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Redirection from www.costco.com to costco.com.mx


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15 replies to this topic

#1 greybeard9665

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Posted 09 January 2014 - 03:36 AM

Often, but not always, when we try to access www.costco.com (Costco's American site), we are redirected to costco.com.mx, which appears to be Costco's Mexican site. We have noticed this on two computers, one running Windows 7 and one running Windows 8. First observed about five days ago, it happens most of the time but not all the time. I have scanned the Windows 7 with Microsoft Security Essentials (quick scan) and Malwarebytes (quick scan), but no virus was found. 

 

I am not smart enough to figure out whether this is a problem with my PCs, my network, or my ISP. I would appreciate any guidance that folks can give me.

 



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#2 cryptodan

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Posted 09 January 2014 - 06:18 AM

I would like to ask do you live in Mexico?

#3 InadequateInfirmity

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Posted 09 January 2014 - 06:20 AM

Deleted please follow the guidance of the above poster.

 

 

 

Edited: To delete instructions beat me to it.


Edited by InadequateInfirmity, 09 January 2014 - 06:21 AM.


#4 greybeard9665

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Posted 09 January 2014 - 11:07 PM

I do not live in Mexico; I live in Southern California near Los Angeles.



#5 cryptodan

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Posted 10 January 2014 - 10:44 PM

Please download MiniToolBox, and save it to your desktop and run it, and checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#6 greybeard9665

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Posted 11 January 2014 - 10:37 PM

Result.txt appears below.
 
MiniToolBox by Farbar  Version: 18-12-2013
Ran by Paul (administrator) on 11-01-2014 at 19:29:58
Running from "C:\Users\Paul\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Viscosity Virtual Adapter V9.1 = WiTopia (Hardware not present)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Hardware not present)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 42 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.202 metric=1 publish=Yes
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.56.1 metric=1 publish=Yes
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.0.104 metric=1 publish=Yes
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : PaulLaptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Peer-Peer
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 42:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 70-1A-04-2C-14-9F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : 70-1A-04-2C-14-9F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::25f7:58c2:b755:c2eb%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, January 11, 2014 7:20:51 PM
   Lease Expires . . . . . . . . . . : Saturday, January 11, 2014 11:20:54 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 225450500
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-58-D8-2C-00-25-64-5B-AD-DC
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
   Physical Address. . . . . . . . . : 00-25-64-5B-AD-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{9ADF787D-5CFC-42E7-B8D4-30657C167872}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:f5:1b41:3f57:ff98(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::f5:1b41:3f57:ff98%66(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Reusable ISATAP Interface {9130DD3F-15DE-4592-A8EC-FEA18C81FB93}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{B8F408BE-B940-406A-8F23-9BB910ED3881}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{8D636255-3C3A-477A-ACAF-0AE9762009C5}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  
Address:  192.168.0.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  74.125.224.35
 74.125.224.41
 74.125.224.36
 74.125.224.46
 74.125.224.37
 74.125.224.39
 74.125.224.40
 74.125.224.34
 74.125.224.33
 74.125.224.38
 74.125.224.32
 
 
Pinging google.com [74.125.224.32] with 32 bytes of data:
Reply from 74.125.224.32: bytes=32 time=28ms TTL=56
Reply from 74.125.224.32: bytes=32 time=28ms TTL=56
 
Ping statistics for 74.125.224.32:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 28ms, Average = 28ms
Server:  
Address:  192.168.0.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=72ms TTL=49
Reply from 206.190.36.45: bytes=32 time=71ms TTL=49
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 72ms, Average = 71ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 55...70 1a 04 2c 14 9f ......Microsoft Virtual WiFi Miniport Adapter
 11...70 1a 04 2c 14 9f ......Dell Wireless 1397 WLAN Mini-Card
 10...00 25 64 5b ad dc ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
  1...........................Software Loopback Interface 1
 68...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 66...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 63...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 67...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 69...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 65...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.103     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0    192.168.0.104    192.168.0.103     26
      192.168.0.0    255.255.255.0         On-link     192.168.0.103    281
    192.168.0.103  255.255.255.255         On-link     192.168.0.103    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.103    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.103    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.103    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0    192.168.1.202       1
      169.254.0.0      255.255.0.0     192.168.56.1       1
      169.254.0.0      255.255.0.0    192.168.0.104       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 66     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 66     58 2001::/32                On-link
 66    306 2001:0:9d38:6abd:f5:1b41:3f57:ff98/128
                                    On-link
 11    281 fe80::/64                On-link
 66    306 fe80::/64                On-link
 66    306 fe80::f5:1b41:3f57:ff98/128
                                    On-link
 11    281 fe80::25f7:58c2:b755:c2eb/128
                                    On-link
  1    306 ff00::/8                 On-link
 66    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4243
 
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4243
 
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3245
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3245
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2122
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2122
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999
 
 
System errors:
=============
Error: (01/11/2014 02:34:49 PM) (Source: Virtual Disk Service) (User: )
Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
 
Error: (01/11/2014 11:38:40 AM) (Source: Virtual Disk Service) (User: )
Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
 
Error: (01/09/2014 08:53:07 PM) (Source: Virtual Disk Service) (User: )
Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
 
Error: (01/09/2014 08:51:40 PM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service failed to start due to the following error: 
%%1053
 
Error: (01/09/2014 08:51:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Garmin Core Update Service service to connect.
 
Error: (01/09/2014 08:12:19 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk7\DR7.
 
Error: (01/09/2014 07:53:18 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (01/09/2014 07:53:17 PM) (Source: Virtual Disk Service) (User: )
Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
 
Error: (01/09/2014 07:53:17 PM) (Source: VDS Basic Provider) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (01/08/2014 09:49:57 PM) (Source: Service Control Manager) (User: )
Description: The Garmin Core Update Service service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4243
 
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4243
 
Error: (01/11/2014 05:51:27 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3245
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3245
 
Error: (01/11/2014 05:51:26 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2122
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2122
 
Error: (01/11/2014 05:51:25 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (01/11/2014 05:51:24 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 999
 
 
CodeIntegrity Errors:
===================================
  Date: 2012-09-08 09:28:13.246
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:28:13.074
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:28:12.934
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:28:12.778
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:23:05.157
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:23:04.966
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:23:04.786
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-09-08 09:23:04.618
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-07-24 22:55:04.801
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-07-24 22:55:04.629
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Unlocker\UnlockerDriver5.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (Version: 6.2.1)
6400_Help (Version: 1.00.0000)
7-Zip 4.65 (x64 edition) (Version: 4.65.00.0)
Adobe AIR (Version: 2.5.1.17730)
Adobe Digital Editions
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader X (10.1.8) (Version: 10.1.8)
Advanced Audio FX Engine (Version: 1.12.05)
Advanced IP Scanner (Version: 2.2.224)
Agent Ransack 2010 (64-bit)
Amazon Kindle
AnswerWorks 5.0 English Runtime (Version: 008.000.0003)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
ASUS RT-N12 Wireless Router Utilities (Version: 4.2.6.7)
AutoIt v3.3.6.1
Bing Bar (Version: 7.0.850.0)
BitPim 1.0.7 (Version: 1.0.7)
Bonjour (Version: 3.0.0.10)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 130.0.000.000)
BPDSoftware_Ini (Version: 1.00.0000)
California 24k Topo Map
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 2.1
Canon MX860 series MP Drivers
Canon PowerShot SX260 HS and SX240 HS Camera User Guide (Version: 1.0.0.9)
Canon Utilities CameraWindow DC 8 (Version: 8.7.0.11)
Canon Utilities ImageBrowser EX (Version: 1.2.1.13)
Canon Utilities My Printer
Canon Utilities PhotoStitch (Version: 3.1.23.47)
CCleaner (Version: 3.10)
Choice Guard (Version: 1.2.87.0)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CloudReading (Version: 1.1.47.1220)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 2.25)
Dell DataSafe Local Backup (Version: 9.3.94)
Dell Dock (Version: 2.0.0)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Touchpad (Version: 7.104.115.102)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DiskAid 6.5.3.0 (Version: 6.5.3.0)
DVD Decrypter (Remove Only)
Elevated Installer (Version: 2.2.21)
Eraser 5.8.7 (Version: Eraser 5.8.7)
ESET Online Scanner v3
Febooti fileTweak Hash and CRC (Version: 3.0.0)
FileZilla Client 3.7.3 (Version: 3.7.3)
FileZilla Server (Version: beta 0.9.42)
Find and Mount 2.32 (Version: 2.32)
Foxit Reader (Version: 6.1.2.1224)
Garmin BaseCamp (Version: 4.0.2)
Garmin City Navigator North America NT 2011.20 Update (Version: 14.20.0.0)
Garmin City Navigator North America NT 2011.31 Update (Version: 14.30.0.0)
Garmin City Navigator North America NT 2011.40 Update (Version: 14.40.0.0)
Garmin City Navigator North America NT 2013.20 Update (Version: 16.20.0.0)
Garmin City Navigator North America NT 2014.20 Update (Version: 17.20.0.0)
Garmin Communicator Plugin (Version: 2.9.2)
Garmin Communicator Plugin x64 (Version: 4.0.3)
Garmin Express (Version: 2.2.21)
Garmin Express Tray (Version: 2.2.21)
Garmin MapInstall (Version: 4.0.3)
Garmin Update Service (Version: 2.2.21)
Garmin USB Drivers (Version: 2.3.1.0)
Garmin WebUpdater (Version: 2.5.6)
Gizmo Central (Version: v2.7.9)
Google Chrome (Version: 31.0.1650.63)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
GooReader (Version: 4.0)
GoToAssist 8.0.0.514
HandBrake 0.9.8 (Version: 0.9.8)
HashOnClick
HP Officejet J6400 Series (Version: 13.0)
IHA_MessageCenter (Version: 1.1.0)
ImgBurn (Version: 2.5.7.0)
inSSIDer (Version: 1.2.6)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1994)
Intel® Rapid Storage Technology (Version: 10.5.0.1029)
Intel® Matrix Storage Manager
Internet TV for Windows Media Center (Version: 3.2.1.0)
iTunes (Version: 11.1.3.8)
iWisoft Free Video Converter 1.2 (Version: 1.2)
J6400_Basic (Version: 130.0.000.000)
Junk Mail filter update (Version: 14.0.8050.1202)
LastPass (uninstall only)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Logitech Unifying Software 2.10 (Version: 2.10.37)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office XP Professional (Version: 10.0.6626.0)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework 2.0 Core Components (x64) ENU  (Version: 2.0.1578.0)
Microsoft Sync Framework 2.0 Provider Services (x64) ENU  (Version: 2.0.1578.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Motorola Driver Installation 4.6.5 (Version: 4.6.5)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
Mozilla Thunderbird 24.2.0 (x86 en-US) (Version: 24.2.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Network64 (Version: 130.0.579.000)
NirSoft BlueScreenView
nLite 1.4.9.1 (Version: 1.4.9.1)
Nmap 6.25
Notepad++ (Version: 5.9.6.2)
Nuance PDF Reader (Version: 6.00.0041)
OLYMPUS Digital Camera Updater (Version: 1.0.0)
OLYMPUS Viewer 2 (Version: 1.0.0)
OmniFormat
OpenDNS Updater 2.2.1 (Version: 2.2.1)
Oracle VM VirtualBox 4.2.4 (Version: 4.2.4)
PacketTrap pt360 Tool Suite (Version: 2.3.11114)
Paragon Backup & Recovery™ 2011 (Advanced) Free (Version: 90.00.0003)
PDF To Excel Converter V3.0
Pdf995
PDFCreator (Version: 1.3.0)
PDF-Viewer (Version: 2.0.57.0)
PMB (Version: 5.5.02.12220)
PMB Updater (Version: 5.6.02.06270)
PowerDVD DX (Version: 8.3.5424)
Primo (Version: 1.00.0000)
Quickset64 (Version: 9.6.6)
QuickTime (Version: 7.74.80.86)
R for Windows 2.11.1 (Version: 2.11.1)
R for Windows 2.15.2 (Version: 2.15.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
RealUpgrade 1.1 (Version: 1.1.0)
Recuva (Version: 1.43)
Revo Uninstaller 1.92 (Version: 1.92)
Roadkil's Disk Image Version 1.6
Roxio Burn (Version: 1.0)
Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
Runtime (Version: 1.00.0000)
Scan (Version: 13.0.0.0)
SDFormatter (Version: 4.0.0)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SoftMaker Office 2008 (C:\Program Files (x86)\SoftMaker Office 2008)
Some PDF to Txt Converter 2.0
SX Virtual Link (Version: 3.6.2)
SyncBackFree (Version: 6.5.4.0)
SyncToy 2.1 (x64) (Version: 2.1.0)
Toolbox (Version: 130.0.648.000)
TrueCrypt (Version: 7.0)
TurboTax 2008
TurboTax 2008 wcaiper (Version: 008.000.0141)
TurboTax 2008 WinPerFedFormset (Version: 008.000.0341)
TurboTax 2008 WinPerProgramHelp (Version: 008.000.0219)
TurboTax 2008 WinPerReleaseEngine (Version: 008.000.0197)
TurboTax 2008 WinPerTaxSupport (Version: 008.000.1007)
TurboTax 2008 WinPerUserEducation (Version: 008.000.0433)
TurboTax 2008 wrapper (Version: 008.000.0065)
TurboTax 2009
TurboTax 2009 wcaiper (Version: 009.000.1050)
TurboTax 2009 WinPerFedFormset (Version: 009.000.2881)
TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328)
TurboTax 2009 WinPerTaxSupport (Version: 009.000.0245)
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax 2010
TurboTax 2010 wcaiper (Version: 010.000.1691)
TurboTax 2010 WinPerFedFormset (Version: 010.000.5108)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0501)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0219)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 wcaiper (Version: 011.000.1647)
TurboTax 2011 WinPerFedFormset (Version: 011.000.2999)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0474)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0214)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 wcaiper (Version: 012.000.1430)
TurboTax 2012 wctiper (Version: 012.000.1346)
TurboTax 2012 WinPerFedFormset (Version: 012.000.2114)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0451)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0179)
TurboTax 2012 wrapper (Version: 012.000.0127)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
WebReg (Version: 130.0.132.017)
WIDCOMM Bluetooth Software (Version: 6.2.1.2600)
Wi-Fi Connect (Version: 2.20.0229.0817)
Windows 7 USB/DVD Download Tool (Version: 1.0.30)
Windows Driver Package - Broadcom (BTHUSB) Bluetooth  (04/08/2010 6.3.5.430) (Version: 04/08/2010 6.3.5.430)
Windows Driver Package - Broadcom Bluetooth  (06/15/2009 6.2.0.9000) (Version: 06/15/2009 6.2.0.9000)
Windows Driver Package - Broadcom Bluetooth  (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (Version: 04/19/2012 2.3.1.0)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (Version: 09/09/2009 1.0.0.0)
Windows Live Call (Version: 14.0.8050.1202)
Windows Live Communications Platform (Version: 14.0.8050.1202)
Windows Live Essentials (Version: 14.0.8050.1202)
Windows Live Mail (Version: 14.0.8050.1202)
Windows Live Messenger (Version: 14.0.8050.1202)
Windows Live Photo Gallery (Version: 14.0.8051.1204)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8050.1202)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8050.1202)
Windows Media Center Add-in for Flash (Version: 3.1.1.0)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WiTopia (Version: 2.1.3.157)
Wondershare LiveBoot 2012 (Build 7.0.1)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 4056.36 MB
Available physical RAM: 2471.62 MB
Total Pagefile: 8110.91 MB
Available Pagefile: 6216.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.25 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:446.59 GB) (Free:239.74 GB) NTFS
3 Drive f: (Elements) (Fixed) (Total:1863.01 GB) (Free:502.03 GB) NTFS
4 Drive j: (KINGSTON) (Removable) (Total:29.06 GB) (Free:12.88 GB) FAT32
5 Drive k: (SANDISK) (Fixed) (Total:29.8 GB) (Free:15.35 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\PAULLAPTOP
 
Administrator            Guest                    Paul                     
 
 
**** End of log ****


#7 cryptodan

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Posted 11 January 2014 - 10:44 PM

I see you have Virtual Box installed, does this redirect happen in the guest session there?

#8 greybeard9665

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Posted 12 January 2014 - 01:22 AM

Yes.



#9 cryptodan

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Posted 12 January 2014 - 01:57 AM

Please reset your router back to factory settings.

#10 greybeard9665

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Posted 12 January 2014 - 09:25 PM

Did the following today:

 

1. Reset gateway router to factory settings. Did not cure problem. (My network has a second router to run the network itself.)

2. Reloaded router firmware--disabled Verizon DSL connection in the process.

3. Got Verizon technical support to reestablish DSL connection. Problem still present, so I assume that reloading router firmware did not cure problem. Verizon claims it is a problem with Costco's site.

4. Changed DNS settings on Verizon DSL router to OpenDNS servers. Problem still present. 

5. Offline, scanned computer with Microsoft Security Essentials and Malwarebytes Anti-Malware. No viruses revealed. 

 

Maybe Verizon is correct. Or maybe not. 



#11 cryptodan

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Posted 12 January 2014 - 09:41 PM

Bring up a command prompt and type in the following:

nslookup www.costco.com and post the results.

#12 greybeard9665

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Posted 12 January 2014 - 10:56 PM

Executed command twice, the results appear below. 192.168.0.1 is the address of the router running my local network.

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\XXXX>cd Documents\Verizon
 
C:\Users\XXXX\Documents\Verizon>nslookup www.costco.com
Server:  UnKnown
Address:  192.168.0.1
 
Non-authoritative answer:
DNS request timed out.
    timeout was 2 seconds.
Name:    e6025.b.akamaiedge.net
Address:  23.74.146.93
Aliases:  www.costco.com
          costco.com.edgekey.net
 
C:\Users\XXXX\Documents\Verizon>nslookup www.costco.com
Server:  UnKnown
Address:  192.168.0.1
 
Non-authoritative answer:
DNS request timed out.
    timeout was 2 seconds.
Name:    www.costco.com
Address:  23.74.146.93


#13 doobiedo3

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Posted 19 January 2014 - 10:05 AM

Are you located physically anywhere near the border?  Have you tried changing your DNS to Google DNS (8.8.8.8, 8.8.4.4)?



#14 cryptodan

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Posted 19 January 2014 - 10:27 AM

Sorry for the late response, I looked up the IP address and that is correct.

Please download TDSSKiller exe version to your desktop. Double-click on TDSSKiller.exe to run the tool for known TDSS variants. Vista/Windows 7 users right-click and select Run As Administrator.
  • Click on Change Parameters and click Detect TDLFS File System.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A TDSSKiller text file would be saved in Local Disk C.
  • Copy and paste the contents of that file in your next reply.
ADW Cleaner


Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#15 doobiedo3

doobiedo3

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Posted 19 January 2014 - 10:44 AM

Why though would malware/adware/whatever cause them to be redirected to Costco.com.mx when they type in Costco.com?  It is not actually doing anything malicious, just routing them to the wrong site.  I think it is something on the Costco site that it detecting them as being across the border.  They do say they live near Los Angeles.






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