If you could be so kind, please:
If I may ask, please, I have three external hard drives connected to a multi-plug USB plug-in, which plugs in via USB to a USBb part on my Dell notebook.
One of the external hard drives is a Seagate 4 TB which is brand new. I swapped it out recently three times to ensure that the hard drive itself is not the issue, and it is definitely not since I swapped it out three times, insofar as at least assumed reasonably so it is not defective.
The issue is rebooting. When I reboot whether it is hitting the restart button, or, doing a total shutdown and start from scratch, the computer does not restart as it freezes at the Dell screen, when the new hard drive is plugged in.
The other external hard drives do not cause any rebooting issues. One of the other hard drives is also a Seagate 4 TB. I believe it is the exact external hard drive, just older, but I believe, but not certain, it is the exact model.
I know that the easiest answer is to just not have it plugged in. However, that does not solve the problem. I do wish to have the problem solved, and do not want to have the hassle of constantly plugging it in and unplugging it.
I am not computer savvy so in any nice help please speak as much as possible in simple as possible layperson speak so I can understand what you're saying, and am able to follow your directions.
I googled the probblem and found that many adivise to change the boot order which I understand is the first step with this problem. When I first did check it, (I wish I could be more sure) I believe the boot order was out of order. However, I was able to successfully change the boot order and save it. It has been checked a dozen times or so since to make sure that the boot order was saved correctly, and is much as I can possibly tell, it is correct now; the external hard drives are last in order of boot up.
Any ideas thoughts and concepts in such as to what could be causing this, and ways to fix it? There must be a tangible issue at hand, and some way or somehow to fix this problem.
I genuinely appreciate the help.