I was helping my sister with her laptop, which was running perfectly fine aside from the fact that it could not uninstall anything. I could use firefox and all other applications fine, but when I tried to uninstall a program from programs and features it stated the Windows Installer Service was not running. I checked the running services and saw that it was though. I then noted there were 83 Windows Updates available, so I decided maybe I should do all those updates and see if it was still a problem.
After installing the 83 updates and restarting, about ten of them failed...but now I cannot run ANY exe files on the laptop at all and the remaining updates repeatedly fail. It gives the following error when any program tries to run (aside from notepad):
I researched the error and found a ton of pages saying that the update KB2859537 causes this exact thing and to uninstall it, but that isn't even an installed update or one that was in the 83. There must be another update causing the same thing. Any ideas on how to fix this?
Oh, and I already tried system restore to before installing the updates. It just caused a BSOD on boot and I had to system restore back to after having installed them again.
Edited by hamluis, 15 January 2014 - 02:51 PM.
Moved from Win 7 to Am I Infected - Hamluis.