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Windows Explorer crashing when deleting files from Appdata

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#1 IllusionaryInnocence


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Posted 05 January 2014 - 09:07 PM

This has happened to me a few times recently. Dunno what's causing it and I just recently uninstalled Pokki too. Whenever I use the File Explorer to go into AppData to delete some leftover files from like Minecraft (which is what I just did too), Windows Explorer just crashes and reboots and I dunno what is causing this. Here's the error log from the Action Center technical details section


Windows Explorer
Stopped working
‎6/‎01/‎2014 11:45 AM
Report sent
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.2.9200.16628
Application Timestamp: 51a942ac
Fault Module Name: SHELL32.dll
Fault Module Version: 6.2.9200.16680
Fault Module Timestamp: 51fb1462
Exception Code: c00000fd
Exception Offset: 00012adb
OS Version: 6.2.9200.
Locale ID: 3081
Additional Information 1: be7b
Additional Information 2: be7b94eb5da661025c613c2e758ff9e4
Additional Information 3: be7b
Additional Information 4: be7b94eb5da661025c613c2e758ff9e4
Extra information about the problem
Bucket ID: 3163b09c91fa3e74f93d8e5969a18cfb (-471000881)



This happened the moment I deleted a file from Appdata. Any ideas on how to fix or is this a common problem with the OS?

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#2 IllusionaryInnocence

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Posted 06 January 2014 - 12:36 AM

Figured it out. Turns out its the shell extension stuff from Kaspersky Internet Security 2013. Joy. Cause the issue doesn't happen when the context menu stuff is disabled.

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