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Alureon.J Infection (Please Help)


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2 replies to this topic

#1 RattledUser

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Posted 07 January 2014 - 11:02 AM

     I've had persistent issues with cpu performance the last month or two,

and it's progressed to the point where my laptop won't function properly unless

is safe mode. This includes behavior such as blocking access to various programs,

huge memory usage, and windows explorer stalling. I recently ran windows malware

removal tool, which identified alureon.j, but could not fully remove it. I would greatly

appreciate any help, thanks.

 

- A Rattled User



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#2 nasdaq

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Posted 12 January 2014 - 10:19 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download correct tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

#3 nasdaq

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Posted 18 January 2014 - 11:05 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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