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BSOD - DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS) On Windos 8.1


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#1 r1u2

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Posted 07 January 2014 - 05:16 AM

I am running Windows 8.1 and it keep running into BSOD due to DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS). Can someone help me to solve the problem ?

My Dump file-https://app.box.com/s/sk59rey5alb1ruslm1y0.

 

 

Thanks in advance



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#2 Anshad Edavana

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Posted 07 January 2014 - 07:29 AM

Hi

 

The crash dump you uploaded seems to be a typical one caused by downloading torrents. As a test, please uninstall the torrent client and report whether the BSOD stops. Also with the next reply, please upload a System Information Report of your system.

 

1. Open RUN dialogue (Win key + R )

 

2. Enter Msinfo32.exe to open the "System Information" tool.

 

3. Choose File --> Save and upload the report with next reply.



#3 r1u2

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Posted 07 January 2014 - 09:02 AM

Ok thank you very much

Actually my download is going on(for which I am waiting for the past few days), as soon as it ends I will uninstall torrent client and send you the System Information Report



#4 r1u2

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Posted 07 January 2014 - 09:11 AM

The download is not complete but I have uploaded the System Information Report

 

Here is the link ----> https://app.box.com/s/vr1hfjw0npivxfbk65bn



#5 Anshad Edavana

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Posted 07 January 2014 - 09:33 AM

Hi

 

As a first step, please try updating the WLAN driver as a test.

 

1. Disconnect wireless first. Then check whether Broadcom Wireless LAN is listed on Control Panel --> Programs. If yes, uninstall it and reboot the machine.

 

2. Download and install the latest version from the below link.

 

    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/h0wb04ww.exe

 

Report whether you can successfully install the driver. If the BSOD continues, upload the latest crash dump with next reply.


Edited by Anshad Edavana, 07 January 2014 - 09:33 AM.





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