Been asked to look at Father-in-Laws little desktop - a little HP Compaq 8000 Elite - and I'm a bit stuck so would appreciate some help. It's running XP Pro SP3.
The initial fault was "no internet access" and this apparently occured while updating his McAfee subscription. I wasn't aware he even had that - I know the machine originally had AVG Free and last time I looked at it was running MSE
I couldn't get McAfee, AVG or MSE to run but have found Avast seems OK, although the WebRep plug in crashes IE8 unless disabled (apparently a common issue).
The other thing that concerns me is that I can't access safe mode (log in fails) and restore never works, even if I manually create a restore point.