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Posted 09 January 2014 - 01:56 PM
Posted 09 January 2014 - 02:22 PM
This most definitely would be the operating system.
Manufacturers don't include an installation disc with computers now, they leave a partition on the hdd with the System Recovery. You will find instructions for using this in your user manual. Since this computer is only a month old you won't lose much by doing this. This is your best shot.
I would suggest you do a repair installation. You can find instructions at Windows Eight Forums which includes a download of a ISO image which you will want to burn to a disc to create a bootable disc.
In the future, don't start a scan unless you have the time to allow it to finish running, and never stop a scan.
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
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