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Vista home basic freezes soon after start up. Need system restore multiple times


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#1 Rupert Bear

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Posted 07 January 2014 - 06:42 PM

HP Compaq Pressario laptop

4 years old

32 bit op system

3 Gig Ram

Vista Home Basic 

Service pack 1

 

My problems started when RegCure Pro gave me a link to an uninstall tool to remove all traces of the program because of an issue I had with it. I used the same program to uninstall something else (can't remember what - 6 weeks ago now) Then I was tidying up and noticed I had two Google Chrome shortcuts on my desktop. I dragged one of them over to the trash then a few seconds later watched in horror as all the shortcuts on my desktop vanished one by one till there was nothing left!

All my files, photos, icons - everything gone. Luckily I always log on as a user so despite losing everything I was able at least to log on as administrator but then it started to freeze every day and I could do nothing but cold boot, then eventually had to use system recovery and reformat to factory condition. Now it freezes soon after start up and I have to cold boot then system restore anything up to four times before I can get it going.

The only other thing I have noticed is that when I'm on a site innocently playing scrabble for instance, my browser has been hijacked and referred me to a sales site.

I have kept a very tidy house on this machine in the 4 years I've had it and it has typically 113GB free of 138.

Any ideas on how I can save it?


Edited by hamluis, 08 January 2014 - 12:24 PM.
Moved from Vista to Am I Infected - Hamluis.


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#2 AlexSmithFanning

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Posted 08 January 2014 - 12:01 AM

Try running Malwarebytes' Anti-Malware and see if you find anything malicious.

 

If you find something you want to keep then please keep it. Dont delete it


I prefer Linux. Windows 10 is just to invasive for me.


#3 hamluis

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Posted 08 January 2014 - 10:14 AM

Please uninstall Reg Cure Pro.

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/how-safe-is-regcure-pro/77693962-496f-40cd-aabc-ba5aae583700

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

Louis



#4 Rupert Bear

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Posted 08 January 2014 - 12:05 PM

I tried Malwarebytes and nothing was found. On the same download I noticed an anti rootkit tool so I ran that but it couldn't scan saying it was blocked! Eek - am I right in thinking I've got a nasty rootkit thingy disguising itself on the essential system files so my AVG nor any other anti malware finders can't see it? Help!


Edited by Rupert Bear, 08 January 2014 - 08:16 PM.





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