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Windows 7 - DCOM Server Process Terminated Unexpectedly


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#1 GeneralHomeboy

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Posted 08 January 2014 - 12:25 AM

My computer is running on Windows 7 Ultimate 64-bit.

Since a few days ago, I've been starting to receive a message stating that the "DCOM Server Process Terminated Unexpectedly." A minute or so after the message shows up my computer is forced to restart. 

The message will come up after my computer has been on for a few hours, it's happened while playing games, or just browsing on Chrome.

Sometimes I'll receive a message saying "Windows must now restart because the Plug and Play service terminated unexpectedly." I'm not sure what triggers this one, but as with the other error, windows is forced to restart in a short period of time.

I've ran a Malwarebytes virus scan on both of my drives, but it showed that there were no viruses. It's strange that this is happening now, because I've been using this computer for well over a year with no troubles.



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#2 boopme

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Posted 08 January 2014 - 11:08 AM

Hello GH, this is a newer malware and we need a deeper look.

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 boopme

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Posted 17 January 2014 - 10:02 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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