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Computer running very slow and internet not working - already run ComboFix


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3 replies to this topic

#1 insano

insano

  • Members
  • 4 posts
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  •  
  • Local time:06:13 AM

Posted 09 January 2014 - 10:12 AM

Hi Guys,

 

I'm trying to fix my old man's Toshiba laptop for him as it seems to have become infected with something nasty.  This "something" is causing the computer to run very, very slowly and is stopping access to the internet - the wireless and LAN connections both appear active however Internet Explorer, Firefox, Chrome, software updates etc. are all not working.

 

I ran Malwarebytes a few days ago which detected and removed a few problems but it still did not fix the speed or internet issues.  Norton 360 has also been running in the background and popped-up saying it had found and removed a virus of some sort.  In my own wisdom and impatience prior to seeking expert advice from here, I downloaded and ran ComboFix which took plenty of time to run but doesn't appear to have fixed the problems - hopefully I didn't do any damage!

 

The laptop in question is a Toshiba running Windows XP Professional.  I'm trying everything I can to fix it rather than format it given the amount of data / programs I'd have to reinstall upon wiping it clean.

 

Malwarebytes and Norton 360 aren't picking up any problems now even though the abovementioned problems still exist.

 

ComboFix and DDS logs are provided below as requested.  Let me know if you need any further info / logs. 

 

One interesting thing I noted was that the computer wouldn't allow me to enable Windows Firewall (Step 5 of the Prep Guide) as I kept getting the message "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service.  I suspect this is related to the problems currently being experienced.

 

 

Cheers

 

 

ComboFix:

 

ComboFix 14-01-08.02 - Owen 09/01/2014  22:54:33.2.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2408 [GMT 8:00]
Running from: c:\documents and settings\Owen\Desktop\comfix.exe
AV: AVG AntiVirus Free Edition 2014 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Disabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\jestertb.dll
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-09 to 2014-01-09  )))))))))))))))))))))))))))))))
.
.
2014-01-08 15:28 . 2014-01-08 16:16    --------    d-----w-    C:\comfix
2014-01-08 11:52 . 2014-01-08 11:52    --------    d-sh--w-    c:\documents and settings\Administrator\IETldCache
2014-01-07 13:34 . 2014-01-07 13:34    --------    d-----w-    c:\documents and settings\Owen\Application Data\Malwarebytes
2014-01-07 13:33 . 2014-01-07 13:33    --------    d-----w-    c:\documents and settings\All Users\Application Data\Malwarebytes
2014-01-07 13:33 . 2013-04-04 06:50    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-07 13:33 . 2014-01-07 13:33    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-12-23 15:11 . 2013-12-23 15:11    --------    d-----w-    c:\documents and settings\Owen\Application Data\AVG2014
2013-12-23 15:10 . 2013-12-23 15:10    --------    d-----w-    c:\documents and settings\Owen\Application Data\TuneUp Software
2013-12-23 15:09 . 2014-01-08 11:11    --------    d-----w-    c:\documents and settings\All Users\Application Data\AVG2014
2013-12-23 15:08 . 2014-01-08 10:48    --------    d-----w-    c:\documents and settings\Owen\Local Settings\Application Data\Avg2014
2013-12-23 15:08 . 2014-01-08 10:48    --------    d-----w-    c:\documents and settings\All Users\Application Data\MFAData
2013-12-23 15:08 . 2013-12-23 15:08    --------    d--h--w-    c:\documents and settings\All Users\Application Data\Common Files
2013-12-23 15:08 . 2013-12-23 15:08    --------    d-----w-    c:\documents and settings\Owen\Local Settings\Application Data\MFAData
2013-12-23 14:16 . 2014-01-08 12:30    --------    d-----w-    c:\documents and settings\Owen\Local Settings\Application Data\NPE
2013-12-17 01:34 . 2013-12-17 01:34    --------    d-----w-    c:\documents and settings\LocalService\Local Settings\Application Data\SearchProtect
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-19 03:55 . 2009-09-21 14:14    142936    ----a-w-    c:\windows\system32\drivers\SYMEVENT.SYS
2013-11-13 02:59 . 2008-02-19 22:58    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38 . 2008-02-19 22:58    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03 . 2009-04-20 02:59    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26 . 2008-02-19 22:58    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57 . 2008-02-19 22:58    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57 . 2008-02-19 22:58    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57 . 2008-02-19 22:58    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 07:57 . 2008-02-19 22:58    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 00:45 . 2008-02-19 22:58    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45 . 2008-02-19 22:58    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56 . 2008-02-19 22:58    278528    ----a-w-    c:\windows\system32\oakley.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]
"AnyDVD"="c:\program files\SlySoft\AnyDVD\AnyDVDtray.exe" [2011-11-03 5242488]
"MyTomTomSA.exe"="c:\program files\MyTomTom 3\MyTomTomSA.exe" [2013-05-23 455608]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-10-06 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2007-09-29 75136]
"DDWMon"="c:\program files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe" [2007-04-14 311296]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2007-04-10 159744]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2008-03-04 360448]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-12-06 1024000]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2006-10-22 620152]
"Easy-PrintToolBox"="c:\program files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE" [2004-01-14 409600]
"WD Anywhere Backup"="c:\program files\WD\WD Anywhere Backup\MemeoLauncher2.exe" [2009-04-17 197856]
"{B179023B-6238-4499-8F26-CD73E9D90E0A}"="c:\program files\Mediafour\MacDrive 7\MacDrive.exe" [2007-07-12 179288]
"MDGetStarted.exe"="c:\program files\Mediafour\MacDrive 7\MDGetStarted.exe" [2007-06-13 139264]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-26 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"autodetect"="c:\windows\system32\SupportAppXL\AutoDect.exe" [2008-08-07 91648]
"IJNetworkScannerSelectorEX"="c:\program files\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" [2011-01-15 452016]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-11 253816]
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"DisallowRun"= 0 (0x0)
"HideClock"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute    REG_MULTI_SZ       'autocheck autochk *'
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Speed Launcher.lnk
backup=c:\windows\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Synchronizer.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Acrobat Synchronizer.lnk
backup=c:\windows\pss\Adobe Acrobat Synchronizer.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 10:43    69632    ----a-w-    c:\windows\Alcmtr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12    15360    ----a-w-    c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2012-08-21 12:10    116648    ----atw-    c:\documents and settings\Owen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-02-05 03:34    162328    ----a-w-    c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-02-05 03:34    141848    ----a-w-    c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-02-05 03:34    137752    ----a-w-    c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2008-01-29 07:47    16859648    ----a-w-    c:\windows\RTHDCPL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-10-06 02:31    68856    ----a-w-    c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TPSMain]
2007-10-08 05:02    262144    ----a-w-    c:\windows\system32\TPSMain.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 MDFSYSNT;MacDrive file system driver;c:\windows\system32\drivers\MDFSYSNT.SYS [5/09/2007 3:01 PM 277888]
R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.sys [28/02/2007 11:15 AM 19072]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\1501000.012\SymDS.sys [19/11/2013 11:54 AM 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\1501000.012\SymEFA.sys [19/11/2013 11:54 AM 935512]
R1 BHDrvx86;BHDrvx86;c:\program files\Norton 360\NortonData\21.1.0.18\Definitions\BASHDefs\20131203.001\BHDrvx86.sys [4/12/2013 2:27 AM 1098968]
R1 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\N360\1501000.012\ccSetx86.sys [19/11/2013 11:54 AM 127064]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\1501000.012\Ironx86.sys [19/11/2013 11:54 AM 206936]
R2 MacDriveService;MacDriveService;c:\program files\Mediafour\MacDrive 7\MacDriveService.exe [1/05/2007 2:55 PM 143360]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\WD\WD Anywhere Backup\MemeoBackgroundService.exe [18/04/2009 1:51 AM 25824]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\21.1.0.18\N360.exe [19/11/2013 11:54 AM 264360]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [27/03/2007 4:22 AM 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [20/02/2007 4:15 AM 134016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [21/11/2013 11:04 AM 108120]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [20/02/2008 11:01 AM 5888]
R3 IDSxpx86;IDSxpx86;c:\program files\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20131216.001\IDSXpx86.sys [17/12/2013 11:53 AM 382608]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [7/01/2014 9:33 PM 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [7/01/2014 9:33 PM 701512]
S3 EraserUtilDrv10910;EraserUtilDrv10910;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10910.sys --> c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilDrv10910.sys [?]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [23/01/2013 10:25 AM 7680]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [7/01/2014 9:33 PM 22856]
S3 MFE_RR;MFE_RR;\??\c:\docume~1\Owen\LOCALS~1\Temp\mfe_rr.sys --> c:\docume~1\Owen\LOCALS~1\Temp\mfe_rr.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [6/05/2008 4:06 PM 11520]
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4012510992-548639948-2589727532-1005Core.job
- c:\documents and settings\Owen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-08-21 12:10]
.
2014-01-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4012510992-548639948-2589727532-1005UA.job
- c:\documents and settings\Owen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2012-08-21 12:10]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
.
.
------- File Associations -------
.
.scr=AutoCADScriptFile
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-01-09 22:59
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\21.1.0.18\N360.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\N360\1501000.012\SYMTDI.SYS"
"TrustedImagePaths"="c:\program files\Norton 360\Engine\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2014-01-09  23:01:16
ComboFix-quarantined-files.txt  2014-01-09 15:01
ComboFix2.txt  2014-01-08 16:15
.
Pre-Run: 155,525,910,528 bytes free
Post-Run: 155,512,815,616 bytes free
.
- - End Of File - - 2CF0E35A127EC206CC0F9A05B0066090
09CE7397AF23D4C0B331B89D0297CC7E
 

DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Owen at 23:07:18 on 2014-01-09
#Option MBR scan  is disabled.
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2367 [GMT 8:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Enabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Mediafour\MacDrive 7\MacDrive.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\SupportAppXL\AutoDect.exe
C:\Program Files\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe
C:\Program Files\Norton 360\Engine\21.1.0.18\N360.exe
C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Norton 360\Engine\21.1.0.18\N360.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\21.1.0.18\ips\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Easy-WebPrint: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [MyTomTomSA.exe] "c:\program files\mytomtom 3\MyTomTomSA.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [ITSecMng] c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe /START
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon
mRun: [WD Anywhere Backup] c:\program files\wd\wd anywhere backup\MemeoLauncher2.exe --silent
mRun: [{B179023B-6238-4499-8F26-CD73E9D90E0A}] "c:\program files\mediafour\macdrive 7\MacDrive.exe"
mRun: [MDGetStarted.exe] "c:\program files\mediafour\macdrive 7\MDGetStarted.exe" /auto
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [autodetect] c:\windows\system32\supportappxl\AutoDect.exe
mRun: [IJNetworkScannerSelectorEX] c:\program files\canon\ij network scanner selector ex\CNMNSST.exe /FORCE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: DisallowRun = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: HideClock = dword:0
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MDFSYSNT;MacDrive file system driver;c:\windows\system32\drivers\MDFSYSNT.SYS [2007-9-5 277888]
R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.sys [2007-2-28 19072]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1501000.012\SymDS.sys [2013-11-19 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1501000.012\SymEFA.sys [2013-11-19 935512]
R1 BHDrvx86;BHDrvx86;c:\program files\norton 360\nortondata\21.1.0.18\definitions\bashdefs\20131203.001\BHDrvx86.sys [2013-12-4 1098968]
R1 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\n360\1501000.012\ccSetx86.sys [2013-11-19 127064]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1501000.012\Ironx86.sys [2013-11-19 206936]
R2 MacDriveService;MacDriveService;c:\program files\mediafour\macdrive 7\MacDriveService.exe [2007-5-1 143360]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\wd\wd anywhere backup\MemeoBackgroundService.exe [2009-4-18 25824]
R2 N360;Norton 360;c:\program files\norton 360\engine\21.1.0.18\N360.exe [2013-11-19 264360]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-27 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-20 134016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-11-21 108120]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-20 5888]
R3 IDSxpx86;IDSxpx86;c:\program files\norton 360\nortondata\21.1.0.18\definitions\ipsdefs\20131216.001\IDSXpx86.sys [2013-12-17 382608]
R3 NAVENG;NAVENG;c:\program files\norton 360\nortondata\21.1.0.18\definitions\virusdefs\20131216.038\NAVENG.SYS [2013-12-18 93272]
R3 NAVEX15;NAVEX15;c:\program files\norton 360\nortondata\21.1.0.18\definitions\virusdefs\20131216.038\NAVEX15.SYS [2013-12-18 1612376]
S2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-1-7 418376]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-1-7 701512]
S3 EraserUtilDrv10910;EraserUtilDrv10910;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv10910.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv10910.sys [?]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2013-1-23 7680]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-1-7 22856]
S3 MFE_RR;MFE_RR;\??\c:\docume~1\owen\locals~1\temp\mfe_rr.sys --> c:\docume~1\owen\locals~1\temp\mfe_rr.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile=c:\windows\system32\notepad.exe "%1"
ShellExec: regsvr32.exe: RegDLL=regsvr32 %1
ShellExec: regsvr32.exe: UnRegDLL=regsvr32 /u %1
.
=============== Created Last 30 ================
.
2014-01-08 15:28:52    98816    ----a-w-    c:\windows\sed.exe
2014-01-08 15:28:52    256000    ----a-w-    c:\windows\PEV.exe
2014-01-08 15:28:52    208896    ----a-w-    c:\windows\MBR.exe
2014-01-08 15:28:00    --------    d-----w-    C:\comfix
2014-01-07 13:34:03    --------    d-----w-    c:\documents and settings\owen\application data\Malwarebytes
2014-01-07 13:33:27    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes
2014-01-07 13:33:07    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-07 13:33:05    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-12-23 15:11:01    --------    d-----w-    c:\documents and settings\owen\application data\AVG2014
2013-12-23 15:10:41    --------    d-----w-    c:\documents and settings\owen\application data\TuneUp Software
2013-12-23 15:09:20    --------    d-----w-    c:\documents and settings\all users\application data\AVG2014
2013-12-23 15:08:17    --------    d--h--w-    c:\documents and settings\all users\application data\Common Files
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\owen\local settings\application data\MFAData
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\owen\local settings\application data\Avg2014
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\all users\application data\MFAData
2013-12-23 14:16:30    --------    d-----w-    c:\documents and settings\owen\local settings\application data\NPE
.
==================== Find3M  ====================
.
2013-11-19 03:55:18    142936    ----a-w-    c:\windows\system32\drivers\SYMEVENT.SYS
2013-11-13 02:59:42    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26:17    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57:34    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57:33    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 07:57:33    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45:49    172032    ----a-w-    c:\windows\system32\scrrun.dll
2013-10-12 15:56:19    278528    ----a-w-    c:\windows\system32\oakley.dll
.
============= FINISH: 23:07:27.54 ===============
 



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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 14 January 2014 - 10:15 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 insano

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Posted 14 January 2014 - 10:36 AM

Hello HelpBot,

 

As per my original post:

 

I'm trying to fix my old man's Toshiba laptop for him as it seems to have become infected with something nasty.  This "something" is causing the computer to run very slowly and is stopping access to the internet - the wireless and LAN connections both appear active however Internet Explorer, Firefox, Chrome, software updates etc. are all not working.

 

I ran Malwarebytes a few days ago which detected and removed a few problems but it still did not fix the speed or internet issues.  Norton 360 has also been running in the background and popped-up saying it had found and removed a virus of some sort.  In my own wisdom and impatience prior to seeking expert advice from here, I downloaded and ran ComboFix which took plenty of time to run but doesn't appear to have fixed the problems - hopefully I didn't do any damage!

 

The laptop in question is a Toshiba running Windows XP Professional.  I'm trying everything I can to fix it rather than format it given the amount of data / programs I'd have to reinstall upon wiping it clean.

 

Malwarebytes and Norton 360 aren't picking up any problems now even though the abovementioned problems still exist.

 

Original ComboFix and DDS logs are provided in my first post as requested.  A new DDS log as per your latest request is provided below. Let me know if you need any further info / logs. 

 

One interesting thing I noted was that the computer wouldn't allow me to enable Windows Firewall (Step 5 of the Prep Guide) as I kept getting the message "Windows cannot start the Windows Firewall/Internet Connection Sharing (ICS) service.  I suspect this is related to the problems currently being experienced.

 

New DDS Log:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Owen at 23:30:44 on 2014-01-14
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2295 [GMT 8:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton 360 *Enabled/Outdated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Mediafour\MacDrive 7\MacDrive.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\SupportAppXL\AutoDect.exe
C:\Program Files\Canon\IJ Network Scanner Selector EX\CNMNSST.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Mediafour\MacDrive 7\MacDriveService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\MyTomTom 3\MyTomTomSA.exe
C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Norton 360\Engine\21.1.0.18\N360.exe
C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\TODDSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\WD\WD Anywhere Backup\MemeoBackup.exe
C:\Program Files\Norton 360\Engine\21.1.0.18\N360.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\21.1.0.18\ips\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Easy-WebPrint: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\21.1.0.18\CoIEPlg.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [MyTomTomSA.exe] "c:\program files\mytomtom 3\MyTomTomSA.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ITSecMng] c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe /START
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon
mRun: [WD Anywhere Backup] c:\program files\wd\wd anywhere backup\MemeoLauncher2.exe --silent
mRun: [{B179023B-6238-4499-8F26-CD73E9D90E0A}] "c:\program files\mediafour\macdrive 7\MacDrive.exe"
mRun: [MDGetStarted.exe] "c:\program files\mediafour\macdrive 7\MDGetStarted.exe" /auto
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [autodetect] c:\windows\system32\supportappxl\AutoDect.exe
mRun: [IJNetworkScannerSelectorEX] c:\program files\canon\ij network scanner selector ex\CNMNSST.exe /FORCE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: DisallowRun = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: HideClock = dword:0
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MDFSYSNT;MacDrive file system driver;c:\windows\system32\drivers\MDFSYSNT.SYS [2007-9-5 277888]
R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.sys [2007-2-28 19072]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1501000.012\SymDS.sys [2013-11-19 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1501000.012\SymEFA.sys [2013-11-19 935512]
R1 BHDrvx86;BHDrvx86;c:\program files\norton 360\nortondata\21.1.0.18\definitions\bashdefs\20131203.001\BHDrvx86.sys [2013-12-4 1098968]
R1 ccSet_N360;N360 Settings Manager;c:\windows\system32\drivers\n360\1501000.012\ccSetx86.sys [2013-11-19 127064]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1501000.012\Ironx86.sys [2013-11-19 206936]
R2 MacDriveService;MacDriveService;c:\program files\mediafour\macdrive 7\MacDriveService.exe [2007-5-1 143360]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-1-7 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-1-7 701512]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\wd\wd anywhere backup\MemeoBackgroundService.exe [2009-4-18 25824]
R2 N360;Norton 360;c:\program files\norton 360\engine\21.1.0.18\N360.exe [2013-11-19 264360]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2007-3-27 105856]
R2 trudf;TOSHIBA DVD-RAM UDF File System Driver;c:\windows\system32\drivers\trudf.sys [2007-2-20 134016]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-11-21 108120]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-2-20 5888]
R3 IDSxpx86;IDSxpx86;c:\program files\norton 360\nortondata\21.1.0.18\definitions\ipsdefs\20131216.001\IDSXpx86.sys [2013-12-17 382608]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-1-7 22856]
R3 NAVENG;NAVENG;c:\program files\norton 360\nortondata\21.1.0.18\definitions\virusdefs\20131216.038\NAVENG.SYS [2013-12-18 93272]
R3 NAVEX15;NAVEX15;c:\program files\norton 360\nortondata\21.1.0.18\definitions\virusdefs\20131216.038\NAVEX15.SYS [2013-12-18 1612376]
S3 EraserUtilDrv10910;EraserUtilDrv10910;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv10910.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv10910.sys [?]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2013-1-23 7680]
S3 MFE_RR;MFE_RR;\??\c:\docume~1\owen\locals~1\temp\mfe_rr.sys --> c:\docume~1\owen\locals~1\temp\mfe_rr.sys [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== File Associations ===============
.
FileExt: .scr: AutoCADScriptFile=c:\windows\system32\notepad.exe "%1"
ShellExec: regsvr32.exe: RegDLL=regsvr32 %1
ShellExec: regsvr32.exe: UnRegDLL=regsvr32 /u %1
.
=============== Created Last 30 ================
.
2014-01-08 15:28:52    98816    ----a-w-    c:\windows\sed.exe
2014-01-08 15:28:52    256000    ----a-w-    c:\windows\PEV.exe
2014-01-08 15:28:52    208896    ----a-w-    c:\windows\MBR.exe
2014-01-08 15:28:00    --------    d-----w-    C:\comfix
2014-01-07 13:34:03    --------    d-----w-    c:\documents and settings\owen\application data\Malwarebytes
2014-01-07 13:33:27    --------    d-----w-    c:\documents and settings\all users\application data\Malwarebytes
2014-01-07 13:33:07    22856    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-07 13:33:05    --------    d-----w-    c:\program files\Malwarebytes' Anti-Malware
2013-12-23 15:11:01    --------    d-----w-    c:\documents and settings\owen\application data\AVG2014
2013-12-23 15:10:41    --------    d-----w-    c:\documents and settings\owen\application data\TuneUp Software
2013-12-23 15:09:20    --------    d-----w-    c:\documents and settings\all users\application data\AVG2014
2013-12-23 15:08:17    --------    d--h--w-    c:\documents and settings\all users\application data\Common Files
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\owen\local settings\application data\MFAData
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\owen\local settings\application data\Avg2014
2013-12-23 15:08:17    --------    d-----w-    c:\documents and settings\all users\application data\MFAData
2013-12-23 14:16:30    --------    d-----w-    c:\documents and settings\owen\local settings\application data\NPE
.
==================== Find3M  ====================
.
2013-11-19 03:55:18    142936    ----a-w-    c:\windows\system32\drivers\SYMEVENT.SYS
2013-11-13 02:59:42    150528    ----a-w-    c:\windows\system32\imagehlp.dll
2013-11-07 05:38:51    591360    ----a-w-    c:\windows\system32\rpcrt4.dll
2013-11-06 01:03:31    7168    ----a-w-    c:\windows\system32\xpsp4res.dll
2013-10-30 02:26:17    1879040    ----a-w-    c:\windows\system32\win32k.sys
2013-10-29 07:57:34    920064    ----a-w-    c:\windows\system32\wininet.dll
2013-10-29 07:57:33    43520    ------w-    c:\windows\system32\licmgr10.dll
2013-10-29 07:57:33    18944    ----a-w-    c:\windows\system32\corpol.dll
2013-10-29 07:57:33    1469440    ------w-    c:\windows\system32\inetcpl.cpl
2013-10-29 00:45:02    385024    ------w-    c:\windows\system32\html.iec
2013-10-23 23:45:49    172032    ----a-w-    c:\windows\system32\scrrun.dll
.
============= FINISH: 23:32:26.14 ===============
 

Thanks in advance for your help!



#4 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 19 January 2014 - 10:20 AM

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