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Infected with "Name Not Available" audio ads: have FarBar log, need fixlist


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6 replies to this topic

#1 ExecuteVirusMakers

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Posted 06 January 2014 - 04:19 PM

Hi guys, I've been infected with the EXTREMELY annoying audio ads that play constantly. I understand it's an issue with rpcss.dll, I've attached the files generated by FarBar if someone wants to take a look! I don't know how to generate a working fixlist, so I need help! Thanks so much

Attached Files



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#2 B-boy/StyLe/

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Posted 07 January 2014 - 05:00 AM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

I'll take a look at the logs as soon as possible.


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#3 B-boy/StyLe/

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Posted 07 January 2014 - 06:39 AM

Hello,

 

 

  • Please re-run FRST again and type the following in the edit box after Search: rpcss.dll
  • Click the Search button
  • It will make a log (Search.txt)- please post the log into your reply to me. (you can use pastebin as well).

 

Regards,

Georgi


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#4 ExecuteVirusMakers

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Posted 07 January 2014 - 10:03 AM

Hey man, here is the results of the search:

 

Farbar Recovery Scan Tool (x86) Version: 05-01-2014
Ran by Colin at 2014-01-07 09:00:14
Running from C:\Users\Colin\Desktop
Boot Mode: Normal

================== Search: "rpcss.dll" ===================

C:\Windows\winsxs\x86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_69a1321f9f3393ad\rpcss.dll
[2009-07-13 17:45] - [2009-07-13 19:16] - 0376320 ____A () D41D8CD98F00B204E9800998ECF8427E

C:\Windows\System32\rpcss.dll
[2009-07-13 17:45] - [2009-07-13 19:16] - 0376320 ____A (Microsoft Corporation) 2EF8F71B04AE28839B4C1B203CEB7E7B

=== End Of Search ===



#5 B-boy/StyLe/

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Posted 07 January 2014 - 07:43 PM

Hi,

 
 
Please download the following file => and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
 

 

Next let's try to fix the broken services.


Backup Your Registry

 


 

Now download the following files and save them to your desktop:

 

Winmgmt.reg

Now double click on it. An information box will pop up asking if you want to merge the information in the file into the registry, click YES.

 

Restart the computer and run a new scan with FRST. Attach the logs to your next reply.

 

 

Regards,
Georgi


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#6 B-boy/StyLe/

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Posted 11 January 2014 - 05:35 AM

Hi,

 

Are you still there?

 

 

Regards,

Georgi


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#7 B-boy/StyLe/

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Posted 13 January 2014 - 03:07 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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