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#1 adam sim

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Posted 07 January 2014 - 04:42 PM

Hello, 
So yesterday while playing so games my computer got a bsod for the first time. After I restarted my computed I got a message saying Origin.exe - Bad image
C:\Windows\system32\cryptnet.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. 

I also suddenly cannot open internet and programs needing the internet. I cannot use any antivirus software either. My sound also will not work. 

I am running a 3 month custom desktop with an i5 4670, 8gb ram, gtx 760 and on windows 7. 

Just ask if you need any other information from me. 

Thank you very much for your help and time!



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#2 boopme

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Posted 07 January 2014 - 05:01 PM

Hello and welcome..
For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

WIN7.. Please Download this file, Click Me
Right-click on winsockfix.bat and click on Run as Administrator.


If that went well...

Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista, right-click on it and Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions
  • for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, use Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).

Edited by boopme, 07 January 2014 - 05:02 PM.

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#3 adam sim

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Posted 07 January 2014 - 05:37 PM

I followed the first two steps and still couldnt get my internet back. I also ran winsockfix by transferring the files from another computer and installed malwarebytes also but it wouldnt open. It says im connected to internet and several of my programs that need internet start working past a point that wouldnt work with 0 internet access but then stop working at a random spot like something is blocking there access suddenly. 



#4 boopme

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Posted 07 January 2014 - 09:05 PM

Have you tried booting to safe mode with networking? I f that works run RKIll first.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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