907-A154-D1E8C1BA434F}\4646D2772747 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\Bootcamp.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AppleHFS;AppleHFS;C:\Windows\System32\drivers\AppleHFS.sys [2011-6-29 72024]
R0 AppleMNT;AppleMNT;C:\Windows\System32\drivers\AppleMNT.sys [2011-6-29 16216]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-10-24 194872]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-5 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-4 240920]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-8-27 203776]
R2 AppleOSSMgr;Apple OS Switch Manager;C:\Windows\System32\AppleOSSMgr.exe [2011-6-29 224640]
R2 AppleTimeSrv;Apple Time Service;C:\Windows\System32\AppleTimeSrv.exe [2011-6-29 111488]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 KeyAgent;KeyAgent;C:\Windows\System32\drivers\KeyAgent.sys [2011-6-29 17752]
R2 MacHALDriver;Mac HAL;C:\Windows\System32\drivers\MacHALDriver.sys [2011-6-29 22872]
R2 SplashtopRemoteService;Splashtop® Remote Service;C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe [2013-10-24 790880]
R2 SSUService;Splashtop Software Updater Service;C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [2013-10-8 609056]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-8-27 2655768]
R3 acpials;ALS Sensor Filter;C:\Windows\System32\drivers\acpials.sys [2009-7-14 9728]
R3 applebmt;Apple Wireless Mouse;C:\Windows\System32\drivers\applebmt.sys [2013-8-27 52736]
R3 AppleBtBc;Apple Broadcom Built-in Bluetooth;C:\Windows\System32\drivers\AppleBtBc.sys [2013-8-27 18944]
R3 CirrusFilter;CS420xLowerFilter;C:\Windows\System32\drivers\CS420x64.sys [2013-8-27 18432]
R3 ElgatoGC658Y;Elgato Game Capture;C:\Windows\System32\drivers\ElgatoGC658.sys [2013-9-17 50288]
R3 IRRemoteFlt;IR Receiver Filter Driver;C:\Windows\System32\drivers\IRFilter.sys [2013-8-27 18432]
R3 KeyMagic;USB Keyboard HID Filter;C:\Windows\System32\drivers\KeyMagic.sys [2013-8-27 32256]
R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-9-21 351520]
R3 LVUVC64;Logitech HD Pro Webcam C920(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-9-21 4763680]
R3 ManyCam;ManyCam Virtual Webcam;C:\Windows\System32\drivers\mcvidrv_x64.sys [2013-9-12 44928]
R3 mcaudrv_simple;ManyCam Virtual Microphone;C:\Windows\System32\drivers\mcaudrv_x64.sys [2013-1-31 28160]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-8 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S2 Serviio;Serviio;C:\Program Files\Serviio\bin\ServiioService.exe [2013-8-7 359936]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
.
=============== File Associations ===============
.
ShellExec: SC2Editor.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Editor.exe" "%1"
ShellExec: SC2Switcher.exe: open="C:/Program Files (x86)/StarCraft II/Support/SC2Switcher.exe" "%1"
.
=============== Created Last 30 ================
.
2014-01-09 19:18:30 -------- d-----w- C:\Program Files\CCleaner
2014-01-09 19:17:12 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-01-09 18:18:56 -------- d-----w- C:\Users\Jason\AppData\Roaming\AVG2014
2014-01-09 18:18:14 -------- d-----w- C:\Users\Jason\AppData\Roaming\TuneUp Software
2014-01-09 18:17:21 -------- d--h--w- C:\$AVG
2014-01-09 18:17:21 -------- d-----w- C:\ProgramData\AVG2014
2014-01-09 18:16:52 -------- d-----w- C:\Program Files (x86)\AVG
2014-01-09 17:58:46 -------- d-----w- C:\Users\Jason\AppData\Roaming\Malwarebytes
2014-01-09 17:58:34 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-01-09 17:58:34 -------- d-----w- C:\ProgramData\Malwarebytes
2014-01-09 17:58:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-09 17:45:28 -------- d--h--w- C:\ProgramData\Common Files
2014-01-09 17:45:28 -------- d-----w- C:\Users\Jason\AppData\Local\MFAData
2014-01-09 17:45:28 -------- d-----w- C:\Users\Jason\AppData\Local\Avg2014
2014-01-09 17:45:28 -------- d-----w- C:\ProgramData\MFAData
2014-01-09 17:12:14 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{148CEFB1-0C00-4423-AC67-B78433CC9BC7}\offreg.dll
2013-12-26 16:19:02 -------- d-----w- C:\Users\Jason\AppData\Local\Splashtop
2013-12-26 16:15:18 -------- d-----w- C:\ProgramData\Splashtop
2013-12-26 16:15:04 -------- d-----w- C:\Program Files (x86)\Splashtop
.
==================== Find3M  ====================
.
2013-11-06 02:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2013-11-05 02:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-11-01 04:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2013-11-01 03:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2013-10-25 03:25:58 194872 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
.
============= FINISH: 14:50:14.45 ===============
 

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,963 posts
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  • Local time:11:12 PM

Posted 14 January 2014 - 10:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,963 posts
  • OFFLINE
  •  
  • Gender:Male
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  • Local time:11:12 PM

Posted 20 January 2014 - 09:49 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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