I have no idea what my mom does on her laptop. I Have her as a standard user and all she does is check email, stream movies and print out coupons. She have been dong the exact same thing.. visiting the same sites for years. At the beginning of December, it seems that something went wrong.
So when I got to my mom's computer, I get to WIndows error recovery screen. . I first try to start windows normally and it just restarts and goes back to the error recovery screen. So I try launching startup repair. The screen goes black and nothing happens. I left it there for about 12 hours and nothing.
So I attempted to pop in a Win 7 CD from MDSN-AA/Dreamspark to attempt to system restore. But after hitting next after selecting my language etc. Nothing happens. So alternatively, I try popping in the ACER Recovery CD that came with my mom's laptop. Same thing, after I select my language and hit next, it just sits there.
So I decided to pop in my Ubuntu CD and I deleted the partition that Windows is on (Only 1 partition) and the ACER recovery CD works (did not try the WIn 7 CD). all is well. I was able to install Windows 7.. MS Security Essential, and other stuff.... updated windows and gave the laptop back to my mom.
So about a week later, it happens yet again. So I redid the process...
THen about another week later it happens again. So I don't know what the problem is. Can anyone suggest what is happening? Or how to pinpoint the problem? I am unsure if it is a bad Windows update patch or what. I am on my 4th reinstall of Windows in about 1 month timespan.
My mom is set as a standard user on the laptop, not an admin. I have spy-bot to keep an eye on changes in the registry. I don't know what else to do to prevent this from happening again.