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computer shut down unexpectedly.

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#1 giraffasus


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Posted 09 January 2014 - 02:59 AM

My wife was away from home. She had left the computer on, and when she came back she found our computer had shut down unexpectedly. When she signed in again it showed a blue screen and said there was an error and if you have never seen this screen, it is recommended to restart.

It restarted automatically after the blue screen and went to safe mode screen. My wife chose to restart normally. There hasn't been an update from her since, but this is the second time that our computer has shut down without prompt. Not sure if this is due to hardware, or a possible infection. Any ideas?


Unfortunately since I have not been home and was not home when this happened, this is the only information I can provide as of now. Sorry


But some extra information. This morning Nvidia asked for an update on a driver for my video card. Since I have a Nvidia installed in my computer I followed the update through Nvidia's site. Not sure if that update was the cause of this,


Also, yesterday I ran Malwarebytes and it found two things, which one of them came when I attempted to open up a file downloaded from the links for emisosft antilmalware. It was nihao something. Sorry I can't remember completely. I also deleted Malwarebytes after running and cleaning. I ran malwarebytes after the first unexpected shut down. That is all for now. 

Edited by giraffasus, 09 January 2014 - 04:59 AM.

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